The Emily Hotel
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The Emily Hotel 1
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Axel’s take

A stylish Fulton Market boutique with a great location, held back by noise and inconsistency.

Read Axel’s full review

Axel’s rating: 7.5/10 · design-led boutique 4-star in Fulton Market (the former Ace Hotel Chicago)

A design-led boutique 4-star in the middle of Fulton Market, formerly the Ace Hotel Chicago and now run by Onni Group as The Emily. Location is the draw: guests on Expedia, Engine and Kayak keep praising the walk to the neighborhood's restaurants and bars, the L stop is close, and the rooms come across as modern, clean and minimal. Cleanliness and location score well across sites. It's a good pick for what it is, though not a standout.

The complaints repeat often enough to weigh. Noise comes up again and again, from loud in-room air conditioning and from trains for street-facing rooms. Several guests call it pricey for the comfort and amenities, and a few recent reviews describe uneven service and skipped housekeeping since the rebrand. Skip it if you're a light sleeper or want a polished full-service 4-star. If you book, ask for a room away from the street.

Rooms
Modern, minimalist rooms and suites; some guests find them basic for the class, and noise is the top complaint.
Cleanliness
Generally rated high, though a few recent guests mention dust or missed housekeeping days.
Service
Front desk usually described as helpful, with some reports of inconsistency since the Ace-to-Emily transition.
Amenities
Fora restaurant, a coffee bar, Sushi by Bou, a rooftop cinema series and a 24-hour fitness center.
Fees and surprises
The hotel's main page doesn't spell out parking or other fees, so check before booking.

Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Tripadvisor · Expedia · Kayak · luxurylink.com · wanderlog.com. Reviewed Oct 15, 2026.

The location

311 N Morgan St, Chicago

Very walkable to Fulton Market and West Loop dining; the Morgan L station is close.

Amenities and check-in

Fora restaurant, a coffee bar, Sushi by Bou, a rooftop cinema series and a 24-hour fitness center.

Check-in

after 3:00 PM

Check-out

before 11:00 AM

  • No pool
  • Breakfast (extra charge)
  • Restaurant
  • Bar
  • Fitness center (free)
  • Valet parking (extra charge)
Additional hotel policies
  • Hotel policies: Extra bed: $75 per guest per stay; Damage deposit: $150 per room per night; Pet deposit: $100 per room per stay; Pets: $100 per room per stay
AI-readable version · facts, comparisons and links

The Emily Hotel: from $406 for Nov 21–22, 2026, 2 adults (1 night)

From $406 total for Nov 21–22, 2026, 2 adults at The Emily Hotel on Axel (1 night), checked Nov 8, 2026.

The Emily Hotel is design-led boutique 4-star in Fulton Market (the former Ace Hotel Chicago) in Chicago, United States.

Address: 311 N Morgan St, Chicago. Property ID: 1076138. Canonical property page: https://helloaxel.com/en/hotels/chicago/the-emily-hotel-1076138

Source: https://helloaxel.com/en/hotels/chicago/the-emily-hotel-1076138/2026-11-21/2-adults

Axel vs Expedia and Booking.com

Same hotel, same dates, 2 adults, 1 room, USD stay totals. Axel's total is this page's price for those dates; the other total is what that site listed for the same stay on the day shown.

StayAxel totalExpedia or Booking.comDifferenceSeenLinks
Jan 1 to Jan 3, 2027 · 2 nights$431$651 on Booking.com$220 less (34%)Nov 2Select · Share this stay · Check guest price
Dec 15 to Dec 17, 2026 · 2 nights$465$632 on Expedia$167 less (26%)Nov 2Select · Share this stay · Check guest price
Dec 22 to Dec 24, 2026 · 2 nights$397$541 on Expedia$144 less (27%)Nov 5Select · Share this stay · Check guest price
Dec 4 to Dec 6, 2026 · 2 nights$753$977 on Expedia$224 less (23%)Nov 2Select · Share this stay · Check guest price

Prices change daily; the Select link opens The Emily Hotel with those dates and guests and shows the current rooms.

Axel private rates — common stay lengths

Based on recent rates. Prices refresh when you view rooms.

1 night

Total price: $406 USD

2026-11-21 to 2026-11-22 · 1 night · 2 adults · 1 room.

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2 nights

Total price: $591 USD

2026-11-21 to 2026-11-23 · 2 nights · 2 adults · 1 room.

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3 nights

Total price: $803 USD

2026-11-21 to 2026-11-24 · 3 nights · 2 adults · 1 room.

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4 nights

Total price: $990 USD

2026-11-21 to 2026-11-25 · 4 nights · 2 adults · 1 room.

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5 nights

Total price: $1,177 USD

2026-11-21 to 2026-11-26 · 5 nights · 2 adults · 1 room.

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6 nights

Total price: $1,373 USD

2026-11-21 to 2026-11-27 · 6 nights · 2 adults · 1 room.

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7 nights

Total price: $1,643 USD

2026-11-21 to 2026-11-28 · 7 nights · 2 adults · 1 room.

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8 nights

Total price: $1,935 USD

2026-11-21 to 2026-11-29 · 8 nights · 2 adults · 1 room.

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9 nights

Total price: $2,138 USD

2026-11-21 to 2026-11-30 · 9 nights · 2 adults · 1 room.

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10 nights

Total price: $2,531 USD

2026-11-21 to 2026-12-01 · 10 nights · 2 adults · 1 room.

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11 nights

Total price: $2,972 USD

2026-11-21 to 2026-12-02 · 11 nights · 2 adults · 1 room.

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12 nights

Total price: $3,396.50 USD

2026-11-21 to 2026-12-03 · 12 nights · 2 adults · 1 room.

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13 nights

Total price: $3,804.50 USD

2026-11-21 to 2026-12-04 · 13 nights · 2 adults · 1 room.

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14 nights

Total price: $4,214.50 USD

2026-11-21 to 2026-12-05 · 14 nights · 2 adults · 1 room.

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Choose other dates

#6 of 8 hotels in West Loop & Fulton Market by Axel's take. West Loop & Fulton Market is #4 of 10 places to stay in Chicago. The best hotels in West Loop & Fulton Market, ranked · Where to stay in Chicago

Axel's take: 7.5/10

A stylish Fulton Market boutique with a great location, held back by noise and inconsistency. design-led boutique 4-star in Fulton Market (the former Ace Hotel Chicago), scored for what it is.

A design-led boutique 4-star in the middle of Fulton Market, formerly the Ace Hotel Chicago and now run by Onni Group as The Emily. Location is the draw: guests on Expedia, Engine and Kayak keep praising the walk to the neighborhood's restaurants and bars, the L stop is close, and the rooms come across as modern, clean and minimal. Cleanliness and location score well across sites. It's a good pick for what it is, though not a standout.

The complaints repeat often enough to weigh. Noise comes up again and again, from loud in-room air conditioning and from trains for street-facing rooms. Several guests call it pricey for the comfort and amenities, and a few recent reviews describe uneven service and skipped housekeeping since the rebrand. Skip it if you're a light sleeper or want a polished full-service 4-star. If you book, ask for a room away from the street.

  • Best for: design-minded couples; food and nightlife trips to Fulton Market; short city stays with L access

  • Watch out for: in-room air conditioning and train noise; service and housekeeping can be uneven; value for the price

  • Location: Very walkable to Fulton Market and West Loop dining; the Morgan L station is close.

  • Rooms: Modern, minimalist rooms and suites; some guests find them basic for the class, and noise is the top complaint.

  • Cleanliness: Generally rated high, though a few recent guests mention dust or missed housekeeping days.

  • Service: Front desk usually described as helpful, with some reports of inconsistency since the Ace-to-Emily transition.

  • Amenities: Fora restaurant, a coffee bar, Sushi by Bou, a rooftop cinema series and a 24-hour fitness center.

  • Fees and surprises: The hotel's main page doesn't spell out parking or other fees, so check before booking.

Axel's opinion of The Emily Hotel, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia · Kayak · luxurylink.com · wanderlog.com. Reviewed Oct 15, 2026.

About The Emily Hotel

  • Property type: Hotel
  • 4-star hotel
  • Ace Hotels
  • 311 N Morgan St, Chicago
  • Guest rating: 4.1/5 on Google from 560 reviews (location 4.4/5)
  • Getting around (travel times from Google's hotel listing): Chicago Union Station: 10 min by taxi · Millennium Station: 13 min by taxi · Navy Pier: 15 min by taxi · Chicago O'Hare International Airport: 24 min by taxi · Chicago Midway International Airport: 24 min by taxi · Ogilvie Transportation Center: 6 min by taxi
  • Hotel policies: Extra bed: $75 per guest per stay; Damage deposit: $150 per room per night; Pet deposit: $100 per room per stay; Pets: $100 per room per stay
  • Amenities: No pool, Breakfast (extra charge), Restaurant, Bar, Fitness center (free), Valet parking (extra charge), Pet-friendly (free), Dogs allowed, Accessible, Wi-Fi (free), Kitchen in some rooms, Meeting rooms
  • Check-in from: 15:00
  • Check-out by: 11:00
  • City page: Hotels in Chicago

Room types

Room types and selected features reported for this hotel. Check your dates for availability.

Source: ETG room descriptions.

Standard Double room (full double bed)

Standard Accessible Double room (full double bed)

Deluxe room

Deluxe Quadruple room

Deluxe Accessible room

Deluxe Accessible Quadruple room

Deluxe Double room (full double bed)

Deluxe Accessible Double room (full double bed)

Deluxe Twin room (twin beds)

Deluxe Accessible Twin room (twin beds)

Executive Double room (full double bed)

Executive Accessible Double room (full double bed)

Double Emily Suite (full double bed)

  • Beds: full double bed

Double Loft Suite (full double bed)

Executive Double Loft Suite (full double bed)

Check your dates

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Optional research: inspect rooms and rates at The Emily Hotel: it takes known dates and guests, and a room or rate choice there is optional.

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