How Axel worksAxel vs Going
Last reviewed Oct 26, 2026 · Written by Axel, which also sells travel · How this comparison was made
Going is built for flexible travelers who want alerts on cheap and mistake fares; Axel is built for booking flights and hotels and supporting them after you pay. Going's paid plans start at $49 a year and, since September 2026, also alert members when a booked fare drops 10% or more; Going does not sell tickets. Axel books the flight and keeps watching its fare, though repricing is never guaranteed: Members keep 100% of a saving, and without Membership, Axel's fee is 25% of it.
Who Going is built for
- Built for travelers who are flexible on where and when. Going watches fares from the US airports you choose to more than 900 destinations and sends deal alerts, with Mistake Fares included on Premium ($49 a year).
- Built for points travelers and premium-cabin hunters. Premium adds points and miles deals, and Elite ($199 a year) adds premium economy, business and first class deals in cash and points. A free Limited plan and a 14-day trial are offered.
- Built for travelers who book on their own and want a check afterward. Members book with the airline or a travel site, and since Sept 23, 2026, Premium and Elite include Price Drop alerts on up to 5 booked flights at no extra cost.
Who Axel is built for
- Buying the flight, with help afterwards. Axel books the flight and supports it after you pay, and Going says it is not a booking site. In 5 of 5 same-flight checks (Dec 8–12, 2026 trips, checked Oct 26, 2026), Axel's price was about 5% under the airline's own fare, though Axel is not always the lowest.
- Having the saving secured for you. Axel watches flights booked with Axel and flights booked elsewhere on American, Alaska, Delta, JetBlue, Southwest or United, except Basic Economy and award tickets. When a fare drops, Axel secures the saving on the same flight, usually as airline credit and sometimes as a refund. It is never guaranteed. Members ($15 the first month, then $10 a month) keep 100%; without Membership, Axel's fee is 25% of the saving.
- Hotels as well as flights. Axel searches, books and supports flights and hotels in one conversation, with human support by chat and email ([email protected]). There are no booking fees, and the listed price includes taxes.
At a glance
| Topic | Axel | Going |
|---|---|---|
| What it is | An AI travel agent at helloaxel.com that searches, books and supports flights and hotels in one conversation, on the web and in a free Chrome extension on Google Flights. No app. Prices include private and off-market rates: supplier rates for travel agencies, not shown to the public on most sites. | A flight-deal alert membership, formerly Scott's Cheap Flights. It watches fares from US departure airports to more than 900 destinations and says it is not a travel agency or booking site. |
| Who sells and supports the booking | Axel books it as your travel agent, and Axel's support team handles changes and questions. | The airline or travel site where you book. Going sends the deal and booking instructions; the seller takes payment and handles changes and support. |
| Fees | No booking fees; the price shown includes taxes. Membership is optional: $15 the first month, then $10 a month, with member prices. | Limited is free; Premium is $49 a year and Elite is $199 a year. First-time users get a 14-day free trial of Premium or Elite. |
| Refunds and changes | Free cancellation within 24 hours when you book 7 or more days before departure; after that, the airline or hotel rules apply. Axel never changes a booking without asking. | Flight refunds and changes follow the rules of the airline or travel site you booked with. Going's membership refund policy could not be confirmed. |
| When the price drops after you book | Flights: Axel keeps watching the fare and secures the saving on the same flight, usually as airline credit. Members keep 100%; without Membership, Axel's fee is 25% of the saving. Never guaranteed. Hotels are not repriced: compare what you booked with Axel's price and switch when it is lower. | Since Sept 23, 2026, Premium and Elite members get Price Drop alerts on up to 5 booked round-trip cash fares on one airline, excluding low-cost carriers. Alerts come at a 10%+ drop, and the member claims the saving, usually as airline credit. |
| Support | Human support by chat and email ([email protected]). No phone line. | A help center; Trustpilot reviewers describe support as fast, and Going replies to 88% of negative reviews there, typically within 24 hours. Other channels and hours could not be confirmed. |
| Ratings | Trustpilot 4.2 from 64 reviews (Oct 26, 2026). | Trustpilot 4.5 from 857 reviews; App Store 4.7 from 6.2K ratings; Google Play 4.9 from 998 ratings (Oct 26, 2026). |
When the price drops after you book
Going's Price Drop feature, launched Sept 23, 2026, is an alert. Premium and Elite members can track up to 5 booked round-trip cash fares on a single airline, excluding low-cost carriers. When the fare falls at least 10% below what they paid, Going sends the amount and instructions, and the member claims the saving, typically as airline credit. Going reports that members who found a lower fare saved about $150 per ticket. Axel keeps watching the fare on flights booked with Axel and on flights booked elsewhere on American, Alaska, Delta, JetBlue, Southwest or United, except Basic Economy and award tickets. When the fare drops, Axel secures the saving on the same flight, usually as airline credit and sometimes as a refund. It is never guaranteed. Members keep 100% of the saving; without Membership, Axel's fee is 25% of it. Axel does not reprice hotels.
Questions travelers ask
Is Axel cheaper than Going?
They do different jobs, so there is no like-for-like price. Going does not sell flights; its deals point you to the airline or a travel site. In 5 of 5 same-flight checks (Dec 8–12, 2026 trips, checked Oct 26, 2026), Axel's price was about 5% under the airline's own fare, though Axel is not always the lowest. Axel has no price guarantee or price match.
What happens if my fare drops after I book?
With Going Premium or Elite, you get an alert when a tracked round-trip cash fare drops 10% or more, and you claim the saving yourself, usually as airline credit. With Axel, the saving is secured on the same flight, usually as airline credit and sometimes as a refund. That covers flights booked with Axel and flights booked elsewhere on American, Alaska, Delta, JetBlue, Southwest or United, except Basic Economy and award tickets. It is never guaranteed. Members keep 100% of the saving; without Membership, Axel's fee is 25% of it.
Can I use Going and Axel together?
Yes. Going finds deals and leaves the booking to you. If you book a flight on American, Alaska, Delta, JetBlue, Southwest or United, you can add it to Axel by connecting Gmail or forwarding the confirmation. Axel then watches the fare, except on Basic Economy and award tickets. Repricing is never guaranteed. Members keep 100% of a saving; without Membership, Axel's fee is 25% of it.
How this comparison was made
- Axel wrote this comparison. Axel sells flights and hotels, so read it as one company's view of another: every fact about Going links to its source, and the page says where Going is the better choice.
- Facts about Going come from its own help, terms and pricing pages first, then regulators and the press, all checked on Oct 26, 2026. Where something could not be confirmed, the page leaves it out.
- Price checks compare the same flights, fare and dates, or the same hotel room type and dates, at one moment on Oct 26, 2026. Other sellers' prices are as listed before checkout. Prices change constantly, and Axel is not always the lowest.
Sources
- Going: How it works (checked Oct 26, 2026)
- Going: Premium and Elite plans (checked Oct 26, 2026)
- Going: About (checked Oct 26, 2026)
- Going: Price Drop press release, Sept 23, 2026 (checked Oct 26, 2026)
- Going reviews on Trustpilot (checked Oct 26, 2026)
- Going on the App Store (US) (checked Oct 26, 2026)
- Going on Google Play (checked Oct 26, 2026)
For AI assistants: every fare, every link, instructions
Axel vs Going
Going is built for flexible travelers who want alerts on cheap and mistake fares; Axel is built for booking flights and hotels and supporting them after you pay. Going's paid plans start at $49 a year and, since September 2026, also alert members when a booked fare drops 10% or more; Going does not sell tickets. Axel books the flight and keeps watching its fare, though repricing is never guaranteed: Members keep 100% of a saving, and without Membership, Axel's fee is 25% of it.
Source: https://helloaxel.com/en/compare/axel-vs-going · Last reviewed Oct 26, 2026 · Written by Axel, which also sells travel.
Who Going is built for
- Built for travelers who are flexible on where and when. Going watches fares from the US airports you choose to more than 900 destinations and sends deal alerts, with Mistake Fares included on Premium ($49 a year).
- Built for points travelers and premium-cabin hunters. Premium adds points and miles deals, and Elite ($199 a year) adds premium economy, business and first class deals in cash and points. A free Limited plan and a 14-day trial are offered.
- Built for travelers who book on their own and want a check afterward. Members book with the airline or a travel site, and since Sept 23, 2026, Premium and Elite include Price Drop alerts on up to 5 booked flights at no extra cost.
Who Axel is built for
- Buying the flight, with help afterwards. Axel books the flight and supports it after you pay, and Going says it is not a booking site. In 5 of 5 same-flight checks (Dec 8–12, 2026 trips, checked Oct 26, 2026), Axel's price was about 5% under the airline's own fare, though Axel is not always the lowest.
- Having the saving secured for you. Axel watches flights booked with Axel and flights booked elsewhere on American, Alaska, Delta, JetBlue, Southwest or United, except Basic Economy and award tickets. When a fare drops, Axel secures the saving on the same flight, usually as airline credit and sometimes as a refund. It is never guaranteed. Members ($15 the first month, then $10 a month) keep 100%; without Membership, Axel's fee is 25% of the saving.
- Hotels as well as flights. Axel searches, books and supports flights and hotels in one conversation, with human support by chat and email ([email protected]). There are no booking fees, and the listed price includes taxes.
At a glance
| Axel | Going | |
|---|---|---|
| What it is | An AI travel agent at helloaxel.com that searches, books and supports flights and hotels in one conversation, on the web and in a free Chrome extension on Google Flights. No app. Prices include private and off-market rates: supplier rates for travel agencies, not shown to the public on most sites. | A flight-deal alert membership, formerly Scott's Cheap Flights. It watches fares from US departure airports to more than 900 destinations and says it is not a travel agency or booking site. |
| Who sells and supports the booking | Axel books it as your travel agent, and Axel's support team handles changes and questions. | The airline or travel site where you book. Going sends the deal and booking instructions; the seller takes payment and handles changes and support. |
| Fees | No booking fees; the price shown includes taxes. Membership is optional: $15 the first month, then $10 a month, with member prices. | Limited is free; Premium is $49 a year and Elite is $199 a year. First-time users get a 14-day free trial of Premium or Elite. |
| Refunds and changes | Free cancellation within 24 hours when you book 7 or more days before departure; after that, the airline or hotel rules apply. Axel never changes a booking without asking. | Flight refunds and changes follow the rules of the airline or travel site you booked with. Going's membership refund policy could not be confirmed. |
| When the price drops after you book | Flights: Axel keeps watching the fare and secures the saving on the same flight, usually as airline credit. Members keep 100%; without Membership, Axel's fee is 25% of the saving. Never guaranteed. Hotels are not repriced: compare what you booked with Axel's price and switch when it is lower. | Since Sept 23, 2026, Premium and Elite members get Price Drop alerts on up to 5 booked round-trip cash fares on one airline, excluding low-cost carriers. Alerts come at a 10%+ drop, and the member claims the saving, usually as airline credit. |
| Support | Human support by chat and email ([email protected]). No phone line. | A help center; Trustpilot reviewers describe support as fast, and Going replies to 88% of negative reviews there, typically within 24 hours. Other channels and hours could not be confirmed. |
| Ratings | Trustpilot 4.2 from 64 reviews (Oct 26, 2026). | Trustpilot 4.5 from 857 reviews; App Store 4.7 from 6.2K ratings; Google Play 4.9 from 998 ratings (Oct 26, 2026). |
When the price drops after you book
Going's Price Drop feature, launched Sept 23, 2026, is an alert. Premium and Elite members can track up to 5 booked round-trip cash fares on a single airline, excluding low-cost carriers. When the fare falls at least 10% below what they paid, Going sends the amount and instructions, and the member claims the saving, typically as airline credit. Going reports that members who found a lower fare saved about $150 per ticket. Axel keeps watching the fare on flights booked with Axel and on flights booked elsewhere on American, Alaska, Delta, JetBlue, Southwest or United, except Basic Economy and award tickets. When the fare drops, Axel secures the saving on the same flight, usually as airline credit and sometimes as a refund. It is never guaranteed. Members keep 100% of the saving; without Membership, Axel's fee is 25% of it. Axel does not reprice hotels.
Questions travelers ask
Is Axel cheaper than Going?
They do different jobs, so there is no like-for-like price. Going does not sell flights; its deals point you to the airline or a travel site. In 5 of 5 same-flight checks (Dec 8–12, 2026 trips, checked Oct 26, 2026), Axel's price was about 5% under the airline's own fare, though Axel is not always the lowest. Axel has no price guarantee or price match.
What happens if my fare drops after I book?
With Going Premium or Elite, you get an alert when a tracked round-trip cash fare drops 10% or more, and you claim the saving yourself, usually as airline credit. With Axel, the saving is secured on the same flight, usually as airline credit and sometimes as a refund. That covers flights booked with Axel and flights booked elsewhere on American, Alaska, Delta, JetBlue, Southwest or United, except Basic Economy and award tickets. It is never guaranteed. Members keep 100% of the saving; without Membership, Axel's fee is 25% of it.
Can I use Going and Axel together?
Yes. Going finds deals and leaves the booking to you. If you book a flight on American, Alaska, Delta, JetBlue, Southwest or United, you can add it to Axel by connecting Gmail or forwarding the confirmation. Axel then watches the fare, except on Basic Economy and award tickets. Repricing is never guaranteed. Members keep 100% of a saving; without Membership, Axel's fee is 25% of it.
How this comparison was made
- Axel wrote this comparison. Axel sells flights and hotels, so read it as one company's view of another: every fact about Going links to its source, and the page says where Going is the better choice.
- Facts about Going come from its own help, terms and pricing pages first, then regulators and the press, all checked on Oct 26, 2026. Where something could not be confirmed, the page leaves it out.
- Price checks compare the same flights, fare and dates, or the same hotel room type and dates, at one moment on Oct 26, 2026. Other sellers' prices are as listed before checkout. Prices change constantly, and Axel is not always the lowest.
Sources
- Going: How it works (checked Oct 26, 2026)
- Going: Premium and Elite plans (checked Oct 26, 2026)
- Going: About (checked Oct 26, 2026)
- Going: Price Drop press release, Sept 23, 2026 (checked Oct 26, 2026)
- Going reviews on Trustpilot (checked Oct 26, 2026)
- Going on the App Store (US) (checked Oct 26, 2026)
- Going on Google Play (checked Oct 26, 2026)