The Shoreham
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The Shoreham 1
1 / 10

Axel’s take

Choose the address, not the promise of four-star comfort.

Choose it for
MoMA and Rockefeller Center access, Central Park walks, sightseeing-heavy days.
Skip it if
You need dependable housekeeping, quiet sleep or polished service.
Read Axel’s full review

Axel’s rating: 6.0/10 · An aging mid-range Midtown boutique, not a polished four-star

The Shoreham is an aging mid-range boutique whose strongest amenity is its address. MoMA and Rockefeller Center are each 6 minutes away on foot, with Central Park 7 minutes away. It makes sense for sightseeing-heavy trips, but the four-star listing sets expectations the upkeep does not reliably meet. Tripadvisor guests repeatedly describe stained carpets, worn furnishings and inconsistent housekeeping.

The broader picture is less bleak: Booking.com and Expedia retain respectable overall ratings, and two October Expedia reviewers praise clean rooms and helpful staff. Still, the 50-review sample averages just 2.5 out of 5, with repeated cleanliness, noise and service complaints in the newest accounts. We'd choose it only when this particular Midtown location outweighs room consistency—not for a special occasion or a stay built around hotel comforts.

Rooms
Standard rooms and larger suites offer different amounts of space; repeated guest complaints concern worn carpets, furnishings and tight bathrooms.
Cleanliness
The cleanliness mentions are 54% positive and 46% negative. Tripadvisor accounts repeat the carpet and bathroom complaints, although two October Expedia reviewers report clean stays.
Service
The service mentions are 65% positive. Expedia's overall staff score is stronger than its property-condition score, but Tripadvisor accounts describe difficult complaint and refund handling.
Amenities
White Olive provides on-site dining and drinks. The hotel lists a fitness room, complimentary Wi-Fi and luggage storage; these do not make it a full-service luxury hotel.
Fees and surprises
The official FAQ specifies a $50 per-night incidental card hold, with release taking 7–14 business days for domestic cards or 14–30 for international cards. No hotel-operated parking.

Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Booking.com · Expedia · Tripadvisor · mta.info. Reviewed Oct 27, 2026.

The location

33 West 55th Street, New York

The entrance is on West 55th Street between Fifth and Sixth Avenues, with White Olive at the hotel and Fifth Avenue shopping toward the eastern end. Use the avenue crosswalks for north–south walks. MoMA and Rockefeller Center are each 6 minutes on foot; Central Park is 7 minutes.

What guests say

  • 3.6/5

    1,499 reviews on Google

The latest reviews with text, newest first.

Recent reviews

  • Yasmin

    1/5Oct 15, 2026
    A disaster. The rooms are very poorly maintained, the carpets are disgusting, and the room cleaning leaves much to be desired. From early morning, the cleaning staff shouts in the hallways, making it impossible to rest after 8 am.
  • Virginia

    5/5Oct 14, 2026
    We stayed at this hotel for a week. The rooms are spacious and bright. They cleaned our room and changed our towels every day. The bathroom and room were clean. We even had a small balcony with a breathtaking view.
  • Hunter

    1/5Oct 13, 2026
    There was no explain about "destination fee" and terrible service really loud at night and dirty room and smell like cigarett only good think is location. The hotel service is worst
  • Eli

    1/5Oct 12, 2026
    This hotel is really bad. It's dirty, old, and the customer service is horrendous. There are a ton of similarly priced hotels that are in the area. Stay there.
Read all reviews

Amenities

White Olive provides on-site dining and drinks. The hotel lists a fitness room, complimentary Wi-Fi and luggage storage; these do not make it a full-service luxury hotel.

  • Wi-Fi
  • Wi-Fi in public areas
  • Public internet workstation
  • Restaurant
  • Bar
  • Table service

Good to know

Incidental hold
$50 per night on a debit or credit card, according to the official FAQ; released after checkout if there are no additional charges.
Hold release
The hotel gives 7–14 business days for domestic cards and 14–30 business days for international cards, depending on the financial institution.
Parking
No hotel-operated self-parking or valet parking. Nearby indoor garages are independently charged.
Arrival and departure
Check-in after 3 PM; checkout by 11 AM. Complimentary luggage storage before check-in and after checkout.
Minimum check-in age
18, with government-issued identification and a valid debit or credit card.
Smoke-free property
Smoking and vaping are prohibited in guest rooms and indoor public areas.

Checked Oct 28, 2026. Sources: Hotel website · Booking.com · Expedia · Tripadvisor · mta.info · Guest reviews and travel times · Hotel supplier catalog.

Additional hotel policies
  • Hotel policies: Extra bed: $25 per guest per night; Pets: $75 per guest per night; Early check-in or late check-out: free
AI-readable version · facts, comparisons and links

The Shoreham: from $328 for Nov 21–22, 2026, 2 adults (1 night)

From $328 total for Nov 21–22, 2026, 2 adults at The Shoreham on Axel (1 night), checked Nov 1, 2026.

The Shoreham is An aging mid-range Midtown boutique, not a polished four-star in New York, United States.

Address: 33 West 55th Street, New York. Property ID: 1069757. Canonical property page: https://helloaxel.com/en/hotels/new-york/the-shoreham-1069757

Source: https://helloaxel.com/en/hotels/new-york/the-shoreham-1069757/2026-11-21/2-adults

Axel vs Expedia and Booking.com

Same hotel, same dates, 2 adults, 1 room, USD stay totals. Axel's total is this page's price for those dates; the other total is what that site listed for the same stay on the day shown.

StayAxel totalExpedia or Booking.comDifferenceSeenLinks
Jan 1 to Jan 3, 2027 · 2 nights$619$762 on Expedia$143 less (19%)Nov 2Select · Share this stay · Check guest price
Dec 15 to Dec 17, 2026 · 2 nights$629$826 on Booking.com$197 less (24%)Nov 2Select · Share this stay · Check guest price

Prices change daily; the Select link opens The Shoreham with those dates and guests and shows the current rooms.

Axel private rates — common stay lengths

Based on recent rates. Prices refresh when you view rooms.

1 night

Total price: $328 USD

2026-11-21 to 2026-11-22 · 1 night · 2 adults · 1 room.

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2 nights

Total price: $498 USD

2026-11-21 to 2026-11-23 · 2 nights · 2 adults · 1 room.

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3 nights

Total price: $667 USD

2026-11-21 to 2026-11-24 · 3 nights · 2 adults · 1 room.

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4 nights

Total price: $835 USD

2026-11-21 to 2026-11-25 · 4 nights · 2 adults · 1 room.

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5 nights

2026-11-21 to 2026-11-26 · 5 nights · 2 adults · 1 room.

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6 nights

2026-11-21 to 2026-11-27 · 6 nights · 2 adults · 1 room.

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7 nights

2026-11-21 to 2026-11-28 · 7 nights · 2 adults · 1 room.

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8 nights

2026-11-21 to 2026-11-29 · 8 nights · 2 adults · 1 room.

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9 nights

2026-11-21 to 2026-11-30 · 9 nights · 2 adults · 1 room.

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10 nights

2026-11-21 to 2026-12-01 · 10 nights · 2 adults · 1 room.

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11 nights

2026-11-21 to 2026-12-02 · 11 nights · 2 adults · 1 room.

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12 nights

2026-11-21 to 2026-12-03 · 12 nights · 2 adults · 1 room.

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13 nights

2026-11-21 to 2026-12-04 · 13 nights · 2 adults · 1 room.

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14 nights

2026-11-21 to 2026-12-05 · 14 nights · 2 adults · 1 room.

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About The Shoreham

  • Property type: Hotel
  • 4-star hotel
  • 33 West 55th Street, New York
  • City page: Hotels in New York

Axel's take: 6.0/10

Choose the address, not the promise of four-star comfort.

  • Choose it for: MoMA and Rockefeller Center access, Central Park walks, sightseeing-heavy days.
  • Skip it if: You need dependable housekeeping, quiet sleep or polished service.

Axel's opinion of The Shoreham, from the hotel's website and recent guest reviews. Sources: Hotel website · Booking.com · Expedia · Tripadvisor · mta.info. Reviewed Oct 27, 2026.

Room types

Room types and selected features reported for this hotel. Check your dates for availability.

Source: ETG room descriptions.

Standard Quadruple room

Standard Double room (full double bed)

Standard ADA Double room (full double bed)

Standard with Terrace Double room (full double bed)

Standard Twin room (twin beds)

Deluxe Quadruple room

Deluxe Double room (full double bed)

Deluxe with Terrace Double room (full double bed)

Deluxe Twin room (twin beds)

Double Junior Suite (full double bed)

2 Bedrooms Suite

1 Bedroom with Terrace Suite

1 Bedroom Double Suite (full double bed)

Double Penthouse (full double bed)

Location

A strong northern Midtown base for museums, shopping and Central Park.

  • The block: The entrance is on West 55th Street between Fifth and Sixth Avenues, with White Olive at the hotel and Fifth Avenue shopping toward the eastern end. Use the avenue crosswalks for north–south walks. MoMA and Rockefeller Center are each 6 minutes on foot; Central Park is 7 minutes.
  • Getting around: Walk for northern Midtown sights; use the nearby Sixth Avenue and Fifth Avenue subway stations for longer trips. Downtown, Brooklyn and the farther museums are transit outings rather than extensions of the local stroll. With airport luggage, a taxi is simpler door to door, but Midtown traffic makes arrival times unpredictable.
  • After dark: This is a side-street base rather than a nightlife destination. Dinner and drinks are available at White Olive, but reported hallway and air-conditioning noise mean the address does not guarantee restful sleep.

Location and comparisons: Reviewed Oct 27, 2026. Sources: Hotel website · Booking.com · Expedia · Tripadvisor · mta.info.

Best areas in New York for families

  • Central Park South & Columbus Circle: 7.8/10 for families. Immediate park access makes family outings straightforward, though traffic means park frontage does not guarantee silence.
  • Lower Manhattan: 7.7/10 for families. Waterfront walks, downtown sights and quieter evenings suit families happy taking trains to Midtown.
  • Midtown East & Grand Central: 7.4/10 for families. Landmark walks and useful trains make mixed family itineraries manageable without sleeping amid Times Square crowds.
  • Chelsea & Meatpacking District: 7.1/10 for families. The High Line and art outings provide daytime options; favor residential Chelsea over Meatpacking’s late-night blocks.
  • Downtown Brooklyn & DUMBO: 7.0/10 for families. Waterfront outings and family parks appeal, but distinguish convenient Downtown stations from DUMBO’s bridge-view streets.
  • Times Square & Theater District: 7.0/10 for families.
  • Hell's Kitchen & Hudson Yards: 6.8/10 for families.
  • Herald Square & Penn Station: 6.7/10 for families.
  • SoHo & Greenwich Village: 6.5/10 for families.
  • Williamsburg, Brooklyn: 6.0/10 for families.
  • Long Island City: 6.0/10 for families.
  • Lower East Side & East Village: 5.8/10 for families. Where to stay in New York for families

Hotels around The Shoreham

  • The Peninsula New York (Fifth Avenue at West 55th Street). Peninsula wins when: Attentive luxury service, an indoor pool and a spa when the hotel itself matters to the trip. Keep The Shoreham when: Keep Shoreham when you want this neighborhood without paying for a luxury hotel and accept less consistent upkeep.
  • Baccarat Hotel and Residences New York (West 53rd Street opposite MoMA). Baccarat wins when: Luxurious rooms, theatrical interiors and an indoor pool, accepting occasional service-coordination lapses. Keep The Shoreham when: Keep Shoreham for a sightseeing-led stay where elaborate interiors and pool time would go unused.

Alternatives for the same trip

  • Hotel Indigo Williamsburg - Brooklyn by IHG (Williamsburg, Brooklyn). Indigo Williamsburg wins when: A subway-adjacent Williamsburg stay with lively public spaces, accepting bar noise and restricted seasonal pool access. Keep The Shoreham when: Shoreham wins when Central Park, MoMA and northern Midtown are the daily priorities rather than Brooklyn.
  • YOTEL New York Times Square (Hell's Kitchen & Hudson Yards). YOTEL wins when: Western Midtown and Javits access for light packers who can tolerate tight rooms, limited bathroom privacy and uneven maintenance. Keep The Shoreham when: Shoreham wins for Fifth Avenue, MoMA and Central Park access, especially when its larger suite layouts suit the trip.

Getting around from The Shoreham

Travel times from Google's hotel listing; walking unless noted.

  • The Museum of Modern Art: 6 min.
  • Times Square: 15 min.
  • The Plaza: 7 min.
  • Empire State Building: 9 min by transit.
  • Grand Central Terminal: 18 min.
  • Rockefeller Center: 6 min.
  • The Metropolitan Museum of Art: 22 min by transit.
  • Central Park: 7 min.
  • American Museum of Natural History: 18 min by transit.
  • Top of The Rock: 9 min.
  • Solomon R. Guggenheim Museum: 26 min by transit.
  • The High Line: 27 min by transit.

What guests say

  • Ratings: 3.6/5 (1,499 reviews).
  • Praised: Atmosphere (94% positive); Location (85% positive); Service (65% positive).
  • Complaints: In-room fridge and coffee (93% negative); Accessibility (88% negative); Room amenities (83% negative). The 50-review sample averages 2.5/5. Seven of the 10 newest accounts give 1 star; six mention dirt or stained carpets, while one praises daily cleaning and spacious rooms. Latest reviews, newest first (all reviews):
  • Yasmin · 1/5 · Oct 15, 2026: “A disaster. The rooms are very poorly maintained, the carpets are disgusting, and the room cleaning leaves much to be desired. From early morning, the cleaning staff shouts in the hallways, making it impossible to rest after 8 am.”
  • Virginia · 5/5 · Oct 14, 2026: “We stayed at this hotel for a week. The rooms are spacious and bright. They cleaned our room and changed our towels every day. The bathroom and room were clean. We even had a small balcony with a breathtaking view.”
  • Hunter · 1/5 · Oct 13, 2026: “There was no explain about "destination fee" and terrible service really loud at night and dirty room and smell like cigarett only good think is location. The hotel service is worst”
  • Eli · 1/5 · Oct 12, 2026: “This hotel is really bad. It's dirty, old, and the customer service is horrendous. There are a ton of similarly priced hotels that are in the area. Stay there.”

Good to know

  • Incidental hold: $50 per night on a debit or credit card, according to the official FAQ; released after checkout if there are no additional charges.
  • Hold release: The hotel gives 7–14 business days for domestic cards and 14–30 business days for international cards, depending on the financial institution.
  • Parking: No hotel-operated self-parking or valet parking. Nearby indoor garages are independently charged.
  • Arrival and departure: Check-in after 3 PM; checkout by 11 AM. Complimentary luggage storage before check-in and after checkout.
  • Minimum check-in age: 18, with government-issued identification and a valid debit or credit card.
  • Smoke-free property: Smoking and vaping are prohibited in guest rooms and indoor public areas.

Facts checked Oct 28, 2026. Sources: Hotel website · Booking.com · Expedia · Tripadvisor · mta.info · Guest reviews and travel times · Hotel supplier catalog.

Rooms, amenities and policies

  • Rooms: Standard rooms and larger suites offer different amounts of space; repeated guest complaints concern worn carpets, furnishings and tight bathrooms.
  • Cleanliness: The cleanliness mentions are 54% positive and 46% negative. Tripadvisor accounts repeat the carpet and bathroom complaints, although two October Expedia reviewers report clean stays.
  • Service: The service mentions are 65% positive. Expedia's overall staff score is stronger than its property-condition score, but Tripadvisor accounts describe difficult complaint and refund handling.
  • Amenities: White Olive provides on-site dining and drinks. The hotel lists a fitness room, complimentary Wi-Fi and luggage storage; these do not make it a full-service luxury hotel.
  • Fees and surprises: The official FAQ specifies a $50 per-night incidental card hold, with release taking 7–14 business days for domestic cards or 14–30 for international cards. No hotel-operated parking.
  • Hotel policies: Extra bed: $25 per guest per night; Pets: $75 per guest per night; Early check-in or late check-out: free

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