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Hotel Colonial Playa del Carmen rates, Playa del Carmen

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Get current prices at Hotel Colonial Playa del Carmen. Set the traveler’s dates and guests; the results include current room prices and the customer’s Open hotel details link. Selecting a room or rate is optional.

#9 of 9 hotels in Centro & Quinta Avenida by Axel's take. Centro & Quinta Avenida is #1 of 7 places to stay in Playa del Carmen. The best hotels in Centro & Quinta Avenida, ranked · Where to stay in Playa del Carmen

Axel's take: 7.5/10

Good downtown value, but noise and uneven room upkeep are the compromises. A no-frills 3-star downtown hotel with an outdoor pool, scored for what it is.

Hotel Colonial is a no-frills 3-star downtown base, now part of Grupo Kavia, rather than a beach resort. We'd consider it for an inexpensive, mostly out-and-about stay: the beach, Quinta Avenida and ferry are within walking distance, and the outdoor pool is a useful extra. Booking.com and Expedia guests regularly praise cleanliness, helpful staff and value; their overall ratings sit just below eight out of ten.

The trade-offs are basic, sometimes dated rooms and inconsistent peace and quiet. Reviews across sites mention late-night music and noise carrying between rooms, while some guests report slow hot water or bathroom maintenance issues. A July 2026 Tripadvisor guest also reported noisy building work; whether that continues is unconfirmed, so ask before booking. We'd skip it for light sleepers or anyone expecting polished facilities and reliable daytime quiet.

  • Best for: Budget-conscious couples; Travelers spending most days exploring; Car-free downtown stays

  • Watch out for: Late-night music and weak sound insulation; Uneven bathroom maintenance; Building work reported in July 2026; current status unconfirmed

  • Location: Walkable downtown setting near Quinta Avenida, the beach, ADO terminal and ferry.

  • Rooms: Basic air-conditioned rooms; condition varies, with recurring noise and some plumbing complaints.

  • Cleanliness: Generally positive on the larger booking sites, though individual guests report lapses.

  • Service: Helpful reception staff earn repeated praise, but problem handling is not uniformly strong.

  • Amenities: Outdoor pool, free Wi-Fi, luggage storage and 24-hour reception; breakfast inclusion depends on the booking.

  • Fees and surprises: Local/environmental tax is collected at the property; no on-site parking, and building-work status needs checking.

Axel's opinion of Hotel Colonial Playa del Carmen, from the hotel's website and recent guest reviews. Sources: Hotel website · Booking.com · Expedia · Tripadvisor. Reviewed Oct 20, 2026.

About Hotel Colonial Playa del Carmen

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#9 of 9 hotels in Centro & Quinta Avenida by Axel's takeCentro & Quinta Avenida is #1 of 7 places to stay in Playa del Carmen

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3-star hotel · Playa del Carmen, Mexico

Hotels in Playa del Carmen

Axel's take

A no-frills 3-star downtown hotel with an outdoor pool

7.5/10

Good downtown value, but noise and uneven room upkeep are the compromises.

Hotel Colonial is a no-frills 3-star downtown base, now part of Grupo Kavia, rather than a beach resort. We'd consider it for an inexpensive, mostly out-and-about stay: the beach, Quinta Avenida and ferry are within walking distance, and the outdoor pool is a useful extra. Booking.com and Expedia guests regularly praise cleanliness, helpful staff and value; their overall ratings sit just below eight out of ten.

The trade-offs are basic, sometimes dated rooms and inconsistent peace and quiet. Reviews across sites mention late-night music and noise carrying between rooms, while some guests report slow hot water or bathroom maintenance issues. A July 2026 Tripadvisor guest also reported noisy building work; whether that continues is unconfirmed, so ask before booking. We'd skip it for light sleepers or anyone expecting polished facilities and reliable daytime quiet.

Best for

  • Budget-conscious couples
  • Travelers spending most days exploring
  • Car-free downtown stays

Watch out for

  • Late-night music and weak sound insulation
  • Uneven bathroom maintenance
  • Building work reported in July 2026; current status unconfirmed
Location
Walkable downtown setting near Quinta Avenida, the beach, ADO terminal and ferry.
Rooms
Basic air-conditioned rooms; condition varies, with recurring noise and some plumbing complaints.
Cleanliness
Generally positive on the larger booking sites, though individual guests report lapses.
Service
Helpful reception staff earn repeated praise, but problem handling is not uniformly strong.
Amenities
Outdoor pool, free Wi-Fi, luggage storage and 24-hour reception; breakfast inclusion depends on the booking.
Fees and surprises
Local/environmental tax is collected at the property; no on-site parking, and building-work status needs checking.

Axel's opinion, from the hotel's website and recent guest reviews, scored for what the hotel is. Sources: Hotel website · Booking.com · Expedia · Tripadvisor. Reviewed Oct 20, 2026.

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