The Mark
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The Mark 1
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Axel’s take

It’s a strong uptown choice, but not an entirely consistent luxury experience.

Choose it for
Museum access, substantial rooms and personalized service in a distinctive Madison Avenue setting.
Skip it if
You prioritize Midtown convenience, consistently outstanding dining or a shared swimming pool.
Read Axel’s full review

Axel’s rating: 8.7/10 · A design-led, five-star Upper East Side hotel

The Mark is a five-star hotel for travelers who want their New York stay centered on museums, Madison Avenue and attentive service rather than Midtown sightseeing. Jacques Grange’s interiors give it a distinct identity, and entry-level rooms start at a respectable 400 square feet. Tripadvisor and Expedia guests repeatedly praise personalized attention, comfortable beds and generous bathrooms. Its strongest luxury offering is the combination of neighborhood, room comfort and staff—not a sprawling collection of facilities.

We’d choose it for an indulgent Upper East Side stay, but its exceptional price positioning raises expectations that dining and room upkeep have not always met. Complaints about restaurant service recur across sites; reports of dated details also deserve context, because the hotel announced a completed guest-room restoration in October 2026. That refresh is encouraging, not yet proof of consistently improved stays.

Rooms
Published standard-room sizes run from 400 to 500 square feet, with courtyard and street-facing categories. The hotel’s October 2026 announcement says guest rooms and suites have been restored while retaining Jacques Grange’s design.
Cleanliness
A strong overall signal: Expedia scores cleanliness 9.8/10, while Tripadvisor scores it 4.8/5. Individual complaints do not establish a widespread housekeeping problem.
Service
Personal recognition and helpful staff are repeated strengths. The service evidence is 81% positive across 155 mentions, but restaurant service attracts criticism on both Tripadvisor and Expedia.
Amenities
Jean-Georges restaurant, The Mark Bar, Caviar Kaspia, a Frédéric Fekkai salon, a 24-hour fitness center and in-room massages. The penthouse’s private gym and cold plunge are not shared guest facilities.
Fees and surprises
Breakfast and valet parking are additional expenses. The official website establishes 24-hour valet availability but does not publish its charge on the page reviewed.

Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · hospitalitynet.org · ny1.com. Reviewed Oct 27, 2026.

The location

25 East 77th Street, Madison Ave, New York

The entrance is on East 77th Street just east of Madison Avenue, with boutiques along the avenue and the Carlyle across 77th Street. Head west and cross Fifth Avenue at the signals for Central Park, 3 minutes on foot; the Metropolitan Museum of Art is 7 minutes away.

What guests say

  • 4.5/5

    917 reviews on Google

Amenities

Jean-Georges restaurant, The Mark Bar, Caviar Kaspia, a Frédéric Fekkai salon, a 24-hour fitness center and in-room massages. The penthouse’s private gym and cold plunge are not shared guest facilities.

  • Wi-Fi
  • Wi-Fi in public areas
  • Restaurant
  • Bar
  • Table service
  • Room service

Good to know

Check-in / checkout
Check-in starts at 3 PM; checkout is at 12 PM.
Spa opening
The first dedicated spa, with Augustinus Bader, is announced for November 2026; an exact opening day has not been published.
Plaza alternative closure
The Plaza’s last service day is scheduled for January 19, 2027, with restoration beginning January 20, 2027. The announced closure lasts at least 4 years.

Checked Oct 28, 2026. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · hospitalitynet.org · ny1.com · Guest reviews and travel times · Hotel supplier catalog.

Additional hotel policies
  • Hotel policies: Extra bed: $200 per guest per night; Deposit: $100 per room per night; Pets: $250 per guest per stay
AI-readable version · facts, comparisons and links

The Mark: from $1,813 for Nov 21–22, 2026, 2 adults (1 night)

From $1,813 total for Nov 21–22, 2026, 2 adults at The Mark on Axel (1 night), checked Nov 1, 2026.

The Mark is a design-led, five-star Upper East Side hotel in New York, United States.

Address: 25 East 77th Street, Madison Ave, New York. Property ID: 1078445. Canonical property page: https://helloaxel.com/en/hotels/new-york/the-mark-1078445

Source: https://helloaxel.com/en/hotels/new-york/the-mark-1078445/2026-11-21/2-adults

Axel vs Expedia and Booking.com

Same hotel, same dates, 2 adults, 1 room, USD stay totals. Axel's total is this page's price for those dates; the other total is what that site listed for the same stay on the day shown.

StayAxel totalExpedia or Booking.comDifferenceSeenLinks
Jan 1 to Jan 3, 2027 · 2 nights$2,699$3,105 on Booking.com$406 less (13%)Nov 2Select · Share this stay · Check guest price
Dec 15 to Dec 17, 2026 · 2 nights$3,639$4,125 on Expedia$486 less (12%)Nov 2Select · Share this stay · Check guest price

Prices change daily; the Select link opens The Mark with those dates and guests and shows the current rooms.

Axel private rates — common stay lengths

Based on recent rates. Prices refresh when you view rooms.

1 night

Total price: $1,813 USD

2026-11-21 to 2026-11-22 · 1 night · 2 adults · 1 room.

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2 nights

Total price: $3,583 USD

2026-11-21 to 2026-11-23 · 2 nights · 2 adults · 1 room.

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3 nights

Total price: $5,297 USD

2026-11-21 to 2026-11-24 · 3 nights · 2 adults · 1 room.

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4 nights

Total price: $7,086 USD

2026-11-21 to 2026-11-25 · 4 nights · 2 adults · 1 room.

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5 nights

Total price: $8,957 USD

2026-11-21 to 2026-11-26 · 5 nights · 2 adults · 1 room.

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6 nights

Total price: $10,790 USD

2026-11-21 to 2026-11-27 · 6 nights · 2 adults · 1 room.

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7 nights

Total price: $12,623 USD

2026-11-21 to 2026-11-28 · 7 nights · 2 adults · 1 room.

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8 nights

Total price: $14,473 USD

2026-11-21 to 2026-11-29 · 8 nights · 2 adults · 1 room.

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9 nights

Total price: $16,279 USD

2026-11-21 to 2026-11-30 · 9 nights · 2 adults · 1 room.

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10 nights

Total price: $18,135 USD

2026-11-21 to 2026-12-01 · 10 nights · 2 adults · 1 room.

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11 nights

Total price: $19,992 USD

2026-11-21 to 2026-12-02 · 11 nights · 2 adults · 1 room.

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12 nights

Total price: $22,103 USD

2026-11-21 to 2026-12-03 · 12 nights · 2 adults · 1 room.

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13 nights

Total price: $24,636 USD

2026-11-21 to 2026-12-04 · 13 nights · 2 adults · 1 room.

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14 nights

2026-11-21 to 2026-12-05 · 14 nights · 2 adults · 1 room.

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About The Mark

  • Property type: Hotel
  • 5-star hotel
  • 25 East 77th Street, Madison Ave, New York
  • City page: Hotels in New York

Axel's take: 8.7/10

It’s a strong uptown choice, but not an entirely consistent luxury experience.

  • Choose it for: Museum access, substantial rooms and personalized service in a distinctive Madison Avenue setting.
  • Skip it if: You prioritize Midtown convenience, consistently outstanding dining or a shared swimming pool.

Axel's opinion of The Mark, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · hospitalitynet.org · ny1.com. Reviewed Oct 27, 2026.

Room types

Room types and selected features reported for this hotel. Check your dates for availability.

Source: ETG room descriptions.

Madison Double room (full double bed)

Superior Courtyard Double room (full double bed)

Seventy-Seven room

Seventy-Seven Quadruple room

Seventy-Seven Double room (full double bed)

Seventy-Seven Twin room (twin beds)

The Mark Accessible Double room (full double bed)

Courtyard Double Junior Suite (full double bed)

Seventy-Seven Double Junior Suite (full double bed)

Madison Double Suite (full double bed)

2 Bedrooms Premier Suite

Premier Double Suite (full double bed)

Garden Double Suite (full double bed)

2 Bedrooms The Signature Suite

3 Bedrooms The Signature Suite

4 Bedrooms The Signature Suite

2 Bedrooms The Mark Suite

Manhattan Double Suite (full double bed)

Madison Penthouse

The Mark Penthouse

The Central Park Penthouse

Park Double Studio (full double bed)

Location

An Upper East Side base for museums, park walks and Madison Avenue shopping.

  • The block: The entrance is on East 77th Street just east of Madison Avenue, with boutiques along the avenue and the Carlyle across 77th Street. Head west and cross Fifth Avenue at the signals for Central Park, 3 minutes on foot; the Metropolitan Museum of Art is 7 minutes away.
  • Getting around: Use the 6 train at 77th Street and Lexington Avenue for east-side journeys, or taxis for door-to-door trips. Times Square is 21 minutes by transit or 14 by taxi; repeated theater trips make Midtown more practical. For the airport, taxis or concierge-arranged cars avoid handling luggage on connecting trains.
  • After dark: This is a residential shopping district, not a late-night entertainment strip, though the hotel’s bar supplies its own scene. Quiet surroundings do not guarantee silence: street-facing rooms receive reports of traffic and service-vehicle noise.

Location and comparisons: Reviewed Oct 27, 2026. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · hospitalitynet.org · ny1.com.

Best areas in New York for families

  • Central Park South & Columbus Circle: 7.8/10 for families. Immediate park access makes family outings straightforward, though traffic means park frontage does not guarantee silence.
  • Lower Manhattan: 7.7/10 for families. Waterfront walks, downtown sights and quieter evenings suit families happy taking trains to Midtown.
  • Midtown East & Grand Central: 7.4/10 for families. Landmark walks and useful trains make mixed family itineraries manageable without sleeping amid Times Square crowds.
  • Chelsea & Meatpacking District: 7.1/10 for families. The High Line and art outings provide daytime options; favor residential Chelsea over Meatpacking’s late-night blocks.
  • Downtown Brooklyn & DUMBO: 7.0/10 for families. Waterfront outings and family parks appeal, but distinguish convenient Downtown stations from DUMBO’s bridge-view streets.
  • Times Square & Theater District: 7.0/10 for families.
  • Hell's Kitchen & Hudson Yards: 6.8/10 for families.
  • Herald Square & Penn Station: 6.7/10 for families.
  • SoHo & Greenwich Village: 6.5/10 for families.
  • Williamsburg, Brooklyn: 6.0/10 for families.
  • Long Island City: 6.0/10 for families.
  • Lower East Side & East Village: 5.8/10 for families. Where to stay in New York for families

Hotels around The Mark

  • The Sherry Netherland (Fifth Avenue at Central Park’s southeast corner). Sherry-Netherland wins when: Old-school, apartment-like accommodation with individually decorated rooms and personal service. Keep The Mark when: Keep The Mark for Jacques Grange’s more contemporary design, its dining venues and a stay centered farther uptown.
  • The Plaza Hotel (Fifth Avenue and Central Park South). Plaza wins when: Traditional grandeur, generously sized rooms and a special-occasion stay beside Central Park. Keep The Mark when: Keep The Mark for contemporary interiors and an Upper East Side routine built around museums and Madison Avenue.

Alternatives for the same trip

  • The Peninsula New York (Midtown East & Grand Central). Peninsula wins when: A Fifth Avenue Midtown base with an indoor pool, established spa and interiors comprehensively refurbished in 2024. Keep The Mark when: The Mark wins for closer access to the Met, Madison Avenue’s uptown boutiques and a more distinctive design-led setting.

Getting around from The Mark

Travel times from Google's hotel listing; walking unless noted.

  • The High Line: 19 min by taxi.
  • Penn Station: 23 min by taxi.
  • LaGuardia Airport: 28 min by taxi.
  • Newark Liberty International Airport: 40 min by taxi.
  • John F. Kennedy International Airport: 43 min by taxi.
  • The Metropolitan Museum of Art: 7 min.
  • Central Park: 3 min.
  • Solomon R. Guggenheim Museum: 16 min.
  • The Museum of Modern Art: 19 min by transit.
  • American Museum of Natural History: 18 min.
  • The Plaza: 14 min by transit.
  • Times Square: 21 min by transit.
  • Empire State Building: 22 min by transit.
  • Grand Central Terminal: 16 min by transit.
  • Rockefeller Center: 20 min by transit.
  • Top of The Rock: 23 min by transit.
  • The New York Public Library for the Performing Arts, Dorothy and Lewis B. Cullman Center: 24 min by transit.

What guests say

  • Ratings: 4.5/5 (917 reviews).
  • Praised: Atmosphere (98% positive); Location (93% positive); Service (81% positive).
  • Complaints: Food and drink (26% negative); Bar or lounge (25% negative); Service (19% negative). The 917-review aggregate is 4.5/5, with 689 five-star ratings. Service and atmosphere stand out; absent a complete newest-review sample, no recent trend is established.

Good to know

  • Check-in / checkout: Check-in starts at 3 PM; checkout is at 12 PM.
  • Spa opening: The first dedicated spa, with Augustinus Bader, is announced for November 2026; an exact opening day has not been published.
  • Plaza alternative closure: The Plaza’s last service day is scheduled for January 19, 2027, with restoration beginning January 20, 2027. The announced closure lasts at least 4 years.

Facts checked Oct 28, 2026. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · hospitalitynet.org · ny1.com · Guest reviews and travel times · Hotel supplier catalog.

Rooms, amenities and policies

  • Rooms: Published standard-room sizes run from 400 to 500 square feet, with courtyard and street-facing categories. The hotel’s October 2026 announcement says guest rooms and suites have been restored while retaining Jacques Grange’s design.
  • Cleanliness: A strong overall signal: Expedia scores cleanliness 9.8/10, while Tripadvisor scores it 4.8/5. Individual complaints do not establish a widespread housekeeping problem.
  • Service: Personal recognition and helpful staff are repeated strengths. The service evidence is 81% positive across 155 mentions, but restaurant service attracts criticism on both Tripadvisor and Expedia.
  • Amenities: Jean-Georges restaurant, The Mark Bar, Caviar Kaspia, a Frédéric Fekkai salon, a 24-hour fitness center and in-room massages. The penthouse’s private gym and cold plunge are not shared guest facilities.
  • Fees and surprises: Breakfast and valet parking are additional expenses. The official website establishes 24-hour valet availability but does not publish its charge on the page reviewed.
  • Hotel policies: Extra bed: $200 per guest per night; Deposit: $100 per room per night; Pets: $250 per guest per stay

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