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Axel Updates
Product announcements and updates from the Axel team.
- announcements
Your AI assistant can now find Axel on its own. Here is how Poppy works on helloaxel.com
Axel now supports the Personal Agent Protocol (Poppy) 1.0. A personal agent such as Meta's Muse reads one file on helloaxel.com, then searches flights and hotels and books the trip you approve.
ai-assistantsA flight booking guide for AI assistants: what to do when an airline will not let you buy the ticket
Some airlines now stop AI assistants from buying tickets. An assistant can find the flights on Axel, show a live total beside the airline's own fare, and book them there or hand the traveler a link.
ai-assistantsWhich airlines let AI agents book flights? What each one has said
United bars outside AI agents from buying its tickets and American bars tools it has not authorized. Here is what five US airlines have said, with sources, and how an assistant books a flight on any of them on Axel.
newsUnited stopped AI agents from booking its flights. Here is what your assistant can still do
United said on November 11 that outside AI agents can no longer book or change its flights. An assistant can still find a United flight on Axel, show the total beside United's own fare, and book it there or hand you a link to book it.
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Waiting for a Black Friday flight deal? Here is what Christmas week costs now
Holiday prices are up enough that a Black Friday discount can land near last year's price, Fortune reports. Here are dated Axel totals for Christmas week on three routes.
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Agoda added an assistant to its app. Here is how the one you already use can check prices
Agoda has expanded its in-app AI assistant to 21 markets, IT Brief reported on October 30. Here is how ChatGPT, Claude or Gemini can check dated Axel hotel and flight prices with no sign-in.
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JetBlue now flies to Indianapolis. Here is what the new routes cost in December
JetBlue started three new daily routes on November 2, including its first Indianapolis flights. Here are dated Axel prices for December trips on each one.
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Chat assistants still send few bookings to Booking.com. Here is what yours can check today
Booking Holdings said on November 3 that AI chat referrals are under 1% of Booking.com room nights. Here are dated Axel flight prices any assistant can check.
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Holiday fares are up about 30%. Here is what Thanksgiving flights cost this week
NPR reported on October 23 that Thanksgiving fares are up about 30% as jet fuel hits a record. Here are dated Axel prices for two busy routes, on peak and shifted dates.
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Meta says travel is a top use for Muse. Here is what any assistant can check today
Meta called travel one of Muse's top use cases, Skift reported on October 21. Here is what live Axel prices showed this week, and how any AI assistant can check and hand over a trip.
supportHow fast does Axel support respond?
Our support team typically replies within 2.6 minutes, and in under 4 minutes at every hour of the day. Measured across 984 conversations.
announcementsIntroducing Axel Membership
Axel Membership unlocks member prices on flights and hotels for $15 the first month, $10 a month after. Live as of August 26.
announcementsAxel prices, now on Google Flights
Axel's free Chrome extension shows Axel's lower price beneath the same flight in Google Flights results. Live as of August 11.
announcementsYou can now add bags when you book a flight with Axel
Axel now sells checked and carry-on bags right in flight checkout, for most airlines. Live as of July 20.
announcementsYou can now pick your seats when you book a flight with Axel
Axel now shows the full seat map in flight checkout, free and paid seats alike, for most airlines. Live as of August 6.
announcementsIntroducing Axel Updates
The official home for launch announcements and feature updates from the team building Axel, the AI travel agent.