Naala Tulum
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Naala Tulum 1

Axel’s take

A good-value Tulum base with a standout rooftop, but no beachfront access.

Read Axel’s full review

Axel’s rating: 8.2/10 · a mid-range boutique hotel between Tulum town and the beach

Naala Tulum is a mid-range boutique hotel, not a beach resort, and we think it’s a strong pick for exploring Tulum without paying for a beachfront address. Its leafy courtyard and rooftop pools give it character, while Expedia and Tripadvisor guests repeatedly praise clean rooms, comfortable beds and helpful staff. Balcony rooms are worth considering for the extra space. Restaurants and shops nearby make the location practical.

The compromise is convenience: beach days require transport, and service isn’t uniformly slick. Recent Tripadvisor guests describe slow late-night check-in and confusion over breakfast inclusions; some guests also report sound carrying between rooms or hot-water problems. Confirm exactly what breakfast covers and whether parking costs extra. We’d skip it for a beach-first holiday or if reliable quiet matters more than rooftop lounging and value.

Rooms
Comfortable beds; balcony categories offer more space, though some guests hear neighboring rooms.
Cleanliness
A consistent strength across Expedia, Booking.com and Tripadvisor feedback.
Service
Often warm and helpful, with occasional slow check-in and uneven problem handling.
Amenities
Rooftop pools, restaurant and bar, leafy gardens, Wi-Fi and bicycle rentals.
Fees and surprises
Parking can cost extra; breakfast inclusion and covered menu items need confirming.

Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Expedia · Tripadvisor · Booking.com · Agoda · en.planetofhotels.com. Reviewed Oct 22, 2026.

The location

Av. Cobá Sur, Región 014, Tulum

Between town and the beaches, with restaurants and shops nearby; not beachfront.

Amenities and check-in

Rooftop pools, restaurant and bar, leafy gardens, Wi-Fi and bicycle rentals.

Check-in

after 3:00 PM

Check-out

before 12:00 PM

  • Outdoor pool
  • Restaurant
  • Bar
  • Airport transportation
  • Parking
  • Parking nearby
Additional hotel policies
  • Hotel policies: Deposit: $100 per room per stay
AI-readable version · facts, comparisons and links

Naala Tulum: from $45 for Nov 21–22, 2026, 2 adults (1 night)

From $45 total for Nov 21–22, 2026, 2 adults at Naala Tulum on Axel (1 night), checked Nov 1, 2026.

Naala Tulum is a mid-range boutique hotel between Tulum town and the beach in Tulum, Mexico.

Address: Av. Cobá Sur, Región 014, Tulum. Property ID: 1231479. Canonical property page: https://helloaxel.com/en/hotels/tulum/naala-tulum-1231479

Source: https://helloaxel.com/en/hotels/tulum/naala-tulum-1231479/2026-11-21/2-adults

Axel vs Expedia and Booking.com

Same hotel, same dates, 2 adults, 1 room, USD stay totals. Axel's total is this page's price for those dates; the other total is what that site listed for the same stay on the day shown.

StayAxel totalExpedia or Booking.comDifferenceSeenLinks
Dec 4 to Dec 6, 2026 · 2 nights$145$157 on Booking.com$12 less (8%)Nov 2Select · Share this stay · Check guest price

Prices change daily; the Select link opens Naala Tulum with those dates and guests and shows the current rooms.

Axel private rates — common stay lengths

Based on recent rates. Prices refresh when you view rooms.

1 night

Total price: $45 USD

2026-11-21 to 2026-11-22 · 1 night · 2 adults · 1 room.

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2 nights

Total price: $89 USD

2026-11-21 to 2026-11-23 · 2 nights · 2 adults · 1 room.

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3 nights

Total price: $130 USD

2026-11-21 to 2026-11-24 · 3 nights · 2 adults · 1 room.

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4 nights

Total price: $177 USD

2026-11-21 to 2026-11-25 · 4 nights · 2 adults · 1 room.

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5 nights

Total price: $226 USD

2026-11-21 to 2026-11-26 · 5 nights · 2 adults · 1 room.

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6 nights

Total price: $275 USD

2026-11-21 to 2026-11-27 · 6 nights · 2 adults · 1 room.

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7 nights

Total price: $325 USD

2026-11-21 to 2026-11-28 · 7 nights · 2 adults · 1 room.

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8 nights

Total price: $374 USD

2026-11-21 to 2026-11-29 · 8 nights · 2 adults · 1 room.

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9 nights

Total price: $420 USD

2026-11-21 to 2026-11-30 · 9 nights · 2 adults · 1 room.

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10 nights

Total price: $472 USD

2026-11-21 to 2026-12-01 · 10 nights · 2 adults · 1 room.

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11 nights

Total price: $518 USD

2026-11-21 to 2026-12-02 · 11 nights · 2 adults · 1 room.

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12 nights

Total price: $565 USD

2026-11-21 to 2026-12-03 · 12 nights · 2 adults · 1 room.

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13 nights

Total price: $636 USD

2026-11-21 to 2026-12-04 · 13 nights · 2 adults · 1 room.

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14 nights

Total price: $707 USD

2026-11-21 to 2026-12-05 · 14 nights · 2 adults · 1 room.

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Choose other dates

#5 of 7 hotels in Aldea Zamá by Axel's take. Aldea Zamá is #2 of 7 places to stay in Tulum. The best hotels in Aldea Zamá, ranked · Where to stay in Tulum

Axel's take: 8.2/10

A good-value Tulum base with a standout rooftop, but no beachfront access. a mid-range boutique hotel between Tulum town and the beach, scored for what it is.

Naala Tulum is a mid-range boutique hotel, not a beach resort, and we think it’s a strong pick for exploring Tulum without paying for a beachfront address. Its leafy courtyard and rooftop pools give it character, while Expedia and Tripadvisor guests repeatedly praise clean rooms, comfortable beds and helpful staff. Balcony rooms are worth considering for the extra space. Restaurants and shops nearby make the location practical.

The compromise is convenience: beach days require transport, and service isn’t uniformly slick. Recent Tripadvisor guests describe slow late-night check-in and confusion over breakfast inclusions; some guests also report sound carrying between rooms or hot-water problems. Confirm exactly what breakfast covers and whether parking costs extra. We’d skip it for a beach-first holiday or if reliable quiet matters more than rooftop lounging and value.

  • Best for: couples exploring Tulum; value-minded travelers; friends booking balcony rooms

  • Watch out for: transport needed for beach days; variable check-in and breakfast arrangements; some reports of noise and hot-water problems

  • Location: Between town and the beaches, with restaurants and shops nearby; not beachfront.

  • Rooms: Comfortable beds; balcony categories offer more space, though some guests hear neighboring rooms.

  • Cleanliness: A consistent strength across Expedia, Booking.com and Tripadvisor feedback.

  • Service: Often warm and helpful, with occasional slow check-in and uneven problem handling.

  • Amenities: Rooftop pools, restaurant and bar, leafy gardens, Wi-Fi and bicycle rentals.

  • Fees and surprises: Parking can cost extra; breakfast inclusion and covered menu items need confirming.

Axel's opinion of Naala Tulum, from the hotel's website and recent guest reviews. Sources: Hotel website · Expedia · Tripadvisor · Booking.com · Agoda · en.planetofhotels.com. Reviewed Oct 22, 2026.

About Naala Tulum

  • Property type: Hotel
  • 3-star hotel
  • Av. Cobá Sur, Región 014, Tulum
  • Guest rating: 4.1/5 on Google from 762 reviews (location 4.3/5)
  • Getting around (travel times from Google's hotel listing): Aeropuerto Internacional de Tulum Felipe Carrillo Puerto: 45 min by taxi
  • Hotel policies: Deposit: $100 per room per stay
  • Amenities: Outdoor pool, Restaurant, Bar, Airport transportation, Parking, Parking nearby, Pets Not Allowed, Free Wi-Fi
  • Check-in from: 15:00
  • Check-out by: 12:00
  • City page: Hotels in Tulum

Room types

Room types and selected features reported for this hotel. Check your dates for availability.

Source: ETG room descriptions.

Bed in Dorm (shared bathroom)

  • Bathroom: shared bathroom; Shared bathroom

2 Bedrooms Bed in Dorm (shared bathroom)

  • Bedrooms: 2
  • Bathroom: shared bathroom; Shared bathroom

Bed in Dorm (shared bathroom)

  • Bathroom: shared bathroom; Shared bathroom

2 Bedrooms Bed in Dorm (shared bathroom)

  • Bedrooms: 2
  • Bathroom: shared bathroom; Shared bathroom

Economy room

  • Bathroom: Private bathroom

Economy Double room (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Standard room (shared bathroom)

  • Bathroom: shared bathroom; Shared bathroom

Standard room

Standard room with city view

Standard room with sea view

Standard room with water view

Standard room with balcony

1 Bedroom Standard room

2 Bedrooms Standard room

Standard Single room

Standard Single room with sea view

Standard Single room with water view

Standard Single room with balcony

2 Bedrooms Standard Single room

Standard Triple room

Standard Quadruple room

Standard Quintuple room

Standard Family room

Standard Family room with garden view

2 Bedrooms Standard Family room

Standard Single Family room

Standard Single Family room with garden view

2 Bedrooms Standard Single Family room

Standard Triple Family room

2 Bedrooms Standard Triple Family room

2 Bedrooms Standard Quadruple Family room

Standard Sextuple Family room

2 Bedrooms Standard Sextuple Family room

Standard Single room (single bed)

Standard Single room with balcony (single bed)

Standard Double room (full double bed)

Standard Double room with sea view (full double bed)

Standard Double room with balcony (full double bed)

Standard Double room with balcony and with city view (full double bed)

Standard Double room with balcony and with sea view (full double bed)

2 Bedrooms Standard Double room (full double bed)

Standard Double Family room (full double bed)

Standard Double Family room with garden view (full double bed)

2 Bedrooms Standard Double Family room (full double bed)

2 Bedrooms Standard Double Family room with balcony (full double bed)

Standard Twin room (twin beds)

Standard Twin room with balcony (twin beds)

1 Bedroom Standard Twin room (twin beds)

2 Bedrooms Standard Twin Family room (twin beds)

Standard Triple room

Standard Quadruple room

Standard Quadruple room with balcony

2 Bedrooms Standard Quadruple room

Standard Sextuple room

Standard Sextuple room with garden view

Standard Sextuple room with sea view

Standard Sextuple room with balcony

Standard Quadruple Family room

Standard Quadruple Family room with garden view

Standard Quadruple Family room with sea view

Standard Sextuple Family room

Standard Sextuple Family room with garden view

Business room

  • Bathroom: Private bathroom

Business Quadruple room

  • Bathroom: Private bathroom

Business Double room (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Superior room

Superior Quadruple room

Superior Double room (full double bed)

Superior Twin room (twin beds)

Superior Quadruple room

Deluxe room

Deluxe room with garden view

Deluxe room with sea view

Deluxe Basement room with sea view

Deluxe room with water view

Deluxe room with view

Deluxe room seafront

Deluxe Basement room seafront

Deluxe room with balcony

Deluxe Single room

Deluxe Single room with view

Deluxe Triple room

Deluxe Quadruple room

Deluxe Family room

Deluxe Quadruple Family room

Deluxe Single room (single bed)

Deluxe Double room (full double bed)

Deluxe Double room with garden view (full double bed)

Deluxe Double room with view (full double bed)

Deluxe Double room oceanfront (full double bed)

Deluxe Double room with balcony (full double bed)

2 Bedrooms Deluxe Double Family room with balcony (full double bed)

Deluxe Twin room (twin beds)

Deluxe Twin room with garden view (twin beds)

Deluxe Twin room with balcony (twin beds)

Deluxe Twin Family room (twin beds)

Deluxe Twin Family room with balcony (twin beds)

Deluxe Triple room

Deluxe Triple room with balcony

Deluxe Quadruple room

Deluxe Quadruple room with garden view

Deluxe Quadruple room with balcony

Deluxe Sextuple room

Deluxe Sextuple room with garden view

Deluxe Sextuple room with view

Deluxe Quadruple Family room

Executive room

  • Bathroom: Private bathroom

Premium room

  • Bathroom: Private bathroom

Premium Double room (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Premium Double room with balcony (full double bed)

  • Beds: full double bed
  • Room features: Balcony
  • Bathroom: Private bathroom

Premium Quadruple room with balcony

  • Beds: Multiple beds (configuration not supplied)
  • Room features: Balcony
  • Bathroom: Private bathroom

Classic room

  • Bathroom: Private bathroom

Classic Quadruple Family room

  • Beds: Multiple beds (configuration not supplied)
  • Bathroom: Private bathroom

Luxury room

  • Bathroom: Private bathroom

Luxury Double room (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Junior Suite

  • Bathroom: Private bathroom

Junior Suite with garden view

  • Bathroom: Private bathroom

Junior Suite with pool view

  • Bathroom: Private bathroom

Junior Suite with sea view

  • Bathroom: Private bathroom

Deluxe Junior Suite

  • Bathroom: Private bathroom

Deluxe Family Club Junior Suite

  • Bathroom: Private bathroom

Suite

  • Bathroom: Private bathroom

Suite with pool view

  • Bathroom: Private bathroom

Suite with sea view

  • Bathroom: Private bathroom

Suite with water view

  • Bathroom: Private bathroom

Suite with view

  • Bathroom: Private bathroom

Suite seafront

  • Bathroom: Private bathroom

Double Suite (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Standard Suite

  • Bathroom: Private bathroom

Comfort Suite

  • Bathroom: Private bathroom

Comfort Suite with view

  • Bathroom: Private bathroom

Comfort Single Suite with view

  • Bathroom: Private bathroom

Comfort Double Suite with view (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Comfort Quadruple Suite

  • Beds: Multiple beds (configuration not supplied)
  • Bathroom: Private bathroom

Comfort Quadruple Suite with view

  • Beds: Multiple beds (configuration not supplied)
  • Bathroom: Private bathroom

Deluxe Suite

  • Bathroom: Private bathroom

Deluxe Single Suite

  • Bathroom: Private bathroom

Deluxe Double Suite (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Deluxe Double Suite with garden view (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Deluxe Double Suite with sea view (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

1 Bedroom Deluxe Double Suite (full double bed)

  • Beds: full double bed
  • Bedrooms: 1
  • Bathroom: Private bathroom

Luxury Suite

  • Bathroom: Private bathroom

Apartment

1 Bedroom Apartment

2 Bedrooms Apartment

2 Bedrooms Apartment with garden view

3 Bedrooms Apartment

Single Apartment

2 Bedrooms Single Apartment

Triple Apartment

2 Bedrooms Triple Apartment

2 Bedrooms Quadruple Apartment

Sextuple Apartment

Family Apartment

Family Apartment with garden view

Family Apartment with view

2 Bedrooms Family Apartment

2 Bedrooms Family Apartment with garden view

Single Family Apartment

Triple Family Apartment

2 Bedrooms Triple Family Apartment

Quadruple Family Apartment

2 Bedrooms Quadruple Family Apartment

2 Bedrooms Sextuple Family Apartment

Double Apartment (full double bed)

2 Bedrooms Double Apartment (full double bed)

2 Bedrooms Double Apartment with garden view (full double bed)

2 Bedrooms Double Family Apartment (full double bed)

Twin Apartment (twin beds)

2 Bedrooms Twin Apartment (twin beds)

2 Bedrooms Twin Family Apartment (twin beds)

Quadruple Apartment

2 Bedrooms Quadruple Apartment

2 Bedrooms Quadruple Family Apartment

2 Bedrooms Sextuple Family Apartment

Standard Apartment

  • Bathroom: Private bathroom

2 Bedrooms Standard Apartment

  • Bedrooms: 2
  • Bathroom: Private bathroom

Business Apartment

  • Bathroom: Private bathroom

2 Bedrooms Business Apartment

  • Bedrooms: 2
  • Bathroom: Private bathroom

Deluxe Apartment

  • Bathroom: Private bathroom

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