Axel's take: 6.0/10
Village convenience is the draw, but unreliable cooling makes this a cautious choice. A rustic 3-star lodge beside Big Bear Village, scored for what it is.
This rustic 3-star lodge is better treated as a convenient mountain base than a full resort. Its strongest asset is the location: Village restaurants and shops are an easy walk, with the lake nearby. Expedia and Booking.com guests regularly praise the roomy accommodations, and many describe clean rooms and helpful staff. We'd consider it for a short, location-first stay, but the aging property falls short on consistency.
The biggest concern is repeated air-conditioning failure reported across Expedia and Tripadvisor during spring and summer 2026; we couldn't verify that repairs are complete. Tripadvisor guests also reported pool and hot-tub closures, despite those facilities remaining advertised. Dated bathrooms and maintenance complaints recur, while service gets mixed feedback. We'd skip it if reliable temperature control or pool time matters, and confirm facility status, breakfast inclusions and the resort fee before booking.
-
Best for: travelers prioritizing Village walkability; short stays with little hotel downtime
-
Watch out for: repeated 2026 air-conditioning failures; reported pool and hot-tub closures; dated bathrooms and uneven maintenance
-
Location: The standout: walk to Village dining and shopping, with the lake nearby.
-
Rooms: Often spacious, but dated bathrooms and recurring cooling problems weaken comfort.
-
Cleanliness: Many guests praise clean rooms; Booking.com feedback is less consistently positive.
-
Service: Helpful staff earn frequent praise, but problem handling and housekeeping draw mixed feedback.
-
Amenities: Restaurant, gym and seasonal outdoor pool advertised; confirm pool and hot-tub availability.
-
Fees and surprises: IHG references a resort fee; breakfast depends on the package, and pet-fee wording is inconsistent.
Axel's opinion of Holiday Inn Resort The Lodge At Big Bear Lake by IHG, from the hotel's website and recent guest reviews. Sources: Hotel website · Expedia · Booking.com · Tripadvisor. Reviewed Oct 10, 2026.