How Axel worksNovotel Melbourne on Collins rates, Melbourne
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| Dates and guests | Current price | Customer link |
|---|---|---|
| Oct 24 to Oct 30, 2026 · 6 nights · 1 adult | Get current price for this stay | Open hotel details |
| Nov 13 to Nov 15, 2026 · 2 nights · 2 adults | Get current price for this stay | Open hotel details |
| Nov 20 to Nov 22, 2026 · 2 nights · 2 adults | Get current price for this stay | Open hotel details |
| Nov 25 to Nov 30, 2026 · 5 nights · 3 adults | Get current price for this stay | Open hotel details |
| Dec 1 to Dec 3, 2026 · 2 nights · 2 adults | Get current price for this stay | Open hotel details |
| Dec 8 to Jan 7, 2027 · 30 nights · 3 adults | Get current price for this stay | Open hotel details |
| Dec 10 to Jan 8, 2027 · 29 nights · 1 adult | Get current price for this stay | Open hotel details |
| Dec 11 to Dec 13, 2026 · 2 nights · 2 adults | Get current price for this stay | Open hotel details |
| Dec 25 to Jan 13, 2027 · 19 nights · 4 adults | Get current price for this stay | Open hotel details |
| Jan 8 to Jan 10, 2027 · 2 nights · 2 adults | Get current price for this stay | Open hotel details |
| Jan 16 to Jan 22, 2027 · 6 nights · 1 adult | Get current price for this stay | Open hotel details |
#6 of 9 hotels in CBD by Axel's take. CBD is #1 of 9 places to stay in Melbourne. The best hotels in CBD, ranked · Where to stay in Melbourne
Axel's take: 7.3/10
Excellent city access and welcoming staff, but tired rooms and lift works limit the appeal. A full-service 4.5-star city hotel in Melbourne’s CBD, scored for what it is.
Novotel Melbourne on Collins is a full-service 4.5-star city hotel whose strongest asset is its address: shops, restaurants, trams and Flinders Street Station are close by. We'd consider it for a sightseeing break rather than a special-occasion stay. Tripadvisor, Expedia and Trip.com guests repeatedly praise the convenient location and helpful staff; comfortable beds and family-sized accommodation also earn good feedback.
The trade-offs are significant right now. The hotel schedules lift replacement from July through December 2026, leaving one entrance lift and one accommodation lift operating; recent guests report frustrating waits. Rooms show their age, and some recent Accor guests flag inconsistent housekeeping and unanswered service calls. Accor now advertises the renovated indoor pool and spa as open. We'd skip it during the lift works if reliable step-free access or quick trips between room and street are essential.
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Best for: Sightseers prioritizing a central location; Families wanting larger room options; Travelers comfortable with an older chain hotel
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Watch out for: Reduced lift service through December 2026; Dated rooms and bathrooms; Some inconsistent housekeeping and service response
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Location: Central Collins Street base, with trams, shopping and Flinders Street Station nearby.
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Rooms: Generally comfortable, with larger family options, but dated interiors and variable outlooks.
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Cleanliness: Broadly positive across sites, although recent Accor reviews reveal bathroom-cleaning and servicing lapses.
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Service: Friendly staff are a recurring strength; reaching reception or room service can be less reliable.
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Amenities: Restaurant, bar, gym and free Wi-Fi; Accor advertises the renovated indoor pool and spa as open.
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Fees and surprises: Parking and breakfast cost extra unless included; lift replacement restricts access through December 2026.
Axel's opinion of Novotel Melbourne on Collins, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia · Trip.com. Reviewed Oct 20, 2026.
About Novotel Melbourne on Collins
- 4-star hotel
- Novotel
- 270 Collins Street, Melbourne
- Amenities: ATM, Shopping on site, Computer, Air conditioning, Elevator/lift, Currency exchange, Smoke-free property, Heating, Newspapers, Ticket assistance, Gift shop, Express check-in/check-out
- City page: Hotels in Melbourne
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#6 of 9 hotels in CBD by Axel's takeCBD is #1 of 9 places to stay in Melbourne
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4-star hotel · Novotel · 270 Collins Street, Melbourne
ATM · Shopping on site · Computer · Air conditioning · Elevator/lift · Currency exchange · Smoke-free property · Heating · Newspapers · Ticket assistance · Gift shop · Express check-in/check-out
Hotels in MelbourneAxel's take
A full-service 4.5-star city hotel in Melbourne’s CBD
7.3/10
Excellent city access and welcoming staff, but tired rooms and lift works limit the appeal.
Novotel Melbourne on Collins is a full-service 4.5-star city hotel whose strongest asset is its address: shops, restaurants, trams and Flinders Street Station are close by. We'd consider it for a sightseeing break rather than a special-occasion stay. Tripadvisor, Expedia and Trip.com guests repeatedly praise the convenient location and helpful staff; comfortable beds and family-sized accommodation also earn good feedback.
The trade-offs are significant right now. The hotel schedules lift replacement from July through December 2026, leaving one entrance lift and one accommodation lift operating; recent guests report frustrating waits. Rooms show their age, and some recent Accor guests flag inconsistent housekeeping and unanswered service calls. Accor now advertises the renovated indoor pool and spa as open. We'd skip it during the lift works if reliable step-free access or quick trips between room and street are essential.
Best for
- Sightseers prioritizing a central location
- Families wanting larger room options
- Travelers comfortable with an older chain hotel
Watch out for
- Reduced lift service through December 2026
- Dated rooms and bathrooms
- Some inconsistent housekeeping and service response
- Location
- Central Collins Street base, with trams, shopping and Flinders Street Station nearby.
- Rooms
- Generally comfortable, with larger family options, but dated interiors and variable outlooks.
- Cleanliness
- Broadly positive across sites, although recent Accor reviews reveal bathroom-cleaning and servicing lapses.
- Service
- Friendly staff are a recurring strength; reaching reception or room service can be less reliable.
- Amenities
- Restaurant, bar, gym and free Wi-Fi; Accor advertises the renovated indoor pool and spa as open.
- Fees and surprises
- Parking and breakfast cost extra unless included; lift replacement restricts access through December 2026.
Axel's opinion, from the hotel's website and recent guest reviews, scored for what the hotel is. Sources: Hotel website · Tripadvisor · Expedia · Trip.com. Reviewed Oct 20, 2026.
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