Hotel Carlton

Hotel Carlton — Bilbao, Spain and Canary Islands

Hotel Carlton is a historic 5-star city hotel on Bilbao’s Plaza Moyúa in Bilbao, Spain and Canary Islands.

Address: Plaza Federico Moyua, 2, Bilbao. Property ID: 1983676.

Source: https://helloaxel.com/en/hotels/bilbao/hotel-carlton-1983676

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Axel's take: 8.5/10

A strong central choice for classic grandeur, spacious rooms and comfortable city exploring. a historic 5-star city hotel on Bilbao’s Plaza Moyúa, scored for what it is.

Hotel Carlton is a historic 5-star on Plaza Moyúa, and we'd pick it for traditional character and an exceptionally convenient base rather than cutting-edge luxury. Booking.com and Tripadvisor guests repeatedly praise the spacious, clean rooms, comfortable beds and generous breakfast. The grand public spaces give it personality, while the nearby metro and walkable sights make a car unnecessary. Staff feedback is mostly warm, with helpful reception service a recurring strength.

The trade-off is that five-star polish isn't uniform: some guests find the decor tired, and recent reviews mention noise from the street or neighboring rooms. Breakfast can feel expensive when not included, and paid parking needs advance planning. It's a strong fit for travelers who appreciate established grand hotels; we'd look elsewhere for consistently contemporary interiors or reliably quiet rooms.

• Best for: couples who enjoy historic hotels; first-time Bilbao sightseeing; city breaks without a car

• Watch out for: some street and neighboring-room noise; uneven room decor and finish; breakfast extras and parking arrangements

• Location: Prime Plaza Moyúa setting, close to the metro and within walking distance of major sights.

• Rooms: Spacious and comfortable overall; decor varies, with some guests reporting tired details and noise.

• Cleanliness: A consistent strength across guest feedback, including strong Booking.com cleanliness ratings.

• Service: Usually helpful and professional, though occasional experiences fall short of five-star expectations.

• Amenities: Basque restaurant, bar, gym and widely praised buffet breakfast.

• Fees and surprises: Parking costs extra and should be arranged ahead; check breakfast inclusion and driving access in the low-emission zone.

Axel's opinion of Hotel Carlton, from the hotel's website and recent guest reviews. Sources: Hotel website · Booking.com · Tripadvisor · travel.dyme.earth. Reviewed Oct 27, 2026.

About Hotel Carlton

• Property type: Hotel
• 5-star hotel
• Aranzazu Hoteles
• Plaza Federico Moyua, 2, Bilbao
• Amenities: Breakfast, Restaurant, Bar, Breakfast in the room, Cafe, Fitness facilities, Steam room, Electric car charging, Parking, Parking nearby, Pets allowed, Laundry (extra charge), Dry-cleaning (extra charge), Wheelchair Accessible, Free Wi-Fi, Business center
• Check-in from: 15:00
• Check-out by: 12:00
• City page: Hotels in Bilbao

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