Hotel52 rates, Playa del Carmen

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Axel's take: 7.5/10

Good value and a rooftop pool, but expect simplicity rather than four-star polish. A simple mid-range hotel with a rooftop pool, listed as four-star, scored for what it is.

Hotel52 is a simple mid-range hotel near the quieter northern end of Fifth Avenue, not the polished four-star experience its listing might suggest. We'd consider it for an affordable Playa base: Expedia and Booking.com guests regularly praise spacious rooms, comfortable beds and helpful staff, while the rooftop pool is its strongest extra. Restaurants and beaches are walkable, though this isn't a beachfront hotel.

The trade-offs are basic room fittings and uneven upkeep. Weak Wi-Fi is a recurring complaint, and Tripadvisor and Expedia guests also report intermittent hot water; some describe damp smells or worn towels. Cleanliness earns generally positive overall ratings, so those complaints don't define every stay. Confirm breakfast inclusion and room equipment rather than trusting every amenity listed online. It's a good fit for travelers spending their days out; we'd skip it for reliable remote working or a pampering resort stay.

• Best for: Value-minded couples; Independent beach-and-town explorers; Travelers who prefer quieter surroundings

• Watch out for: Weak in-room Wi-Fi; Uneven maintenance and hot water; Longer walk to the busiest central area

• Location: Near northern Fifth Avenue, with restaurants and beaches walkable; not beachfront.

• Rooms: Often spacious and comfortable, but basic; confirm fridge and coffee-making equipment.

• Cleanliness: Generally positive aggregate ratings, with some reports of damp smells and worn linens.

• Service: Mostly praised as friendly and helpful, though individual experiences vary.

• Amenities: Rooftop pool, restaurant, elevator and free parking; Wi-Fi is a weak point.

• Fees and surprises: Guests report a local tax payable separately; airport transfers cost extra, and breakfast inclusion varies.

Axel's opinion of Hotel52, from the hotel's website and recent guest reviews. Sources: Hotel website · Expedia · Booking.com · Tripadvisor. Reviewed Oct 20, 2026.

About Hotel52

• 4-star hotel
• Calle 52 entre 5a y 10a, Playa del Carmen
• Amenities: Air conditioning, Elevator/lift, Smoking areas, Smoke-free property, Heating, Security guard, Newspapers, Ticket assistance, Express check-in/check-out, Garden, Television in lobby, Terrace
• City page: Hotels in Playa del Carmen

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