Axel's take: 8.7/10
A strong Mataram base with welcoming staff, comfortable rooms and unreliable Wi-Fi. A full-service 4-star city hotel in Mataram, scored for what it is.
Lombok Astoria is a full-service 4-star city hotel that looks like a strong pick for Mataram business trips and short leisure stays. Tripadvisor, Booking.com and Expedia guests repeatedly praise clean, spacious rooms, helpful staff and a varied breakfast, particularly the Indonesian dishes. The outdoor pool, gym and spa give it more appeal than a purely practical overnight stop, while higher-floor views are another recurring plus.
The clearest weakness is connectivity: Booking.com's low Wi-Fi score and recent Traveloka complaints make it a risky choice for work that depends on reliable internet. This is also a city base, not a beach resort; expect to arrange transport for coastal outings. We'd choose it for comfort and service, but skip it for a beach-first holiday or internet-dependent remote work.
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Best for: business travelers with backup connectivity; families visiting Mataram; short city stays
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Watch out for: unreliable Wi-Fi; transport needed for beach outings; breakfast inclusion varies by booking
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Location: On a main road in Mataram's Rembiga area; better for city visits than beach holidays.
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Rooms: Guests commonly praise spacious, comfortable rooms and views from higher floors.
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Cleanliness: Strong cleanliness ratings on Booking.com and Expedia, backed by repeated guest praise.
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Service: Friendly, helpful staff are a consistent strength across several review sites.
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Amenities: Outdoor pool, gym, spa and restaurant; breakfast draws praise for its Indonesian selection.
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Fees and surprises: Parking, pool and gym access are complimentary; breakfast is included only with selected bookings.
Axel's opinion of Lombok Astoria Hotel, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Booking.com · Expedia · traveloka.com. Reviewed Oct 10, 2026.