Banyan Tree Hangzhou
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Banyan Tree Hangzhou 1

Axel’s take

A strong luxury retreat for wetland scenery and space, rather than city sightseeing.

Read Axel’s full review

Axel’s rating: 8.7/10 · a five-star suite-and-villa spa resort in the Xixi wetlands

Banyan Tree Hangzhou is a five-star suite-and-villa resort whose strongest luxury is space and quiet. Traditional Jiangnan buildings sit beside canals, and even entry-level suites span 120 square metres. We'd choose it for a slow-paced break: recent Tripadvisor and Trip.com guests repeatedly praise the peaceful setting, generous accommodation and attentive staff. The spa, indoor pool and wetland boat excursions give you reasons to stay on property.

The trade-off is convenience: this is Xixi, not a walk-out base for West Lake. Some guests find the facilities dated, and breakfast draws both enthusiastic praise and disappointment. Service feedback is predominantly positive, though recent accounts show occasional lapses in arrival assistance and problem handling. Check cancellation conditions carefully. We'd skip it for a sightseeing-heavy first visit or if you expect uniformly polished, contemporary luxury.

Rooms
Suites start at 120 square metres; villas add courtyards or other category-specific features.
Cleanliness
Strong overall ratings and frequent praise outweigh occasional recent housekeeping complaints.
Service
Attentive hosts are a recurring strength, but arrival assistance and problem resolution can slip.
Amenities
Spa, indoor pool, gym and library; guests particularly enjoy the wetland boat excursions.
Fees and surprises
Parking is listed as free; transfers and extra beds cost extra, and cancellation terms vary by booking.

Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Tripadvisor · Trip.com · Expedia · Booking.com. Reviewed Oct 27, 2026.

The location

2 Westbrook Resort, 21 Zijingang Road, Hangzhou

Peaceful Xixi wetland setting; West Lake requires a separate journey.

Amenities and check-in

Spa, indoor pool, gym and library; guests particularly enjoy the wetland boat excursions.

Check-in

after 2:00 PM

Check-out

before 12:00 PM

  • Spa tub
  • Indoor Pool
  • Babysitting and childcare
  • Breakfast
  • Restaurant
  • Bar
Additional hotel policies
  • Hotel policies: Airport shuttle (one way): CN¥600; Extra bed: CN¥400 per guest per night
AI-readable version · facts, comparisons and links

Banyan Tree Hangzhou, Hangzhou: from $451 a night

From $451 a night at Banyan Tree Hangzhou, checked Nov 1, 2026. Nov 8–9, 2026, 2 adults: $451 total. Dec 4–6, 2026, 2 adults: $966 total on Axel; Expedia listed $1,202 for the same stay when seen, checked Nov 1, 2026.

Banyan Tree Hangzhou is a five-star suite-and-villa spa resort in the Xixi wetlands in Hangzhou, China.

Address: 2 Westbrook Resort, 21 Zijingang Road, Hangzhou. Property ID: 1322334.

Source: https://helloaxel.com/en/hotels/hangzhou/banyan-tree-hangzhou-1322334

Axel vs Expedia and Booking.com

Same hotel, same dates, 2 adults, 1 room, USD stay totals. Axel's total is this page's price for those dates; the other total is what that site listed for the same stay on the day shown.

StayAxel totalExpedia or Booking.comDifferenceSeenLinks
Dec 4 to Dec 6, 2026 · 2 nights$966$1,202 on Expedia$236 less (20%)Nov 3Select · Share this stay · Check guest price

Prices change daily; the Select link opens Banyan Tree Hangzhou with those dates and guests and shows the current rooms.

Axel private rates

Based on recent rates. Prices refresh when you view rooms.

Total price: $1,353 USD

2026-11-08 to 2026-11-11 · 3 nights · 2 adults · 1 room.

Select · Share this stay · Check guest price

Choose other dates

Axel private rates by check-in date

USD · 2 adults · 1 room. One-night and two-night totals for each check-in date. Open a date for other lengths and exact checkout dates.

Based on recent rates. Prices refresh when you view rooms.

November 2026

Check-inAxel private rates (USD)
2026-11-07$552 for 1 night · 2 nights $1,003 · up to 14 nights priced
2026-11-08$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-09$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-10$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-11$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-12$451 for 1 night · 2 nights $935 · up to 14 nights priced
2026-11-13$484 for 1 night · 2 nights $1,036 · up to 14 nights priced
2026-11-14$552 for 1 night · 2 nights $1,003 · up to 14 nights priced
2026-11-15$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-16$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-17$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-18$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-19$451 for 1 night · 2 nights $934 · up to 14 nights priced
2026-11-20$483 for 1 night · 2 nights $966 · up to 14 nights priced
2026-11-21$483 for 1 night · 2 nights $934 · up to 14 nights priced
2026-11-22$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-23$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-24$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-25$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-26$451 for 1 night · 2 nights $934 · up to 14 nights priced
2026-11-27$483 for 1 night · 2 nights $967 · up to 14 nights priced
2026-11-28$484 for 1 night · 2 nights $935 · up to 14 nights priced
2026-11-29$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-11-30$451 for 1 night · 2 nights $902 · up to 14 nights priced

December 2026

Check-inAxel private rates (USD)
2026-12-01$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-12-02$451 for 1 night · 2 nights $902 · up to 14 nights priced
2026-12-03$451 for 1 night · 2 nights $934 · up to 14 nights priced
2026-12-04$483 for 1 night · 2 nights $966 · up to 14 nights priced
2026-12-05$483 for 1 night · 2 nights $934 · up to 14 nights priced
2026-12-06$451 for 1 night · 2 nights $902 · up to 14 nights priced

Axel's take: 8.7/10

A strong luxury retreat for wetland scenery and space, rather than city sightseeing. a five-star suite-and-villa spa resort in the Xixi wetlands, scored for what it is.

Banyan Tree Hangzhou is a five-star suite-and-villa resort whose strongest luxury is space and quiet. Traditional Jiangnan buildings sit beside canals, and even entry-level suites span 120 square metres. We'd choose it for a slow-paced break: recent Tripadvisor and Trip.com guests repeatedly praise the peaceful setting, generous accommodation and attentive staff. The spa, indoor pool and wetland boat excursions give you reasons to stay on property.

The trade-off is convenience: this is Xixi, not a walk-out base for West Lake. Some guests find the facilities dated, and breakfast draws both enthusiastic praise and disappointment. Service feedback is predominantly positive, though recent accounts show occasional lapses in arrival assistance and problem handling. Check cancellation conditions carefully. We'd skip it for a sightseeing-heavy first visit or if you expect uniformly polished, contemporary luxury.

  • Best for: couples seeking a quiet retreat; travelers who prioritize spacious suites; families planning a relaxed resort break

  • Watch out for: not a West Lake sightseeing base; some dated facilities and uneven service details; rate-specific cancellation restrictions

  • Location: Peaceful Xixi wetland setting; West Lake requires a separate journey.

  • Rooms: Suites start at 120 square metres; villas add courtyards or other category-specific features.

  • Cleanliness: Strong overall ratings and frequent praise outweigh occasional recent housekeeping complaints.

  • Service: Attentive hosts are a recurring strength, but arrival assistance and problem resolution can slip.

  • Amenities: Spa, indoor pool, gym and library; guests particularly enjoy the wetland boat excursions.

  • Fees and surprises: Parking is listed as free; transfers and extra beds cost extra, and cancellation terms vary by booking.

Axel's opinion of Banyan Tree Hangzhou, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Trip.com · Expedia · Booking.com. Reviewed Oct 27, 2026.

About Banyan Tree Hangzhou

  • Property type: Hotel
  • 5-star hotel
  • Banyan Tree Hotel & Resorts
  • 2 Westbrook Resort, 21 Zijingang Road, Hangzhou
  • Hotel policies: Airport shuttle (one way): CN¥600; Extra bed: CN¥400 per guest per night
  • Amenities: Spa tub, Indoor Pool, Babysitting and childcare, Breakfast, Restaurant, Bar, Breakfast in the room, Cafe, Fitness facilities, Sauna, Spa (extra charge), Electric car charging, Airport transportation, Parking, Parking nearby, Pets Not Allowed, Laundry (extra charge), Dry-cleaning (extra charge), Wheelchair Accessible, Wheelchair access to restaurant, Free Wi-Fi, Internet (extra charge), Business center, Tennis court
  • Check-in from: 14:00
  • Check-out by: 12:00
  • City page: Hotels in Hangzhou

Room types

Room types and selected features reported for this hotel. Check your dates for availability.

Source: ETG room descriptions.

Standard room

Standard room with water view

Standard room with view

Standard room with balcony

Standard Single room

Standard Family room

Standard Double room (full double bed)

Standard Double room with lake view (full double bed)

Standard Quadruple room

Deluxe room

Deluxe room with water view

Deluxe Single room

Premier room

Premier Double room (full double bed)

Premium room

Premium room with water view

Premium room with balcony

Premium Single room

Premium Triple room

Premium Double room (full double bed)

Premium Double room with lake view (full double bed)

Suite

Suite with water view

Suite with balcony

Suite with balcony and with water view

Suite with balcony and with view

Single Suite

2 Bedrooms Family Suite

Double Suite (full double bed)

Double Suite with water view (full double bed)

Double Suite with balcony and with water view (full double bed)

Double Family Suite (full double bed)

Twin Suite (twin beds)

Quadruple Suite

Superior Suite

  • Room features: Balcony

Superior Suite with balcony

  • Room features: Balcony

Deluxe Suite

Deluxe Suite with balcony

Deluxe Single Suite

Deluxe Double Suite with balcony (full double bed)

Premier Suite

Premier Suite with balcony

Premier Double Suite (full double bed)

Premier Twin Suite (twin beds)

Premier Sextuple Suite

Premium Suite

Premium Suite with balcony

  • Room features: Balcony

Premium Single Suite

Premium Double Suite (full double bed)

  • Beds: full double bed

Premium Double Suite with balcony (full double bed)

  • Beds: full double bed
  • Room features: Balcony

Luxury Suite

Villa

Villa with lake view

Villa with sea view

Villa with water view

Villa with view

Villa with balcony

Villa with balcony and with garden view

Villa with balcony and with water view

Villa with balcony and with view

1 Bedroom Villa

2 Bedrooms Villa

2 Bedrooms Villa with lake view

2 Bedrooms Villa with balcony

Single Villa

2 Bedrooms Family Villa

2 Bedrooms Family Villa with lake view

Double Villa with lake view (full double bed)

Double Villa with water view (full double bed)

2 Bedrooms Double Villa (full double bed)

2 Bedrooms Double Family Villa (full double bed)

2 Bedrooms Double Family Villa with lake view (full double bed)

Twin Villa (twin beds)

2 Bedrooms Twin Villa (twin beds)

2 Bedrooms Quadruple Villa with lake view

2 Bedrooms Sextuple Family Villa with lake view

Premier Villa

Premier Villa with water view

Premier Villa with view

Premier Villa with balcony and with water view

Premier Double Villa (full double bed)

Premier Double Villa with lake view (full double bed)

Premier Double Villa with water view (full double bed)

Presidential Villa

3 Bedrooms Presidential Villa

Presidential Sextuple Villa

Premium Villa

Premium Villa with lake view

Premium Villa with sea view

Premium Villa with water view

1 Bedroom Premium Villa

2 Bedrooms Premium Villa with balcony

Premium Double Villa with lake view (full double bed)

Ambassador Villa

Ambassador Quadruple Villa

Luxury Villa

Cottage

Cottage with water view

Cottage with view

Single Cottage

Deluxe Cottage

Deluxe Cottage with water view

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