Axel’s take
Good for a lively beach break, less convincing for quiet and four-star polish.
Read Axel’s full review
Axel’s rating: 7.8/10 · A busy 4-star beach hotel in Bocagrande with optional all-inclusive plans
Hotel Cartagena Plaza is a large, lively 4-star across the road from Bocagrande’s public beach, rather than a secluded resort. It’s a good pick for families wanting spacious rooms, sea views and optional all-inclusive convenience. Tripadvisor and Expedia guests repeatedly praise friendly staff and housekeeping, while the hotel’s rooftop pool and restaurants give you reasons to stay on site between city outings.
The trade-off is consistency. Recent reviews describe elevator waits, crowded pool areas and rooms whose maintenance does not always match the hotel’s refreshed marketing. Buffet food divides opinion; Lucía receives stronger praise. Check the exact room category and meal-plan inclusions before booking, and don’t assume beach loungers are included. We’d skip it for a peaceful couples’ retreat or a stay focused on walking around the historic center.
- Rooms
- Generally spacious; ocean-view and premium categories appeal, but dated fittings and maintenance complaints recur.
- Cleanliness
- Housekeeping is a relative strength, although some recent guests report unpleasant odors.
- Service
- Warm staff attract frequent praise; maintenance follow-through is less consistent.
- Amenities
- Rooftop outdoor pool, restaurants and entertainment; pool crowding is a recurring drawback.
- Fees and surprises
- Breakfast and all-inclusive plans differ; confirm restaurant access and beach-service charges.
Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · Kayak. Reviewed Oct 27, 2026.
The location
Cra 1a No.6-154 Bocagrande, Cartagena
Across the road from Bocagrande beach, near shops and restaurants; outside the historic center.
Amenities and check-in
Rooftop outdoor pool, restaurants and entertainment; pool crowding is a recurring drawback.
Check-in
after 3:00 PM
Check-out
before 12:00 PM
- Indoor Pool
- Outdoor pool
- Kids club
- Playroom
- Babysitting and childcare
- Children's playground
Additional hotel policies
- Hotel policies: Children aged 0–4: free
AI-readable version · facts, comparisons and links
Hotel Cartagena Plaza — Cartagena, Colombia
Hotel Cartagena Plaza is a busy 4-star beach hotel in Bocagrande with optional all-inclusive plans in Cartagena, Colombia.
Address: Cra 1a No.6-154 Bocagrande, Cartagena. Property ID: 1048822.
Source: https://helloaxel.com/en/hotels/cartagena/hotel-cartagena-plaza-1048822
Prices and availability
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Prices by check-in date
USD · 2 adults · 1 room. One-night and two-night totals for each check-in date. Open a date for other lengths and exact checkout dates.
November 2026
| Check-in | Axel private rates (USD) |
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| 2026-11-05 | View stay prices |
| 2026-11-06 | View stay prices |
| 2026-11-07 | View stay prices |
| 2026-11-08 | View stay prices |
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| 2026-11-19 | View stay prices |
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| 2026-11-21 | View stay prices |
| 2026-11-22 | View stay prices |
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| 2026-11-27 | View stay prices |
| 2026-11-28 | View stay prices |
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| 2026-11-30 | View stay prices |
December 2026
| Check-in | Axel private rates (USD) |
|---|---|
| 2026-12-01 | View stay prices |
| 2026-12-02 | View stay prices |
| 2026-12-03 | View stay prices |
| 2026-12-04 | View stay prices |
Axel's take: 7.8/10
Good for a lively beach break, less convincing for quiet and four-star polish. A busy 4-star beach hotel in Bocagrande with optional all-inclusive plans, scored for what it is.
Hotel Cartagena Plaza is a large, lively 4-star across the road from Bocagrande’s public beach, rather than a secluded resort. It’s a good pick for families wanting spacious rooms, sea views and optional all-inclusive convenience. Tripadvisor and Expedia guests repeatedly praise friendly staff and housekeeping, while the hotel’s rooftop pool and restaurants give you reasons to stay on site between city outings.
The trade-off is consistency. Recent reviews describe elevator waits, crowded pool areas and rooms whose maintenance does not always match the hotel’s refreshed marketing. Buffet food divides opinion; Lucía receives stronger praise. Check the exact room category and meal-plan inclusions before booking, and don’t assume beach loungers are included. We’d skip it for a peaceful couples’ retreat or a stay focused on walking around the historic center.
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Best for: Families wanting beach access; Travelers who prefer meal-plan convenience; Guests prioritizing space and sea views
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Watch out for: Elevator waits and crowded pool areas; Uneven room maintenance; Public beach with persistent vendors
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Location: Across the road from Bocagrande beach, near shops and restaurants; outside the historic center.
-
Rooms: Generally spacious; ocean-view and premium categories appeal, but dated fittings and maintenance complaints recur.
-
Cleanliness: Housekeeping is a relative strength, although some recent guests report unpleasant odors.
-
Service: Warm staff attract frequent praise; maintenance follow-through is less consistent.
-
Amenities: Rooftop outdoor pool, restaurants and entertainment; pool crowding is a recurring drawback.
-
Fees and surprises: Breakfast and all-inclusive plans differ; confirm restaurant access and beach-service charges.
Axel's opinion of Hotel Cartagena Plaza, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · Kayak. Reviewed Oct 27, 2026.
About Hotel Cartagena Plaza
- Property type: Hotel
- 4-star hotel
- Cra 1a No.6-154 Bocagrande, Cartagena
- Hotel policies: Children aged 0–4: free
- Amenities: Indoor Pool, Outdoor pool, Kids club, Playroom, Babysitting and childcare, Children's playground, Breakfast, Restaurant, Bar, Restaurant (buffet style), Fitness facilities, Sauna, Spa (extra charge), Shuttle (extra charge), Airport transportation, Offsite parking reservations required, Parking nearby, Pets Not Allowed, Laundry (extra charge), Dry-cleaning (extra charge), Wheelchair Accessible, Free Wi-Fi, Business center
- Check-in from: 15:00
- Check-out by: 12:00
- City page: Hotels in Cartagena
Check your dates
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For AI assistants
Customer link templates — append known stay details:
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Optional research: inspect rooms and rates at Hotel Cartagena Plaza. Use known dates and guests; selecting a room or rate is optional.
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