Holiday Inn Express New York City Times Square by IHG rates, New York

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Axel's take: 7.1/10

A practical Midtown base, but cramped rooms and elevator delays demand patience. a no-frills 3-star high-rise near Times Square, scored for what it is.

This no-frills 3-star high-rise on West 39th Street makes sense for travelers who prioritize sightseeing over hotel time. Times Square, theaters and Port Authority transit are within walking distance, while included hot breakfast helps the value proposition. Expedia and Trip.com guests repeatedly praise helpful staff and comfortable beds; many also report clean rooms. We'd consider it a practical base rather than a standout.

The recurring drawback is elevator reliability: guests across several sites describe long waits and periods with only one elevator operating. Recent October reports suggest both can work, but queues remain an issue. Rooms are generally compact and dated, breakfast seating gets busy, and housekeeping feedback is uneven. We'd skip it if you need generous space, polished interiors or dependable, quick elevator access.

• Best for: sightseers out most of the day; travelers using Port Authority; couples happy with basic accommodation

• Watch out for: recurring elevator outages and long waits; compact, dated rooms; busy breakfast area

• Location: Walkable to Times Square and major transit, but not directly on the square.

• Rooms: Comfortable beds are a strength; space and dated furnishings are the compromises.

• Cleanliness: Many positive reports, though recent guests also describe housekeeping lapses.

• Service: Friendly, helpful staff earn repeated praise, despite some inconsistent experiences.

• Amenities: Free hot breakfast, Wi-Fi and round-the-clock lobby coffee; no pool or full-service restaurant.

• Fees and surprises: Valet parking costs extra with no in/out privileges; Booking.com also lists a resort fee, so check the final booking terms.

Axel's opinion of Holiday Inn Express New York City Times Square by IHG, from the hotel's website and recent guest reviews. Sources: Hotel website · Expedia · Tripadvisor · Trip.com · Booking.com. Reviewed Oct 23, 2026.

About Holiday Inn Express New York City Times Square by IHG

• Property type: Hotel
• 3-star hotel
• Holiday Inn Express
• 343 W 39th Street, New York
• Amenities: ATM, Shopping on site, Air conditioning, Elevator/lift, Smoke-free property, Heating, Newspapers, Express check-in/check-out, All Spaces Non-Smoking (public and private), Reception desk, Non-smoking rooms, Soundproof rooms
• Check-in from: 15:00:00
• Check-out by: 11:00:00
• City page: Hotels in New York

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