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L7 West Lake Hanoi By Lotte - L7 Residences rates, Hanoi

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Dates and guestsCurrent priceCustomer link
Nov 10 to Nov 12, 2026 · 2 nights · 1 adultGet current price for this stayOpen hotel details
Nov 21 to Nov 23, 2026 · 2 nights · 1 adultGet current price for this stayOpen hotel details

#5 of 7 hotels in West Lake (Tay Ho) by Axel's take. West Lake (Tay Ho) is #4 of 5 places to stay in Hanoi. The best hotels in West Lake (Tay Ho), ranked · Where to stay in Hanoi

Axel's take: 8.6/10

A strong longer-stay choice for apartment space and mall convenience, not Old Quarter atmosphere. a five-star serviced-apartment property connected to Lotte Mall near West Lake, scored for what it is.

L7 Residences is the five-star serviced-apartment side of Lotte’s West Lake complex, rather than the adjoining hotel’s standard rooms. It’s a strong pick for families and longer stays: recent Trip.com and Expedia-group guests repeatedly praise spacious, clean apartments, helpful staff and easy mall access. Kitchens and in-room laundry make the extra space genuinely useful, while the rooftop pool adds a hotel-style perk.

The trade-off is location: sightseeing in the Old Quarter means rides and traffic, not stepping outside into historic Hanoi. Breakfast also involves walking to the main hotel building. A June 2026 Trip.com guest reported overnight hammering and drilling from the large construction site beside the mall; ask whether work continues and request a room facing away. We’d skip it for a short, sightseeing-heavy visit or if guaranteed quiet is essential.

  • Best for: families wanting apartment space; longer-stay business travelers; travelers prioritizing shopping convenience

  • Watch out for: Old Quarter requires a ride; breakfast in the main hotel building; nearby construction noise reported in June 2026

  • Location: Connected to Lotte Mall near West Lake; less convenient for exploring the Old Quarter on foot.

  • Rooms: Spacious apartments with separate living areas, kitchens and laundry facilities draw consistent praise.

  • Cleanliness: Recent residence-specific reviews repeatedly praise cleanliness; Booking.com’s assessment is more moderate.

  • Service: Helpful, welcoming staff are a recurring positive, though ratings vary between booking platforms.

  • Amenities: Outdoor rooftop pool, fitness facilities and sauna, with shopping and dining in the connected complex.

  • Fees and surprises: Breakfast may cost extra and requires a walk to the hotel building; confirm nearby construction status.

Axel's opinion of L7 West Lake Hanoi By Lotte - L7 Residences, from the hotel's website and recent guest reviews. Sources: Hotel website · prnewswire.com · Trip.com · Booking.com · Travelocity · Expedia. Reviewed Oct 20, 2026.

About L7 West Lake Hanoi By Lotte - L7 Residences

  • 5-star hotel
  • Alley No. 683 Lac Long Quan Street, Hanoi
  • Amenities: ATM, Shopping on site, 24-hour reception, Elevator/lift, Smoking areas, Currency exchange, Newspapers, Garden, Toiletries, Accessibility features, Wheelchair Accessible, Laundry
  • City page: Hotels in Hanoi

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#5 of 7 hotels in West Lake (Tay Ho) by Axel's takeWest Lake (Tay Ho) is #4 of 5 places to stay in Hanoi

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L7 West Lake Hanoi By Lotte - L7 Residences

5-star hotel · Alley No. 683 Lac Long Quan Street, Hanoi

ATM · Shopping on site · 24-hour reception · Elevator/lift · Smoking areas · Currency exchange · Newspapers · Garden · Toiletries · Accessibility features · Wheelchair Accessible · Laundry

Hotels in Hanoi

Axel's take

a five-star serviced-apartment property connected to Lotte Mall near West Lake

8.6/10

A strong longer-stay choice for apartment space and mall convenience, not Old Quarter atmosphere.

L7 Residences is the five-star serviced-apartment side of Lotte’s West Lake complex, rather than the adjoining hotel’s standard rooms. It’s a strong pick for families and longer stays: recent Trip.com and Expedia-group guests repeatedly praise spacious, clean apartments, helpful staff and easy mall access. Kitchens and in-room laundry make the extra space genuinely useful, while the rooftop pool adds a hotel-style perk.

The trade-off is location: sightseeing in the Old Quarter means rides and traffic, not stepping outside into historic Hanoi. Breakfast also involves walking to the main hotel building. A June 2026 Trip.com guest reported overnight hammering and drilling from the large construction site beside the mall; ask whether work continues and request a room facing away. We’d skip it for a short, sightseeing-heavy visit or if guaranteed quiet is essential.

Best for

  • families wanting apartment space
  • longer-stay business travelers
  • travelers prioritizing shopping convenience

Watch out for

  • Old Quarter requires a ride
  • breakfast in the main hotel building
  • nearby construction noise reported in June 2026
Location
Connected to Lotte Mall near West Lake; less convenient for exploring the Old Quarter on foot.
Rooms
Spacious apartments with separate living areas, kitchens and laundry facilities draw consistent praise.
Cleanliness
Recent residence-specific reviews repeatedly praise cleanliness; Booking.com’s assessment is more moderate.
Service
Helpful, welcoming staff are a recurring positive, though ratings vary between booking platforms.
Amenities
Outdoor rooftop pool, fitness facilities and sauna, with shopping and dining in the connected complex.
Fees and surprises
Breakfast may cost extra and requires a walk to the hotel building; confirm nearby construction status.

Axel's opinion, from the hotel's website and recent guest reviews, scored for what the hotel is. Sources: Hotel website · prnewswire.com · Trip.com · Booking.com · Travelocity · Expedia. Reviewed Oct 20, 2026.

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