Axel’s take
Impressive rooms and river views, but service isn't consistently five-star.
Read Axel’s full review
Axel’s rating: 8.3/10 · a modern five-star luxury hotel overlooking the Chicago River
The St. Regis Chicago is a modern five-star hotel whose spacious rooms, river-and-lake views and extensive wellness facilities make a strong case for a splurge. Expedia guests give cleanliness and condition particularly high marks, while Tripadvisor guests repeatedly praise room comfort. With Miru and Tre Dita downstairs, it's a strong pick for travelers who want dining and downtime built into their city break.
The reservation is service consistency, not the building. Many guests describe thoughtful hospitality, but recent Tripadvisor reviews repeatedly report delayed room readiness, missed housekeeping and unreliable suite-butler follow-through. Those are meaningful shortcomings at this level. We'd choose it for the rooms, views and facilities; we'd look elsewhere if seamless, anticipatory service is the main reason you're paying for luxury. Valet parking and breakfast add to the bill.
- Rooms
- Spacious, contemporary and comfortable; choose the view category carefully.
- Cleanliness
- Strong overall ratings, although several recent guests report missed housekeeping.
- Service
- Warm individual staff earn praise, but arrival and butler-service execution vary.
- Amenities
- Indoor pool, substantial gym, spa, Japanese Miru and Tuscan Tre Dita.
- Fees and surprises
- Valet and pet fees apply; the hotel advertises butler service with premier suites.
Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Tripadvisor · Expedia · Reddit. Reviewed Oct 23, 2026.
The location
401 East Upper Wacker Drive, Chicago
Quiet eastern end of Wacker Drive, near the Riverwalk and Millennium Park.
Amenities and check-in
Indoor pool, substantial gym, spa, Japanese Miru and Tuscan Tre Dita.
Check-in
after 4:00 PM
Check-out
before 12:00 PM
- Swimming pool
- Babysitting and childcare
- Breakfast
- Restaurant
- Bar
- Fitness facilities
Additional hotel policies
- Hotel policies: Deposit: $200 per room per night; Pet deposit: $150 per room per stay; Pets: $150 per room per stay
AI-readable version · facts, comparisons and links
The St. Regis Chicago: from $1,230 for Nov 21–22, 2026, 2 adults (1 night)
From $1,230 total for Nov 21–22, 2026, 2 adults at The St. Regis Chicago on Axel (1 night), checked Nov 8, 2026.
The St. Regis Chicago is a modern five-star luxury hotel overlooking the Chicago River in Chicago, United States.
Address: 401 East Upper Wacker Drive, Chicago. Property ID: 1294485. Canonical property page: https://helloaxel.com/en/hotels/chicago/the-st-regis-chicago-1294485
Source: https://helloaxel.com/en/hotels/chicago/the-st-regis-chicago-1294485/2026-11-21/2-adults
Axel vs Expedia and Booking.com
Same hotel, same dates, 2 adults, 1 room, USD stay totals. Axel's total is this page's price for those dates; the other total is what that site listed for the same stay on the day shown.
| Stay | Axel total | Expedia or Booking.com | Difference | Seen | Links |
|---|---|---|---|---|---|
| Dec 4 to Dec 6, 2026 · 2 nights | $2,117 | $2,494 on Expedia | $377 less (15%) | Nov 2 | Select · Share this stay · Check guest price |
| Jan 1 to Jan 3, 2027 · 2 nights | $1,444 | $1,927 on Booking.com | $483 less (25%) | Nov 2 | Select · Share this stay · Check guest price |
| Dec 22 to Dec 24, 2026 · 2 nights | $1,467 | $1,649 on Booking.com | $182 less (11%) | Nov 5 | Select · Share this stay · Check guest price |
| Dec 15 to Dec 17, 2026 · 2 nights | $1,460 | $1,499 on Booking.com | $39 less (3%) | Nov 2 | Select · Share this stay · Check guest price |
Prices change daily; the Select link opens The St. Regis Chicago with those dates and guests and shows the current rooms.
Axel private rates — common stay lengths
Based on recent rates. Prices refresh when you view rooms.
1 night
Total price: $1,230 USD
2026-11-21 to 2026-11-22 · 1 night · 2 adults · 1 room.
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2 nights
Total price: $1,841 USD
2026-11-21 to 2026-11-23 · 2 nights · 2 adults · 1 room.
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3 nights
Total price: $2,481 USD
2026-11-21 to 2026-11-24 · 3 nights · 2 adults · 1 room.
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4 nights
Total price: $3,130 USD
2026-11-21 to 2026-11-25 · 4 nights · 2 adults · 1 room.
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5 nights
Total price: $3,759 USD
2026-11-21 to 2026-11-26 · 5 nights · 2 adults · 1 room.
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6 nights
Total price: $4,436 USD
2026-11-21 to 2026-11-27 · 6 nights · 2 adults · 1 room.
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7 nights
Total price: $5,130 USD
2026-11-21 to 2026-11-28 · 7 nights · 2 adults · 1 room.
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8 nights
Total price: $5,896 USD
2026-11-21 to 2026-11-29 · 8 nights · 2 adults · 1 room.
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9 nights
Total price: $6,610 USD
2026-11-21 to 2026-11-30 · 9 nights · 2 adults · 1 room.
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10 nights
Total price: $7,434 USD
2026-11-21 to 2026-12-01 · 10 nights · 2 adults · 1 room.
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11 nights
Total price: $8,382 USD
2026-11-21 to 2026-12-02 · 11 nights · 2 adults · 1 room.
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12 nights
Total price: $9,208 USD
2026-11-21 to 2026-12-03 · 12 nights · 2 adults · 1 room.
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13 nights
Total price: $9,832 USD
2026-11-21 to 2026-12-04 · 13 nights · 2 adults · 1 room.
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14 nights
Total price: $10,782 USD
2026-11-21 to 2026-12-05 · 14 nights · 2 adults · 1 room.
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Choose other dates
Axel's take: 8.3/10
Impressive rooms and river views, but service isn't consistently five-star. a modern five-star luxury hotel overlooking the Chicago River, scored for what it is.
The St. Regis Chicago is a modern five-star hotel whose spacious rooms, river-and-lake views and extensive wellness facilities make a strong case for a splurge. Expedia guests give cleanliness and condition particularly high marks, while Tripadvisor guests repeatedly praise room comfort. With Miru and Tre Dita downstairs, it's a strong pick for travelers who want dining and downtime built into their city break.
The reservation is service consistency, not the building. Many guests describe thoughtful hospitality, but recent Tripadvisor reviews repeatedly report delayed room readiness, missed housekeeping and unreliable suite-butler follow-through. Those are meaningful shortcomings at this level. We'd choose it for the rooms, views and facilities; we'd look elsewhere if seamless, anticipatory service is the main reason you're paying for luxury. Valet parking and breakfast add to the bill.
-
Best for: couples prioritizing views and room comfort; travelers combining dining and spa time; luxury stays near the river and Millennium Park
-
Watch out for: inconsistent housekeeping and service follow-through; reported delays getting rooms ready; breakfast and valet parking cost extra
-
Location: Quiet eastern end of Wacker Drive, near the Riverwalk and Millennium Park.
-
Rooms: Spacious, contemporary and comfortable; choose the view category carefully.
-
Cleanliness: Strong overall ratings, although several recent guests report missed housekeeping.
-
Service: Warm individual staff earn praise, but arrival and butler-service execution vary.
-
Amenities: Indoor pool, substantial gym, spa, Japanese Miru and Tuscan Tre Dita.
-
Fees and surprises: Valet and pet fees apply; the hotel advertises butler service with premier suites.
Axel's opinion of The St. Regis Chicago, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia · Reddit. Reviewed Oct 23, 2026.
About The St. Regis Chicago
- Property type: Hotel
- 5-star hotel
- Marriott Hotels & Resorts
- 401 East Upper Wacker Drive, Chicago
- Hotel policies: Deposit: $200 per room per night; Pet deposit: $150 per room per stay; Pets: $150 per room per stay
- Amenities: Swimming pool, Babysitting and childcare, Breakfast, Restaurant, Bar, Fitness facilities, Steam room, Sauna, Spa (extra charge), Parking, Pets allowed, Laundry (extra charge), Dry-cleaning (extra charge), Wheelchair Accessible, Wheelchair access to restaurant, Free Wi-Fi
- Check-in from: 16:00
- Check-out by: 12:00
- City page: Hotels in Chicago
- Chain: Marriott. Axel's Marriott rating: 6.0/10
Room types
Room types and selected features reported for this hotel. Check your dates for availability.
Source: ETG room descriptions.
Standard room
Standard room with river view
Standard room with water view
Standard room with view
1 Bedroom Standard room
- Bedrooms: 1
Standard Quadruple room
Standard Double room (full double bed)
- Beds: full double bed
Standard Double room with river view (full double bed)
- Beds: full double bed
Standard Double room with view (full double bed)
- Beds: full double bed
1 Bedroom Standard Double room (full double bed)
- Beds: full double bed
- Bedrooms: 1
Standard room (sofa)
- Beds: sofa
1 Bedroom Standard room (sofa)
- Beds: sofa
- Bedrooms: 1
Superior room
Superior room with city view
- Superior room with city view — room photo 1
- Superior room with city view — room photo 2
- Superior room with city view — room photo 3
Superior room with park view
- Superior room with park view — room photo 1
- Superior room with park view — room photo 2
- Superior room with park view — room photo 3
Superior room with water view
- Superior room with water view — room photo 1
- Superior room with water view — room photo 2
- Superior room with water view — room photo 3
Superior room with view
- Superior room with view — room photo 1
- Superior room with view — room photo 2
- Superior room with view — room photo 3
Superior Single room
- Superior Single room — room photo 1
- Superior Single room — room photo 2
- Superior Single room — room photo 3
Superior Single room with view
- Superior Single room with view — room photo 1
- Superior Single room with view — room photo 2
- Superior Single room with view — room photo 3
Superior Quadruple room
- Superior Quadruple room — room photo 1
- Superior Quadruple room — room photo 2
- Superior Quadruple room — room photo 3
Superior Quadruple room with city view
- Superior Quadruple room with city view — room photo 1
- Superior Quadruple room with city view — room photo 2
- Superior Quadruple room with city view — room photo 3
Superior Quadruple room with view
- Superior Quadruple room with view — room photo 1
- Superior Quadruple room with view — room photo 2
- Superior Quadruple room with view — room photo 3
Superior Double room (full double bed)
- Beds: full double bed
- Superior Double room (full double bed) — room photo 1
- Superior Double room (full double bed) — room photo 2
- Superior Double room (full double bed) — room photo 3
Superior Double room with city view (full double bed)
- Beds: full double bed
- Superior Double room with city view (full double bed) — room photo 1
- Superior Double room with city view (full double bed) — room photo 2
- Superior Double room with city view (full double bed) — room photo 3
Superior Double room with garden view (full double bed)
- Beds: full double bed
- Superior Double room with garden view (full double bed) — room photo 1
- Superior Double room with garden view (full double bed) — room photo 2
- Superior Double room with garden view (full double bed) — room photo 3
Superior Double room with park view (full double bed)
- Beds: full double bed
- Superior Double room with park view (full double bed) — room photo 1
- Superior Double room with park view (full double bed) — room photo 2
- Superior Double room with park view (full double bed) — room photo 3
Superior Double room with view (full double bed)
- Beds: full double bed
- Superior Double room with view (full double bed) — room photo 1
- Superior Double room with view (full double bed) — room photo 2
- Superior Double room with view (full double bed) — room photo 3
Superior Quadruple room
- Beds: Multiple beds (configuration not supplied)
- Superior Quadruple room — room photo 1
- Superior Quadruple room — room photo 2
- Superior Quadruple room — room photo 3
Superior Quadruple room with city view
- Beds: Multiple beds (configuration not supplied)
- Superior Quadruple room with city view — room photo 1
- Superior Quadruple room with city view — room photo 2
- Superior Quadruple room with city view — room photo 3
Superior Quadruple room with garden view
- Beds: Multiple beds (configuration not supplied)
- Superior Quadruple room with garden view — room photo 1
- Superior Quadruple room with garden view — room photo 2
- Superior Quadruple room with garden view — room photo 3
Superior Quadruple room with park view
- Beds: Multiple beds (configuration not supplied)
- Superior Quadruple room with park view — room photo 1
- Superior Quadruple room with park view — room photo 2
- Superior Quadruple room with park view — room photo 3
Superior Quadruple room with view
- Beds: Multiple beds (configuration not supplied)
- Superior Quadruple room with view — room photo 1
- Superior Quadruple room with view — room photo 2
- Superior Quadruple room with view — room photo 3
Deluxe room
Deluxe room with river view
- Deluxe room with river view — room photo 1
- Deluxe room with river view — room photo 2
- Deluxe room with river view — room photo 3
Deluxe room with water view
- Deluxe room with water view — room photo 1
- Deluxe room with water view — room photo 2
- Deluxe room with water view — room photo 3
Deluxe room with view
- Deluxe room with view — room photo 1
- Deluxe room with view — room photo 2
- Deluxe room with view — room photo 3
Deluxe Single room with water view
- Deluxe Single room with water view — room photo 1
- Deluxe Single room with water view — room photo 2
- Deluxe Single room with water view — room photo 3
Deluxe Quadruple room
- Deluxe Quadruple room — room photo 1
- Deluxe Quadruple room — room photo 2
- Deluxe Quadruple room — room photo 3
Deluxe Quadruple room with river view
- Deluxe Quadruple room with river view — room photo 1
- Deluxe Quadruple room with river view — room photo 2
- Deluxe Quadruple room with river view — room photo 3
Deluxe Quadruple room with water view
- Deluxe Quadruple room with water view — room photo 1
- Deluxe Quadruple room with water view — room photo 2
- Deluxe Quadruple room with water view — room photo 3
Deluxe Quadruple room with view
- Deluxe Quadruple room with view — room photo 1
- Deluxe Quadruple room with view — room photo 2
- Deluxe Quadruple room with view — room photo 3
Deluxe Double room (full double bed)
- Beds: full double bed
- Deluxe Double room (full double bed) — room photo 1
- Deluxe Double room (full double bed) — room photo 2
- Deluxe Double room (full double bed) — room photo 3
Deluxe Double room with river view (full double bed)
- Beds: full double bed
- Deluxe Double room with river view (full double bed) — room photo 1
- Deluxe Double room with river view (full double bed) — room photo 2
- Deluxe Double room with river view (full double bed) — room photo 3
Deluxe Double room with water view (full double bed)
- Beds: full double bed
- Deluxe Double room with water view (full double bed) — room photo 1
- Deluxe Double room with water view (full double bed) — room photo 2
- Deluxe Double room with water view (full double bed) — room photo 3
Deluxe Double room with view (full double bed)
- Beds: full double bed
- Deluxe Double room with view (full double bed) — room photo 1
- Deluxe Double room with view (full double bed) — room photo 2
- Deluxe Double room with view (full double bed) — room photo 3
Deluxe Quadruple room with river view
- Beds: Multiple beds (configuration not supplied)
- Deluxe Quadruple room with river view — room photo 1
- Deluxe Quadruple room with river view — room photo 2
- Deluxe Quadruple room with river view — room photo 3
Grand room
Grand room with river view
- Grand room with river view — room photo 1
- Grand room with river view — room photo 2
- Grand room with river view — room photo 3
Grand room with view
- Grand room with view — room photo 1
- Grand room with view — room photo 2
- Grand room with view — room photo 3
Grand Double room (full double bed)
- Beds: full double bed
- Grand Double room (full double bed) — room photo 1
- Grand Double room (full double bed) — room photo 2
- Grand Double room (full double bed) — room photo 3
Grand Double room with river view (full double bed)
- Beds: full double bed
- Grand Double room with river view (full double bed) — room photo 1
- Grand Double room with river view (full double bed) — room photo 2
- Grand Double room with river view (full double bed) — room photo 3
Suite
Suite with city view
- Suite with city view — room photo 1
- Suite with city view — room photo 2
- Suite with city view — room photo 3
Suite with lake view
- Suite with lake view — room photo 1
- Suite with lake view — room photo 2
- Suite with lake view — room photo 3
Suite with park view
- Suite with park view — room photo 1
- Suite with park view — room photo 2
- Suite with park view — room photo 3
Suite with water view
- Suite with water view — room photo 1
- Suite with water view — room photo 2
- Suite with water view — room photo 3
Suite with view
1 Bedroom Suite
- Bedrooms: 1
- 1 Bedroom Suite — room photo 1
- 1 Bedroom Suite — room photo 2
- 1 Bedroom Suite — room photo 3
1 Bedroom Suite with water view
- Bedrooms: 1
- 1 Bedroom Suite with water view — room photo 1
1 Bedroom Suite with view
- Bedrooms: 1
- 1 Bedroom Suite with view — room photo 1
- 1 Bedroom Suite with view — room photo 2
- 1 Bedroom Suite with view — room photo 3
2 Bedrooms Suite
- Bedrooms: 2
- 2 Bedrooms Suite — room photo 1
- 2 Bedrooms Suite — room photo 2
- 2 Bedrooms Suite — room photo 3
Single Suite
Double Suite (full double bed)
- Beds: full double bed
- Double Suite (full double bed) — room photo 1
- Double Suite (full double bed) — room photo 2
- Double Suite (full double bed) — room photo 3
Double Suite with city view (full double bed)
- Beds: full double bed
- Double Suite with city view (full double bed) — room photo 1
- Double Suite with city view (full double bed) — room photo 2
- Double Suite with city view (full double bed) — room photo 3
1 Bedroom Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 1
- 1 Bedroom Double Suite (full double bed) — room photo 1
- 1 Bedroom Double Suite (full double bed) — room photo 2
- 1 Bedroom Double Suite (full double bed) — room photo 3
1 Bedroom Double Suite with city view (full double bed)
- Beds: full double bed
- Bedrooms: 1
- 1 Bedroom Double Suite with city view (full double bed) — room photo 1
- 1 Bedroom Double Suite with city view (full double bed) — room photo 2
1 Bedroom Double Suite with water view (full double bed)
- Beds: full double bed
- Bedrooms: 1
- 1 Bedroom Double Suite with water view (full double bed) — room photo 1
- 1 Bedroom Double Suite with water view (full double bed) — room photo 2
- 1 Bedroom Double Suite with water view (full double bed) — room photo 3
2 Bedrooms Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 2
- 2 Bedrooms Double Suite (full double bed) — room photo 1
- 2 Bedrooms Double Suite (full double bed) — room photo 2
- 2 Bedrooms Double Suite (full double bed) — room photo 3
Quadruple Suite
- Beds: Multiple beds (configuration not supplied)
- Quadruple Suite — room photo 1
- Quadruple Suite — room photo 2
- Quadruple Suite — room photo 3
2 Bedrooms Quadruple Suite
- Beds: Multiple beds (configuration not supplied)
- Bedrooms: 2
- 2 Bedrooms Quadruple Suite — room photo 1
- 2 Bedrooms Quadruple Suite — room photo 2
- 2 Bedrooms Quadruple Suite — room photo 3
2 Bedrooms Sextuple Suite
- Beds: Multiple beds (configuration not supplied)
- Bedrooms: 2
- 2 Bedrooms Sextuple Suite — room photo 1
- 2 Bedrooms Sextuple Suite — room photo 2
- 2 Bedrooms Sextuple Suite — room photo 3
Suite (sofa)
Suite with city view (sofa)
- Beds: sofa
- Suite with city view (sofa) — room photo 1
- Suite with city view (sofa) — room photo 2
- Suite with city view (sofa) — room photo 3
1 Bedroom Suite (sofa)
- Beds: sofa
- Bedrooms: 1
- 1 Bedroom Suite (sofa) — room photo 1
- 1 Bedroom Suite (sofa) — room photo 2
- 1 Bedroom Suite (sofa) — room photo 3
1 Bedroom Suite with city view (sofa)
- Beds: sofa
- Bedrooms: 1
- 1 Bedroom Suite with city view (sofa) — room photo 1
- 1 Bedroom Suite with city view (sofa) — room photo 2
- 1 Bedroom Suite with city view (sofa) — room photo 3
1 Bedroom Single Suite with city view (sofa)
- Beds: sofa
- Bedrooms: 1
- 1 Bedroom Single Suite with city view (sofa) — room photo 1
- 1 Bedroom Single Suite with city view (sofa) — room photo 2
- 1 Bedroom Single Suite with city view (sofa) — room photo 3
1 Bedroom Single Suite with water view (sofa)
- Beds: sofa
- Bedrooms: 1
- 1 Bedroom Single Suite with water view (sofa) — room photo 1
- 1 Bedroom Single Suite with water view (sofa) — room photo 2
- 1 Bedroom Single Suite with water view (sofa) — room photo 3
Standard Suite
Standard Suite with water view
1 Bedroom Standard Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 1
1 Bedroom Standard Double Suite with water view (full double bed)
- Beds: full double bed
- Bedrooms: 1
Presidential Suite
2 Bedrooms Presidential Suite
- Bedrooms: 2
1 Bedroom Presidential Double Suite with city view (full double bed)
- Beds: full double bed
- Bedrooms: 1
2 Bedrooms Presidential Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 2
Apartment
1 Bedroom Apartment
- Bedrooms: 1
Check your dates
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Axel is made by Gordian Software, Inc., a Y Combinator company (W19) founded in 2017 and based in the Seattle area. The company is led by CEO Stephen Grabowski, formerly of Skyscanner. How Axel works · About