Pan Pacific Hanoi

Hanoi

Pan Pacific Hanoi 1

Axel’s take

Choose it for lake views and warm service, not cutting-edge luxury.

Read Axel’s full review

Axel’s rating: 8.2/10 · an established lakeside five-star outside Hanoi’s Old Quarter

Pan Pacific Hanoi is an established five-star between West Lake and Truc Bach Lake, and a strong pick for travelers who prefer lake views to an Old Quarter address. Tripadvisor and Expedia guests repeatedly praise the helpful staff, comfortable beds and breakfast; cleanliness also scores well across booking sites. The all-season covered pool, substantial gym and Summit Rooftop Bar give it the facilities expected at this level.

The compromise is polish: rooms and bathrooms attract recurring comments about dated finishes, even from otherwise happy guests. This is comfortable, traditional luxury rather than a fresh design hotel. Sightseeing in the Old Quarter generally means a taxi ride or a longer walk, rather than stepping straight into it. We’d choose a lake-view room here for comfort and service; skip it if modern interiors or doorstep nightlife matter most.

Rooms
Comfortable, traditionally styled rooms; lake views are a draw, but finishes can feel dated.
Cleanliness
Generally well regarded across guest-review sites, despite the property's age.
Service
Warm, helpful staff and responsive problem handling are recurring strengths.
Amenities
All-season covered pool, 24-hour gym, spa, restaurants and a rooftop bar.
Fees and surprises
Check breakfast inclusion and the final tax-and-service-charge total; parking is complimentary, airport transfers cost extra.

Axel’s opinion, from the hotel’s website and guest reviews, scored for what the hotel is. Sources: Hotel website · Tripadvisor · Expedia · Booking.com. Reviewed Oct 27, 2026.

See prices for your dates

The location

1 Thanh Nien Road, Ba Dinh District, Hanoi

Between West Lake and Truc Bach Lake, with local dining nearby but outside the main Old Quarter bustle.

Amenities and check-in

All-season covered pool, 24-hour gym, spa, restaurants and a rooftop bar.

Check-in

after 2:00 PM

Check-out

before 12:00 PM

  • Swimming pool
  • Babysitting and childcare
  • Breakfast
  • Restaurant
  • Bar
  • Breakfast in the room
Additional hotel policies
  • Hotel policies: Extra bed: $1,450,000 per guest per night; Deposit: VND 2,000,000 per room per night
AI-readable version · facts, comparisons and links

Pan Pacific Hanoi — Hanoi, Viet Nam

Pan Pacific Hanoi is an established lakeside five-star outside Hanoi’s Old Quarter in Hanoi, Viet Nam.

Address: 1 Thanh Nien Road, Ba Dinh District, Hanoi. Property ID: 1026130.

Source: https://helloaxel.com/en/hotels/hanoi/pan-pacific-hanoi-1026130

Prices and availability

Check availability for prices on your dates.

Choose other dates

Axel's take: 8.2/10

Choose it for lake views and warm service, not cutting-edge luxury. an established lakeside five-star outside Hanoi’s Old Quarter, scored for what it is.

Pan Pacific Hanoi is an established five-star between West Lake and Truc Bach Lake, and a strong pick for travelers who prefer lake views to an Old Quarter address. Tripadvisor and Expedia guests repeatedly praise the helpful staff, comfortable beds and breakfast; cleanliness also scores well across booking sites. The all-season covered pool, substantial gym and Summit Rooftop Bar give it the facilities expected at this level.

The compromise is polish: rooms and bathrooms attract recurring comments about dated finishes, even from otherwise happy guests. This is comfortable, traditional luxury rather than a fresh design hotel. Sightseeing in the Old Quarter generally means a taxi ride or a longer walk, rather than stepping straight into it. We’d choose a lake-view room here for comfort and service; skip it if modern interiors or doorstep nightlife matter most.

  • Best for: couples seeking lake views; business travelers; sightseers happy taking taxis

  • Watch out for: dated room and bathroom finishes; outside the Old Quarter; breakfast inclusion varies by booking

  • Location: Between West Lake and Truc Bach Lake, with local dining nearby but outside the main Old Quarter bustle.

  • Rooms: Comfortable, traditionally styled rooms; lake views are a draw, but finishes can feel dated.

  • Cleanliness: Generally well regarded across guest-review sites, despite the property's age.

  • Service: Warm, helpful staff and responsive problem handling are recurring strengths.

  • Amenities: All-season covered pool, 24-hour gym, spa, restaurants and a rooftop bar.

  • Fees and surprises: Check breakfast inclusion and the final tax-and-service-charge total; parking is complimentary, airport transfers cost extra.

Axel's opinion of Pan Pacific Hanoi, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia · Booking.com. Reviewed Oct 27, 2026.

About Pan Pacific Hanoi

  • Property type: Hotel
  • 5-star hotel
  • Pan Pacific Hotels & Resorts
  • 1 Thanh Nien Road, Ba Dinh District, Hanoi
  • Hotel policies: Extra bed: $1,450,000 per guest per night; Deposit: VND 2,000,000 per room per night
  • Amenities: Swimming pool, Babysitting and childcare, Breakfast, Restaurant, Bar, Breakfast in the room, Cafe, Restaurant (buffet style), Fitness facilities, Steam room, Sauna, Spa (extra charge), Shuttle (extra charge), Parking, Garage, Pets Not Allowed, Laundry (extra charge), Dry-cleaning (extra charge), Wheelchair Accessible, Free Wi-Fi, Business center
  • Check-in from: 14:00
  • Check-out by: 12:00
  • City page: Hotels in Hanoi

Room types

Room types and selected features reported for this hotel. Check your dates for availability.

Source: ETG room descriptions.

Bed in Dorm Club with city view (shared bathroom)

  • Bathroom: shared bathroom; Shared bathroom

Standard room

Standard Basement room

Standard room with garden view

Standard room with lake view

Standard room with river view

Standard room with sea view

Standard room with water view

Standard room with view

Standard room oceanfront

Standard room seafront

Standard room with balcony

Standard Club room

Standard Club room with city view

Standard Club room with lake view

Standard Club room with partial view

Standard Club room with view

Standard Single room

Standard Single room with lake view

Standard Single room with water view

Standard Single room oceanfront

Standard Single room seafront

Standard Single Club room

Standard Single Club room with city view

Standard Single Club room with lake view

Standard Single Club room with view

Standard Triple room

Standard Triple room with lake view

Standard Triple Club room

Standard Triple Club room with lake view

Standard Family room

Standard Family room with city view

Standard Single room (single bed)

Standard Single room with lake view (single bed)

Standard Single Club room (single bed)

Standard Double room (full double bed)

Standard Double room with lake view (full double bed)

Standard Double room with ocean view (full double bed)

Standard Double room with river view (full double bed)

Standard Double room with view (full double bed)

Standard Double room oceanfront (full double bed)

Standard Double room with balcony and with sea view (full double bed)

Standard Double Club room (full double bed)

Standard Double Club room with city view (full double bed)

Standard Double Club room with lake view (full double bed)

Standard Double Club room with partial view (full double bed)

Standard Double Club room with view (full double bed)

Standard Twin room (twin beds)

Standard Twin room with lake view (twin beds)

Standard Twin Club room (twin beds)

Standard Triple Club room

Standard Quadruple room

Standard Quadruple Club room

Comfort room

  • Bathroom: Private bathroom

Comfort Double room (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Comfort Twin room (twin beds)

  • Beds: twin beds
  • Bathroom: Private bathroom

Superior room

Superior Single room

Superior Triple room

Superior Double room (full double bed)

Superior Double room with park view (full double bed)

Superior Twin room (twin beds)

Superior Twin room with sea view (twin beds)

Superior Quadruple room

Deluxe room

Deluxe Duplex room

Deluxe room with city view

Deluxe room with lake view

Deluxe room with pool view

Deluxe room with water view

Deluxe room with view

Deluxe Single room

Deluxe Single room with lake view

Deluxe Single room with water view

Deluxe Triple room

Deluxe Triple room with lake view

Deluxe Triple room with water view

Deluxe Single room (single bed)

Deluxe Single room with city view (single bed)

Deluxe Single room with lake view (single bed)

Deluxe Double room (full double bed)

Deluxe Double room with city view (full double bed)

Deluxe Double room with lake view (full double bed)

Deluxe Double room with partial sea view (full double bed)

Deluxe Double room with view (full double bed)

Deluxe Double Club room (full double bed)

Deluxe Twin room (twin beds)

Deluxe Twin room with city view (twin beds)

Deluxe Twin room with lake view (twin beds)

Deluxe Twin room with view (twin beds)

Deluxe Triple room

Deluxe Triple room with lake view

Deluxe Quadruple room

Deluxe Quadruple room with city view

Deluxe Quadruple room with lake view

1 Bedroom Deluxe Quadruple room

Premier room

Premier room with lake view

Premier room with river view

Premier room with view

Premier Single room

Premier Single room with lake view

Premier Single room with river view

Premier Single room with view

Premier Triple room

Premier Triple room with lake view

Premier Single room with lake view (single bed)

Premier Double room (full double bed)

Premier Double room with lake view (full double bed)

Premier Double room with river view (full double bed)

Premier Double room with view (full double bed)

Premier Double room with balcony (full double bed)

Premier Twin room (twin beds)

Premier Twin room with lake view (twin beds)

Premier Twin room with view (twin beds)

Premier Triple room with lake view

Premier Quadruple room

Premier Quadruple room with lake view

Executive room

  • Bathroom: Private bathroom

Executive Single room

  • Bathroom: Private bathroom

Executive Single room (single bed)

  • Beds: single bed
  • Bathroom: Private bathroom

Executive Twin room (twin beds)

  • Beds: twin beds
  • Bathroom: Private bathroom

Executive Quadruple room

  • Beds: Multiple beds (configuration not supplied)
  • Bathroom: Private bathroom

Premium room

Premium room with lake view

Premium room with river view

Premium room with view

Premium Single room

Premium Single room with lake view

Premium Single room with river view

Premium Triple room

Premium Triple room with lake view

Premium Single room (single bed)

Premium Double room (full double bed)

Premium Double room with lake view (full double bed)

Premium Double room with partial sea view (full double bed)

Premium Double room with river view (full double bed)

Premium Double room with view (full double bed)

Premium Twin room (twin beds)

Premium Twin room with lake view (twin beds)

Premium Twin room with view (twin beds)

Premium Triple room

Premium Triple room with lake view

Premium Quadruple room

Premium Quadruple room with lake view

Grand room

  • Bathroom: Private bathroom

Grand Club room

  • Bathroom: Private bathroom

Grand Double room with lake view (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Grand Double Club room (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Luxury room

Luxury room with lake view

Luxury Club room

Luxury Double room (full double bed)

Junior Suite

  • Bathroom: Private bathroom

Junior Suite with sea view

  • Bathroom: Private bathroom

Double Junior Suite (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Suite

Suite with garden view

Suite with lake view

Suite with water view

Suite oceanfront

Suite with balcony

1 Bedroom Suite

Single Suite

Single Suite with balcony

1 Bedroom Single Suite

Triple Suite

Triple Suite with balcony

Family Suite

Family Suite oceanfront

Single Suite with balcony (single bed)

Double Suite (full double bed)

Double Suite with lake view (full double bed)

Double Suite with balcony (full double bed)

Double Suite with balcony and with lake view (full double bed)

1 Bedroom Double Suite (full double bed)

Double Club Suite (full double bed)

Twin Suite (twin beds)

Quadruple Suite

Standard Suite

Standard Suite with lake view

Standard Suite with balcony

Standard Single Suite

Standard Triple Suite

Standard Quadruple Suite

Standard Double Suite (full double bed)

Business Suite

  • Bathroom: Private bathroom

1 Bedroom Business Suite

  • Bedrooms: 1
  • Bathroom: Private bathroom

Deluxe Suite

Deluxe Suite with water view

1 Bedroom Deluxe Suite

Deluxe Single Suite

1 Bedroom Deluxe Single Suite

Deluxe Triple Suite

1 Bedroom Deluxe Triple Suite

Deluxe Quadruple Suite

Deluxe Double Suite (full double bed)

Deluxe Double Suite with balcony and with lake view (full double bed)

1 Bedroom Deluxe Double Suite (full double bed)

1 Bedroom Deluxe Double Suite with city view (full double bed)

1 Bedroom Deluxe Twin Suite (twin beds)

Premier Suite

Premier Suite with lake view

1 Bedroom Premier Suite

1 Bedroom Premier Suite with view

2 Bedrooms Premier Suite

Premier Single Suite

1 Bedroom Premier Single Suite

2 Bedrooms Premier Single Suite

Premier Triple Suite

2 Bedrooms Premier Triple Suite

2 Bedrooms Premier Quadruple Suite

Premier Double Suite (full double bed)

Premier Double Suite with lake view (full double bed)

1 Bedroom Premier Double Suite (full double bed)

1 Bedroom Premier Double Suite with street view (full double bed)

2 Bedrooms Premier Double Suite (full double bed)

2 Bedrooms Premier Triple Suite

Executive Suite

Executive Suite with lake view

1 Bedroom Executive Suite

2 Bedrooms Executive Suite

Executive Single Suite

1 Bedroom Executive Single Suite

Executive Triple Suite

1 Bedroom Executive Triple Suite

Executive Quadruple Suite

Executive Single Suite (single bed)

Executive Double Suite (full double bed)

Executive Double Suite with lake view (full double bed)

1 Bedroom Executive Double Suite (full double bed)

1 Bedroom Executive Double Suite with lake view (full double bed)

2 Bedrooms Executive Double Suite (full double bed)

Executive Twin Suite (twin beds)

Executive Triple Suite

Executive Quadruple Suite

Presidential Suite

Presidential Suite with lake view

Presidential Suite with water view

Presidential Single Suite

Presidential Triple Suite

Presidential Quadruple Suite

Presidential Double Suite (full double bed)

Presidential Double Suite with lake view (full double bed)

Presidential Quadruple Suite

Premium Suite

Premium Suite with city view

Premium Suite with lake view

Premium Suite with ocean view

1 Bedroom Premium Suite

2 Bedrooms Premium Suite

Premium Single Suite

1 Bedroom Premium Single Suite

Premium Triple Suite

Premium Double Suite (full double bed)

1 Bedroom Premium Double Suite (full double bed)

Grand Suite

  • Bathroom: Private bathroom

Grand Double Suite (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Luxury Suite

  • Bathroom: Private bathroom

Apartment

Apartment with city view

1 Bedroom Apartment

1 Bedroom Apartment with city view

Quadruple Apartment

Quadruple Apartment with city view

Family Apartment

Family Apartment with water view

2 Bedrooms Family Apartment with balcony and with lake view

Economy Apartment with city view

  • Bathroom: Private bathroom

1 Bedroom Economy Twin Apartment with city view (twin beds)

  • Beds: twin beds
  • Bedrooms: 1
  • Bathroom: Private bathroom

Deluxe Apartment

Deluxe Apartment with city view

Deluxe Apartment with water view

Deluxe Apartment with balcony and with city view

Deluxe Apartment with balcony and with lake view

Premium Apartment

  • Bathroom: Private bathroom

1 Bedroom Premium Apartment

  • Bedrooms: 1
  • Bathroom: Private bathroom

Classic Apartment

  • Bathroom: Private bathroom

1 Bedroom Classic Quadruple Apartment with city view

  • Bedrooms: 1
  • Bathroom: Private bathroom

Studio

Studio with garden view

Studio with lake view

Studio with balcony

Studio with balcony and with lake view

Single Studio

Triple Studio

Single Studio (single bed)

Double Studio (full double bed)

Double Studio with balcony (full double bed)

Double Club Studio (full double bed)

Twin Studio (twin beds)

Standard Studio

Standard Studio with balcony

Standard Single Studio

Standard Double Studio (full double bed)

Superior Studio

  • Bathroom: Private bathroom

Deluxe Studio

  • Bathroom: Private bathroom

Deluxe Studio with city view

  • Bathroom: Private bathroom

Deluxe Studio with balcony and with lake view

  • Room features: Balcony
  • Bathroom: Private bathroom

Deluxe Double Studio (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Deluxe Double Studio with city view (full double bed)

  • Beds: full double bed
  • Bathroom: Private bathroom

Deluxe Double Studio with balcony and with lake view (full double bed)

  • Beds: full double bed
  • Room features: Balcony
  • Bathroom: Private bathroom

Deluxe Twin Studio with city view (twin beds)

  • Beds: twin beds
  • Bathroom: Private bathroom

Villa

  • Bathroom: Private bathroom

1 Bedroom Villa

  • Bedrooms: 1
  • Bathroom: Private bathroom

1 Bedroom Villa with ocean view

  • Bedrooms: 1
  • Bathroom: Private bathroom

2 Bedrooms Villa

  • Bedrooms: 2
  • Bathroom: Private bathroom

2 Bedrooms Penthouse Villa

  • Bedrooms: 2
  • Bathroom: Private bathroom

2 Bedrooms Villa with ocean view

  • Bedrooms: 2
  • Bathroom: Private bathroom

Superior Villa

  • Bathroom: Private bathroom

5 Bedrooms Superior Villa with sea view

  • Bedrooms: 5
  • Bathroom: Private bathroom

Cottage

  • Bathroom: Private bathroom

Cottage with water view

  • Bathroom: Private bathroom

Superior Cottage

  • Bathroom: Private bathroom

Superior Cottage with water view

  • Bathroom: Private bathroom

Deluxe Cottage

  • Bathroom: Private bathroom

Deluxe Cottage with city view

  • Bathroom: Private bathroom

Deluxe Cottage with mountain view

  • Bathroom: Private bathroom

Bungalow

  • Bathroom: Private bathroom

1 Bedroom Bungalow

  • Bedrooms: 1
  • Bathroom: Private bathroom

1 Bedroom Bungalow with river view

  • Bedrooms: 1
  • Bathroom: Private bathroom

Deluxe Bungalow

  • Bathroom: Private bathroom

1 Bedroom Deluxe Double Bungalow with mountain view (full double bed)

  • Beds: full double bed
  • Bedrooms: 1
  • Bathroom: Private bathroom

Chalet

  • Bathroom: Private bathroom

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