Casa Wahh — Tulum, Mexico

Casa Wahh is An upscale self-catering apartment property in gated Aldea Zama in Tulum, Mexico.

Address: Privada Luum Zama en Aldea Zama,, Tulum. Property ID: 1221387.

Source: https://helloaxel.com/en/hotels/tulum/casa-wahh-1221387

Prices and availability

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Axel's take: 7.8/10

Spacious apartments for independent stays, but service and pool arrangements need checking. An upscale self-catering apartment property in gated Aldea Zama, scored for what it is.

Casa Wahh is an upscale apartment property, not a full-service four-star hotel. It's a good pick for families and friends who value generous living space, proper kitchens and leafy terraces over resort facilities. Booking.com and Expedia guests repeatedly praise the spacious accommodations and convenient access to neighborhood restaurants. Several apartments have private pools, and recent Expedia reviews remain strongly positive about comfort and cleanliness.

The catch is consistency. Reviews across sites describe uneven management responses, while some guests report pool-cleaning and maintenance problems; newer stays are generally more encouraging. Pool access depends on the apartment, so don't assume there's a shared pool on-site. There's no front desk, and the beach requires a separate trip. We'd choose it for an independent, self-catering stay, but skip it for attentive hotel service or guaranteed hassle-free pool time.

• Best for: Families wanting kitchen and living space; Friends sharing a multi-bedroom apartment; Independent travelers exploring beyond the beach

• Watch out for: Pool access varies by apartment; Uneven management responsiveness and maintenance; No front desk or beachfront location

• Location: Gated Luum Zama setting near neighborhood cafes and shops; plan transport for beach visits.

• Rooms: Spacious multi-bedroom apartments with kitchens and terraces; layouts and private-pool availability vary.

• Cleanliness: Broadly positive overall, with recurring exceptions involving pools and outdoor areas.

• Service: Housekeeping receives praise, but management communication and problem resolution are less consistent.

• Amenities: Kitchens, laundry facilities and free parking; confirm the exact pool arrangement before booking.

• Fees and surprises: Expedia lists self-cleaning before departure or an additional cleaning fee; an incidental cash deposit may also be required.

Axel's opinion of Casa Wahh, from the hotel's website and recent guest reviews. Sources: Hotel website · Booking.com · Expedia · Tripadvisor · en.planetofhotels.com · Google. Reviewed Oct 24, 2026.

About Casa Wahh

• Property type: Apart-hotel
• 4-star hotel
• Privada Luum Zama en Aldea Zama,, Tulum
• Guest rating: 4.2/5 on Google from 52 reviews (location 3.9/5)
• Getting around (travel times from Google's hotel listing): Aeropuerto Internacional de Tulum Felipe Carrillo Puerto: 48 min by taxi
• Amenities: Restaurant, Parking, Pets Not Allowed
• Check-in from: 16:00
• Check-out by: 11:00
• City page: Hotels in Tulum

Room types

Room types and selected features reported for this hotel. Check your dates for availability.

Source: ETG room descriptions.

Deluxe room

• Room features: Fridge; Kitchen; Microwave; Patio
• Deluxe room — room photo 1
• Deluxe room — room photo 2
• Deluxe room — room photo 3

Deluxe Penthouse room

• Room features: Fridge; Kitchen; Microwave; Patio
• Deluxe Penthouse room — room photo 1
• Deluxe Penthouse room — room photo 2
• Deluxe Penthouse room — room photo 3

Deluxe Triple Penthouse room

• Deluxe Triple Penthouse room — room photo 1
• Deluxe Triple Penthouse room — room photo 2
• Deluxe Triple Penthouse room — room photo 3

Deluxe Double Penthouse room (full double bed)

• Beds: full double bed
• Deluxe Double Penthouse room (full double bed) — room photo 1
• Deluxe Double Penthouse room (full double bed) — room photo 2
• Deluxe Double Penthouse room (full double bed) — room photo 3

Deluxe Triple Penthouse room

• Beds: Multiple beds (configuration not supplied)
• Deluxe Triple Penthouse room — room photo 1
• Deluxe Triple Penthouse room — room photo 2
• Deluxe Triple Penthouse room — room photo 3

Deluxe Quintuple Penthouse room

• Beds: Multiple beds (configuration not supplied)
• Deluxe Quintuple Penthouse room — room photo 1
• Deluxe Quintuple Penthouse room — room photo 2
• Deluxe Quintuple Penthouse room — room photo 3

Deluxe Sextuple Penthouse room

• Beds: Multiple beds (configuration not supplied)
• Deluxe Sextuple Penthouse room — room photo 1
• Deluxe Sextuple Penthouse room — room photo 2
• Deluxe Sextuple Penthouse room — room photo 3

Apartment

• Apartment — room photo 1
• Apartment — room photo 2
• Apartment — room photo 3

Double Apartment (full double bed)

• Beds: full double bed
• Double Apartment (full double bed) — room photo 1
• Double Apartment (full double bed) — room photo 2
• Double Apartment (full double bed) — room photo 3

Deluxe Apartment

• Room features: Fridge; Kitchen; Microwave; Patio
• Deluxe Apartment — room photo 1
• Deluxe Apartment — room photo 2
• Deluxe Apartment — room photo 3

Deluxe Double Apartment (full double bed)

• Beds: full double bed
• Deluxe Double Apartment (full double bed) — room photo 1
• Deluxe Double Apartment (full double bed) — room photo 2
• Deluxe Double Apartment (full double bed) — room photo 3

Deluxe Twin Apartment (twin beds)

• Beds: twin beds
• Deluxe Twin Apartment (twin beds) — room photo 1
• Deluxe Twin Apartment (twin beds) — room photo 2
• Deluxe Twin Apartment (twin beds) — room photo 3

Deluxe Quadruple Apartment

• Beds: Multiple beds (configuration not supplied)
• Deluxe Quadruple Apartment — room photo 1
• Deluxe Quadruple Apartment — room photo 2
• Deluxe Quadruple Apartment — room photo 3

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