DoubleTree by Hilton Hotel London ExCel — London, United Kingdom
DoubleTree by Hilton Hotel London ExCel is a practical 4-star Hilton hotel on the Royal Docks waterfront in London, United Kingdom.
Address: Excel, 2 Festoon Way, London. Property ID: 1318987.
Source: https://helloaxel.com/en/hotels/london/doubletree-by-hilton-hotel-london-excel-1318987
Prices and availability
Check availability for prices on your dates.
Axel's take: 8.3/10
A strong ExCeL base with welcoming staff, less suited to central London sightseeing. a practical 4-star Hilton hotel on the Royal Docks waterfront, scored for what it is.
This waterfront 4-star DoubleTree is a strong pick for ExCeL events and London City Airport rather than a classic central London break. Recent Tripadvisor and Expedia guests repeatedly praise welcoming staff, clean rooms and a varied breakfast; Booking.com’s overall ratings support that broadly positive picture. We'd choose it for dependable comfort and event convenience, with dock views a worthwhile room-category consideration rather than something every room delivers.
The main compromise is geography: nearby DLR connections help, but sightseeing means travelling rather than stepping outside into central London. Rooms are more practical than special, and some guests find the beds too firm. Food and drinks also attract complaints about cost. Parking is charged, and breakfast is not included in every booking. We'd skip it if walk-out sightseeing matters most.
Best for: ExCeL conference and exhibition visitors; London City Airport stopovers; business travelers wanting waterfront surroundings
Watch out for: Travel required for central London sights; Some guests find beds too firm; Paid parking and potentially costly food and drinks
Location: Waterfront Docklands setting, convenient for ExCeL and nearby DLR stations rather than central sightseeing.
Rooms: Practical, generally comfortable rooms; views vary by category, and some guests dislike the firm beds.
Cleanliness: A consistent strength across recent reviews and major booking-site category ratings.
Service: Friendly, welcoming staff are the clearest recurring positive across sources.
Amenities: Restaurant, bar, fitness center, free Wi-Fi and EV charging; Hilton confirms no airport shuttle.
Fees and surprises: Parking costs extra; check breakfast inclusion and allow for food and drink charges.
Axel's opinion of DoubleTree by Hilton Hotel London ExCel, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · Trip.com. Reviewed Oct 27, 2026.
About DoubleTree by Hilton Hotel London ExCel
- Property type: Hotel
- 4-star hotel
- DoubleTree
- Excel, 2 Festoon Way, London
- Hotel policies: Parking (on site): £15 per car per night; Deposit: £50 per room per stay; Pets: £35 per room per stay; Early check-in or late check-out: £10
- Amenities: Breakfast, Restaurant, Bar, Breakfast in the room, Fitness facilities, Electric car charging, Airport transportation, Parking, Parking nearby, Laundry (extra charge), Dry-cleaning (extra charge), Wheelchair Accessible, Free Wi-Fi, Internet (extra charge), Kitchen, Business center
- Check-in from: 15:00
- Check-out by: 12:00
- City page: Hotels in London
Room types
Room types and selected features reported for this hotel. Check your dates for availability.
Source: ETG room descriptions.
Double room (full double bed)
- Beds: full double bed
- Room features: Fridge; Kitchen
- Double room (full double bed) — room photo 1
- Double room (full double bed) — room photo 2
- Double room (full double bed) — room photo 3
Twin room (twin beds)
- Beds: twin beds
- Twin room (twin beds) — room photo 1
- Twin room (twin beds) — room photo 2
- Twin room (twin beds) — room photo 3
Deluxe Double room (full double bed)
- Beds: full double bed
- Room features: Fridge
- Deluxe Double room (full double bed) — room photo 1
- Deluxe Double room (full double bed) — room photo 2
- Deluxe Double room (full double bed) — room photo 3
Deluxe Double room with water view (full double bed)
- Beds: full double bed
- Room features: With view
- Deluxe Double room with water view (full double bed) — room photo 1
- Deluxe Double room with water view (full double bed) — room photo 2
- Deluxe Double room with water view (full double bed) — room photo 3
Deluxe Double room with balcony (full double bed)
- Beds: full double bed
- Room features: Balcony; Fridge
- Deluxe Double room with balcony (full double bed) — room photo 1
- Deluxe Double room with balcony (full double bed) — room photo 2
- Deluxe Double room with balcony (full double bed) — room photo 3
Deluxe Double room with balcony and with water view (full double bed)
- Beds: full double bed
- Room features: Balcony; With view
- Deluxe Double room with balcony and with water view (full double bed) — room photo 1
- Deluxe Double room with balcony and with water view (full double bed) — room photo 2
- Deluxe Double room with balcony and with water view (full double bed) — room photo 3
Deluxe Twin room (twin beds)
- Beds: twin beds
- Deluxe Twin room (twin beds) — room photo 1
- Deluxe Twin room (twin beds) — room photo 2
- Deluxe Twin room (twin beds) — room photo 3
Deluxe Twin room with view (twin beds)
- Beds: twin beds
- Room features: With view
- Deluxe Twin room with view (twin beds) — room photo 1
- Deluxe Twin room with view (twin beds) — room photo 2
- Deluxe Twin room with view (twin beds) — room photo 3
1 Bedroom Double Suite with city view (full double bed)
- Beds: full double bed
- Bedrooms: 1
- Room features: Fridge; With view
- 1 Bedroom Double Suite with city view (full double bed) — room photo 1
- 1 Bedroom Double Suite with city view (full double bed) — room photo 2
- 1 Bedroom Double Suite with city view (full double bed) — room photo 3
1 Bedroom Double Suite with balcony and with city view (full double bed)
- Beds: full double bed
- Bedrooms: 1
- Room features: Balcony; With view
- 1 Bedroom Double Suite with balcony and with city view (full double bed) — room photo 1
- 1 Bedroom Double Suite with balcony and with city view (full double bed) — room photo 2
- 1 Bedroom Double Suite with balcony and with city view (full double bed) — room photo 3
1 Bedroom Deluxe Double Suite with water view (full double bed)
- Beds: full double bed
- Bedrooms: 1
- Room features: With view
- 1 Bedroom Deluxe Double Suite with water view (full double bed) — room photo 1
- 1 Bedroom Deluxe Double Suite with water view (full double bed) — room photo 2
- 1 Bedroom Deluxe Double Suite with water view (full double bed) — room photo 3
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