Virgin Hotels New York City rates, New York

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Axel's take: 8.1/10

Strong on skyline views and smart rooms, less convincing on seamless luxury. an upscale lifestyle high-rise in NoMad, rather than traditional five-star luxury, scored for what it is.

Virgin is an upscale lifestyle high-rise in NoMad, and we'd choose it for its cleverly divided rooms, skyline views and central location—not traditional five-star pampering. Recent Tripadvisor and Expedia guests repeatedly praise cleanliness, modern design and helpful staff. An Empire State Building-view room is the standout choice, while Everdene and the rooftop cocktail bar give the hotel a sociable edge.

The trade-offs are service that isn't uniformly polished, occasional elevator frustrations and a daily destination fee. Crucially, The Pool Club is closed for the 2026 season. Its published seasonal policy also limits complimentary guest access to mornings; afternoon reservations are paid and restricted to adults 21 and over. It's a strong pick for couples and sightseeing trips, but we'd skip it if unrestricted swimming or consistently attentive luxury service is essential.

• Best for: couples who enjoy a lively hotel; sightseers wanting central subway access; travelers prioritizing skyline views

• Watch out for: Pool Club closed for the 2026 season; daily destination fee; uneven service and occasional elevator frustrations

• Location: Walkable NoMad base near Herald Square, the Empire State Building and several subway lines.

• Rooms: Modern, partitioned layouts earn praise; book the specific view category you want.

• Cleanliness: A consistent strength across recent Tripadvisor and Expedia feedback.

• Service: Many warm staff mentions, but follow-through and attentiveness are not uniformly polished.

• Amenities: Restaurants, skyline cocktail bar, Exhale Spa and a 24-hour gym; seasonal pool currently closed.

• Fees and surprises: Daily destination fee; published pool policy requires reservations, with paid, 21-plus afternoon access.

Axel's opinion of Virgin Hotels New York City, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia. Reviewed Oct 23, 2026.

About Virgin Hotels New York City

• Property type: Hotel
• 5-star hotel
• 1227 Broadway, New York
• Amenities: ATM, 24-hour reception, Elevator/lift, Smoking areas, Currency exchange, Smoke-free property, Security guard, Newspapers, Express check-in/check-out, Garden, Television in lobby, Fire Extinguisher
• Check-in from: 15:00:00
• Check-out by: 12:00:00
• City page: Hotels in New York

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