Axel's take: 7.9/10
A solid Mayo-visit base, but the closed pool and spa limit its appeal. A practical 3-star chain hotel west of downtown Rochester, scored for what it is.
This practical 3-star west of downtown Rochester is a good pick for Mayo visits if you don't need to walk to appointments. Recent Expedia guests repeatedly praise clean, spacious rooms, comfortable beds and helpful staff; Tripadvisor guests also highlight room comfort and value. Free hot breakfast, parking and a weekday Mayo shuttle make the basics convenient, while in-room microwaves and refrigerators help on longer stays.
The biggest catch is confirmed by the hotel: the pool and spa are closed until further notice. Recent guests also flag aging fixtures and uneven maintenance, and breakfast earns mixed reviews across sites. The shuttle runs Monday through Friday, with front-desk sign-up required. We'd skip it for a swimming-focused family stay or if walking access to Mayo matters more than space and value.
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Best for: Mayo visitors using the weekday shuttle; Travelers arriving by car; Longer stays on a budget
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Watch out for: Pool and spa closed until further notice; Weekday-only shuttle requiring sign-up; Uneven maintenance and breakfast
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Location: West of downtown, about four miles from Mayo Clinic, with restaurants nearby.
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Rooms: Spacious and comfortable for the class, with microwaves and refrigerators; some fixtures show age.
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Cleanliness: Recent Expedia reviews generally praise clean rooms; Booking.com's cleanliness score is also positive.
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Service: Helpful staff and convenient shuttle service draw frequent praise from recent guests.
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Amenities: Free hot breakfast, WiFi, parking and a gym; pool and spa currently closed.
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Fees and surprises: The official site requires a valid credit card or a refundable cash deposit at check-in; confirm payment arrangements directly.
Axel's opinion of Comfort Inn & Suites West - Medical Center, from the hotel's website and recent guest reviews. Sources: Hotel website · Expedia · Tripadvisor · Booking.com. Reviewed Oct 10, 2026.