Axel’s take
Spacious suites and welcoming staff make up for some tired surroundings.
Read Axel’s full review
Axel’s rating: 7.2/10 · a mid-range, all-suite downtown convention hotel
This mid-range, all-suite hotel in downtown Winston-Salem is a practical pick for families and Benton Convention Center visitors, with direct convention-center access. Its strongest assets are space, location and hospitality rather than polished interiors. Recent Tripadvisor and Expedia guests repeatedly praise the helpful staff and made-to-order breakfast, especially the omelet station. The included evening reception adds value, and Hilton confirms an indoor pool and gym.
The catch is uneven upkeep: recent guests still describe dated corridors and maintenance niggles, even while praising clean, comfortable suites. Housekeeping also draws occasional criticism, and downtown noise can reach rooms. Garage parking costs extra, with some guests finding arrival and nighttime access confusing. We'd choose it for room to spread out and convenient downtown access, but skip it if consistently fresh interiors are a priority.
- Rooms
- Spacious suites are a strength; condition and maintenance are less consistent.
- Cleanliness
- Many recent guests report clean rooms, though housekeeping gaps appear in some reviews.
- Service
- Friendly, helpful staff and the breakfast team earn repeated praise across sites.
- Amenities
- Included made-to-order breakfast and evening reception, plus an indoor pool, gym and restaurant.
- Fees and surprises
- Garage parking is extra; pets carry a nonrefundable fee, and no airport shuttle is offered.
Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Expedia · Tripadvisor · Booking.com. Reviewed Oct 27, 2026.
The location
460 N Cherry St, Winston-Salem
Downtown, connected to the Benton Convention Center and walkable to restaurants.
Amenities and check-in
Included made-to-order breakfast and evening reception, plus an indoor pool, gym and restaurant.
Check-in
after 4:00 PM
Check-out
before 11:00 AM
- Spa tub
- Indoor Pool
- Breakfast
- Restaurant
- Bar
- Cafe
Additional hotel policies
- Hotel policies: Deposit: $50 per room per night; Pets: $75 per guest per stay
AI-readable version · facts, comparisons and links
Embassy Suites Hotel Winston-Salem — Winston-Salem, United States
Embassy Suites Hotel Winston-Salem is a mid-range, all-suite downtown convention hotel in Winston-Salem, United States.
Address: 460 N Cherry St, Winston-Salem. Property ID: 1029554.
Source: https://helloaxel.com/en/hotels/winston-salem/embassy-suites-hotel-winston-salem-1029554
Prices and availability
Check availability for prices on your dates.
Axel's take: 7.2/10
Spacious suites and welcoming staff make up for some tired surroundings. a mid-range, all-suite downtown convention hotel, scored for what it is.
This mid-range, all-suite hotel in downtown Winston-Salem is a practical pick for families and Benton Convention Center visitors, with direct convention-center access. Its strongest assets are space, location and hospitality rather than polished interiors. Recent Tripadvisor and Expedia guests repeatedly praise the helpful staff and made-to-order breakfast, especially the omelet station. The included evening reception adds value, and Hilton confirms an indoor pool and gym.
The catch is uneven upkeep: recent guests still describe dated corridors and maintenance niggles, even while praising clean, comfortable suites. Housekeeping also draws occasional criticism, and downtown noise can reach rooms. Garage parking costs extra, with some guests finding arrival and nighttime access confusing. We'd choose it for room to spread out and convenient downtown access, but skip it if consistently fresh interiors are a priority.
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Best for: Benton Convention Center attendees; Families wanting separate living space; Travelers exploring downtown restaurants
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Watch out for: Dated areas and uneven maintenance; Paid garage parking and confusing arrival access; Some downtown noise
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Location: Downtown, connected to the Benton Convention Center and walkable to restaurants.
-
Rooms: Spacious suites are a strength; condition and maintenance are less consistent.
-
Cleanliness: Many recent guests report clean rooms, though housekeeping gaps appear in some reviews.
-
Service: Friendly, helpful staff and the breakfast team earn repeated praise across sites.
-
Amenities: Included made-to-order breakfast and evening reception, plus an indoor pool, gym and restaurant.
-
Fees and surprises: Garage parking is extra; pets carry a nonrefundable fee, and no airport shuttle is offered.
Axel's opinion of Embassy Suites Hotel Winston-Salem, from the hotel's website and recent guest reviews. Sources: Hotel website · Expedia · Tripadvisor · Booking.com. Reviewed Oct 27, 2026.
About Embassy Suites Hotel Winston-Salem
- Property type: Hotel
- 3-star hotel
- Embassy Suites
- 460 N Cherry St, Winston-Salem
- Hotel policies: Deposit: $50 per room per night; Pets: $75 per guest per stay
- Amenities: Spa tub, Indoor Pool, Breakfast, Restaurant, Bar, Cafe, Fitness facilities, Sauna, Spa (extra charge), Parking, Garage, Pets allowed (under 5 kg) (surcharge) (extra charge), Laundry (extra charge), Dry-cleaning (extra charge), Wheelchair Accessible, Wheelchair access to restaurant, Free Wi-Fi, Business center
- Check-in from: 16:00
- Check-out by: 11:00
- City page: Hotels in Winston-Salem
Room types
Room types and selected features reported for this hotel. Check your dates for availability.
Source: ETG room descriptions.
2 room Quadruple Suite
- Bedrooms: 2
- 2 room Quadruple Suite — room photo 1
- 2 room Quadruple Suite — room photo 2
- 2 room Quadruple Suite — room photo 3
2 room Premium Quadruple Suite
- Bedrooms: 2
- 2 room Premium Quadruple Suite — room photo 1
- 2 room Premium Quadruple Suite — room photo 2
- 2 room Premium Quadruple Suite — room photo 3
2 room Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 2
- 2 room Double Suite (full double bed) — room photo 1
- 2 room Double Suite (full double bed) — room photo 2
- 2 room Double Suite (full double bed) — room photo 3
2 room Premium Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 2
- 2 room Premium Double Suite (full double bed) — room photo 1
- 2 room Premium Double Suite (full double bed) — room photo 2
- 2 room Premium Double Suite (full double bed) — room photo 3
2 room Twin Suite (twin beds)
- Beds: twin beds
- Bedrooms: 2
- 2 room Twin Suite (twin beds) — room photo 1
- 2 room Twin Suite (twin beds) — room photo 2
- 2 room Twin Suite (twin beds) — room photo 3
2 room Premium Twin Suite (twin beds)
- Beds: twin beds
- Bedrooms: 2
- 2 room Premium Twin Suite (twin beds) — room photo 1
- 2 room Premium Twin Suite (twin beds) — room photo 2
- 2 room Premium Twin Suite (twin beds) — room photo 3
2 room Executive Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 2
- 2 room Executive Double Suite (full double bed) — room photo 1
- 2 room Executive Double Suite (full double bed) — room photo 2
- 2 room Executive Double Suite (full double bed) — room photo 3
2 room Mobility Access Quadruple Suite
- Bedrooms: 2
- 2 room Mobility Access Quadruple Suite — room photo 1
- 2 room Mobility Access Quadruple Suite — room photo 2
- 2 room Mobility Access Quadruple Suite — room photo 3
1 bdrm Mobility Access Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 1
- 1 bdrm Mobility Access Double Suite (full double bed) — room photo 1
- 1 bdrm Mobility Access Double Suite (full double bed) — room photo 2
- 1 bdrm Mobility Access Double Suite (full double bed) — room photo 3
Mobility Access Premium Double Suite (full double bed)
- Beds: full double bed
- Mobility Access Premium Double Suite (full double bed) — room photo 1
- Mobility Access Premium Double Suite (full double bed) — room photo 2
- Mobility Access Premium Double Suite (full double bed) — room photo 3
2 room Mobility Access Twin Suite (twin beds)
- Beds: twin beds
- Bedrooms: 2
- 2 room Mobility Access Twin Suite (twin beds) — room photo 1
- 2 room Mobility Access Twin Suite (twin beds) — room photo 2
- 2 room Mobility Access Twin Suite (twin beds) — room photo 3
2 room Conference Premium Suite
- Bedrooms: 2
- 2 room Conference Premium Suite — room photo 1
- 2 room Conference Premium Suite — room photo 2
- 2 room Conference Premium Suite — room photo 3
2 room 2 Bath Premium Double Suite (full double bed)
- Beds: full double bed
- Bedrooms: 2
- 2 room 2 Bath Premium Double Suite (full double bed) — room photo 1
- 2 room 2 Bath Premium Double Suite (full double bed) — room photo 2
- 2 room 2 Bath Premium Double Suite (full double bed) — room photo 3
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