Axel’s take
Generous space and pools, but upkeep makes this a cautious pick.
Read Axel’s full review
Axel’s rating: 6.6/10 · a 4-star apartment-style hotel inland, not a beach resort
The Waves is a 4-star apartment-style hotel inland, with studios, larger apartments and selected private plunge pools. We'd consider it for space and self-catering rather than polished resort service. Overall ratings remain respectable—Booking.com shows 7.9 and Expedia 8.2—and satisfied guests praise roomy accommodation, quiet surroundings and the gym. Google reviews from early 2026 also describe enjoyable pools and comfortable stays.
The catch is inconsistent upkeep: Expedia, Tripadvisor and partner-site reviews repeatedly mention dirty linens, damp smells, poorly maintained pools or broken fittings. The rough, potholed access road makes this a poor choice for a walking-focused stay. A February 2026 guest also reported closed poolside food-and-drink service; confirm availability before booking. We'd skip it for a special occasion or dependable four-star service, and clarify breakfast inclusions and payment currency beforehand.
- Rooms
- Studios and apartments offer useful space; private pools depend on category, and kitchen supplies can be incomplete.
- Cleanliness
- Positive reports coexist with recurring complaints about linens, dampness, kitchenware and pool cleanliness.
- Service
- Some guests praise warm, helpful staff; others describe unhelpful responses when problems arise.
- Amenities
- Multiple pools and a gym are strengths; poolside food-and-drink service was reported closed in February 2026.
- Fees and surprises
- Confirm breakfast coverage and settlement currency: guests report basic included breakfasts, extras and unfavorable exchange-rate calculations.
Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Booking.com · Expedia · Tripadvisor · wanderlog.com · en.planetofhotels.com · Hotels.com. Reviewed Oct 22, 2026.
The location
Avenida Kukulkan, Tulum
Inland, away from the beach; guests repeatedly describe a badly potholed approach road.
Amenities and check-in
Multiple pools and a gym are strengths; poolside food-and-drink service was reported closed in February 2026.
Check-in
after 3:00 PM
Check-out
before 12:00 PM
- Outdoor pool
- Hot tub
- Breakfast
- Restaurant
- Bar
- Fitness center (free)
Additional hotel policies
- Hotel policies: Cot: free; Pets: free
AI-readable version · facts, comparisons and links
The Waves Tulum Hotel: from $45 for Nov 21–22, 2026, 2 adults (1 night)
From $45 total for Nov 21–22, 2026, 2 adults at The Waves Tulum Hotel on Axel (1 night), checked Nov 1, 2026.
The Waves Tulum Hotel is a 4-star apartment-style hotel inland, not a beach resort in Tulum, Mexico.
Address: Avenida Kukulkan, Tulum. Property ID: 1245232. Canonical property page: https://helloaxel.com/en/hotels/tulum/the-waves-tulum-hotel-1245232
Source: https://helloaxel.com/en/hotels/tulum/the-waves-tulum-hotel-1245232/2026-11-21/2-adults
Axel vs Expedia and Booking.com
Same hotel, same dates, 2 adults, 1 room, USD stay totals. Axel's total is this page's price for those dates; the other total is what that site listed for the same stay on the day shown.
| Stay | Axel total | Expedia or Booking.com | Difference | Seen | Links |
|---|---|---|---|---|---|
| Jan 1 to Jan 3, 2027 · 2 nights | $245 | $354 on Booking.com | $109 less (31%) | Nov 5 | Select · Share this stay · Check guest price |
| Dec 4 to Dec 6, 2026 · 2 nights | $91 | $122 on Booking.com | $31 less (25%) | Nov 2 | Select · Share this stay · Check guest price |
Prices change daily; the Select link opens The Waves Tulum Hotel with those dates and guests and shows the current rooms.
Axel private rates — common stay lengths
Based on recent rates. Prices refresh when you view rooms.
1 night
Total price: $45 USD
2026-11-21 to 2026-11-22 · 1 night · 2 adults · 1 room.
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2 nights
Total price: $90 USD
2026-11-21 to 2026-11-23 · 2 nights · 2 adults · 1 room.
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3 nights
Total price: $135 USD
2026-11-21 to 2026-11-24 · 3 nights · 2 adults · 1 room.
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4 nights
Total price: $180 USD
2026-11-21 to 2026-11-25 · 4 nights · 2 adults · 1 room.
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5 nights
Total price: $225 USD
2026-11-21 to 2026-11-26 · 5 nights · 2 adults · 1 room.
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6 nights
Total price: $270 USD
2026-11-21 to 2026-11-27 · 6 nights · 2 adults · 1 room.
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7 nights
Total price: $315 USD
2026-11-21 to 2026-11-28 · 7 nights · 2 adults · 1 room.
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8 nights
Total price: $360 USD
2026-11-21 to 2026-11-29 · 8 nights · 2 adults · 1 room.
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9 nights
Total price: $405 USD
2026-11-21 to 2026-11-30 · 9 nights · 2 adults · 1 room.
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10 nights
Total price: $450 USD
2026-11-21 to 2026-12-01 · 10 nights · 2 adults · 1 room.
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11 nights
Total price: $495 USD
2026-11-21 to 2026-12-02 · 11 nights · 2 adults · 1 room.
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12 nights
Total price: $540 USD
2026-11-21 to 2026-12-03 · 12 nights · 2 adults · 1 room.
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13 nights
Total price: $585 USD
2026-11-21 to 2026-12-04 · 13 nights · 2 adults · 1 room.
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14 nights
Total price: $630 USD
2026-11-21 to 2026-12-05 · 14 nights · 2 adults · 1 room.
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Choose other dates
#9 of 9 hotels in La Veleta & Region 15 by Axel's take. La Veleta & Region 15 is #4 of 7 places to stay in Tulum. The best hotels in La Veleta & Region 15, ranked · Where to stay in Tulum
Axel's take: 6.6/10
Generous space and pools, but upkeep makes this a cautious pick. a 4-star apartment-style hotel inland, not a beach resort, scored for what it is.
The Waves is a 4-star apartment-style hotel inland, with studios, larger apartments and selected private plunge pools. We'd consider it for space and self-catering rather than polished resort service. Overall ratings remain respectable—Booking.com shows 7.9 and Expedia 8.2—and satisfied guests praise roomy accommodation, quiet surroundings and the gym. Google reviews from early 2026 also describe enjoyable pools and comfortable stays.
The catch is inconsistent upkeep: Expedia, Tripadvisor and partner-site reviews repeatedly mention dirty linens, damp smells, poorly maintained pools or broken fittings. The rough, potholed access road makes this a poor choice for a walking-focused stay. A February 2026 guest also reported closed poolside food-and-drink service; confirm availability before booking. We'd skip it for a special occasion or dependable four-star service, and clarify breakfast inclusions and payment currency beforehand.
-
Best for: self-caterers prioritizing space; travelers with their own transport
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Watch out for: inconsistent cleaning and maintenance; rough access road and inland location; breakfast and payment-currency disputes
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Location: Inland, away from the beach; guests repeatedly describe a badly potholed approach road.
-
Rooms: Studios and apartments offer useful space; private pools depend on category, and kitchen supplies can be incomplete.
-
Cleanliness: Positive reports coexist with recurring complaints about linens, dampness, kitchenware and pool cleanliness.
-
Service: Some guests praise warm, helpful staff; others describe unhelpful responses when problems arise.
-
Amenities: Multiple pools and a gym are strengths; poolside food-and-drink service was reported closed in February 2026.
-
Fees and surprises: Confirm breakfast coverage and settlement currency: guests report basic included breakfasts, extras and unfavorable exchange-rate calculations.
Axel's opinion of The Waves Tulum Hotel, from the hotel's website and recent guest reviews. Sources: Hotel website · Booking.com · Expedia · Tripadvisor · wanderlog.com · en.planetofhotels.com · Hotels.com. Reviewed Oct 22, 2026.
About The Waves Tulum Hotel
- Property type: Hotel
- 4-star hotel
- Avenida Kukulkan, Tulum
- Guest rating: 4.0/5 on Google from 572 reviews (location 4.4/5)
- Getting around (travel times from Google's hotel listing): Tulum ADO Terminal Autobuses: 16 min walk · Aeropuerto Internacional de Tulum Felipe Carrillo Puerto: 38 min by taxi · Cozumel International Airport: 128 min by taxi · Paradise Beach: 16 min by taxi
- Hotel policies: Cot: free; Pets: free
- Amenities: Outdoor pool, Hot tub, Breakfast, Restaurant, Bar, Fitness center (free), Sauna, Spa, Self parking (free), Airport shuttle (extra charge), Local shuttle, Pet-friendly, Dogs allowed, Wi-Fi (free), Kitchen in some rooms
- Check-in from: 15:00
- Check-out by: 12:00
- City page: Hotels in Tulum
Room types
Room types and selected features reported for this hotel. Check your dates for availability.
Source: ETG room descriptions.
Deluxe Penthouse Apartment
- Deluxe Penthouse Apartment — room photo 1
- Deluxe Penthouse Apartment — room photo 2
- Deluxe Penthouse Apartment — room photo 3
1 Bedroom Deluxe Private Plunge Pool Apartment
- Bedrooms: 1
- 1 Bedroom Deluxe Private Plunge Pool Apartment — room photo 1
- 1 Bedroom Deluxe Private Plunge Pool Apartment — room photo 2
- 1 Bedroom Deluxe Private Plunge Pool Apartment — room photo 3
Deluxe Penthouse Studio
- Deluxe Penthouse Studio — room photo 1
- Deluxe Penthouse Studio — room photo 2
- Deluxe Penthouse Studio — room photo 3
Deluxe Studio with balcony
- Room features: Balcony
- Deluxe Studio with balcony — room photo 1
- Deluxe Studio with balcony — room photo 2
- Deluxe Studio with balcony — room photo 3
Deluxe Private Plunge Pool Studio
- Deluxe Private Plunge Pool Studio — room photo 1
- Deluxe Private Plunge Pool Studio — room photo 2
- Deluxe Private Plunge Pool Studio — room photo 3
Classic Studio
Classic Studio with balcony
- Room features: Balcony
- Classic Studio with balcony — room photo 1
- Classic Studio with balcony — room photo 2
- Classic Studio with balcony — room photo 3
Classic Private Plunge Pool Studio
- Classic Private Plunge Pool Studio — room photo 1
- Classic Private Plunge Pool Studio — room photo 2
- Classic Private Plunge Pool Studio — room photo 3
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