Heritage Hotel — New York, United States

Heritage Hotel is a basic 2-star hotel near Madison Square Park in New York, United States.

Address: 18 West 25th Street, New York. Property ID: 2306293.

Source: https://helloaxel.com/en/hotels/new-york/heritage-hotel-2306293

Prices and availability

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About Heritage Hotel

• Property type: Hotel
• 2-star hotel
• 18 West 25th Street, New York
• City page: Hotels in New York

Axel's take: 7.4/10

Choose it for Flatiron access, not for the rooms.

• Choose it for: Central location, helpful staff and multiple-bed room options.
• Skip it if: You need spacious bathrooms, reliable quiet or wheelchair-accessible facilities.

Axel's opinion of Heritage Hotel, from the hotel's website and recent guest reviews. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · mta.info. Reviewed Oct 27, 2026.

Room types

Room types and selected features reported for this hotel. Check your dates for availability.

Source: ETG room descriptions.

Petite Quadruple room

• Room features: Fridge

Petite Twin room (twin beds)

• Beds: twin beds

Triple room

• Room features: Fridge
• Triple room — room photo 1
• Triple room — room photo 2
• Triple room — room photo 3

Quadruple room

• Room features: Fridge

Double room (full double bed)

• Beds: full double bed
• Room features: Fridge

Double room with Empire State view (full double bed)

• Beds: full double bed

Twin room (twin beds)

• Beds: twin beds
• Room features: Fridge

Family Suite

• Room features: Fridge

Location

A useful Flatiron base for exploring both Midtown and downtown.

• The block: The entrance is on the south side of West 25th Street, between Broadway and Sixth Avenue. Head east toward Broadway for Madison Square Park and the Flatiron area’s restaurants. The Empire State Building is 11 minutes on foot; the High Line is 19 minutes. This is a city block, not a secluded hotel setting.
• Getting around: Use the nearby Broadway subway for uptown and downtown trips, with additional subway choices along Sixth Avenue. Times Square is 11 minutes by transit and Rockefeller Center is 11 minutes. Walking suits Flatiron and neighboring districts; use transit for farther museums. Taxis are more useful with airport luggage than for short Midtown hops.
• After dark: Nearby restaurants make dinner easy without a long journey home. The side-street address does not guarantee quiet: sleep feedback is divided, so this is not our first choice for noise-sensitive travelers.

Location and comparisons: Reviewed Oct 27, 2026. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · mta.info.

Best areas in New York for travelers without a car

• Herald Square & Penn Station: 8.7/10 for travelers without a car. Penn Station and Herald Square combine regional rail, numerous subway lines and walkable Midtown sights.
• Times Square & Theater District: 8.6/10 for travelers without a car. Multiple subway corridors and Broadway on foot make changing plans easy without relying on a car.
• Midtown East & Grand Central: 8.3/10 for travelers without a car. Grand Central’s subway and LIRR connections work well; avoid adding unnecessary walks by staying too far east.
• Chelsea & Meatpacking District: 8.2/10 for travelers without a car. Choose near Seventh or Eighth Avenue for easier trains alongside walkable galleries, markets and the High Line.
• Central Park South & Columbus Circle: 8.2/10 for travelers without a car. Columbus Circle’s subway lines pair with park access and manageable walks to MoMA.
• Hell's Kitchen & Hudson Yards: 8.1/10 for travelers without a car.
• SoHo & Greenwich Village: 7.9/10 for travelers without a car.
• Lower Manhattan: 7.5/10 for travelers without a car.
• Lower East Side & East Village: 7.2/10 for travelers without a car.
• Williamsburg, Brooklyn: 5.7/10 for travelers without a car.
• Downtown Brooklyn & DUMBO: 5.5/10 for travelers without a car.
• Long Island City: 5.1/10 for travelers without a car. Where to stay in New York for travelers without a car

Hotels around Heritage Hotel

• The Ned NoMad (NoMad, just north of Madison Square Park). The Ned wins when: Vintage-inspired luxury, comfortable beds and a stay built around dining and cocktails. Keep Heritage Hotel when: Keep Heritage when you only need a basic sleeping base and would make little use of luxury surroundings.
• Ace Hotel New York (NoMad, farther north toward Herald Square). Ace wins when: A characterful social lobby and helpful staff, with more reason to spend time downstairs. Keep Heritage Hotel when: Keep Heritage for a straightforward base closer to Madison Square Park; Ace also brings worn rooms and variable noise.

Alternatives for the same trip

• Aloft by Marriott New York Brooklyn (Downtown Brooklyn & DUMBO). Aloft Brooklyn wins when: A Downtown Brooklyn itinerary, helpful staff and nearby subway choices. Keep Heritage Hotel when: Heritage keeps Flatiron and Midtown sightseeing on your doorstep rather than across the river.
• Little Charlie Hotel (Midtown East & Grand Central). Little Charlie wins when: A clean Midtown East base for short stays with light luggage, accepting tiny rooms and limited reception hours. Keep Heritage Hotel when: Heritage offers a 24-hour front desk and a better position for Madison Square Park and Flatiron.

Getting around from Heritage Hotel

Travel times from Google's hotel listing; walking unless noted.

• Penn Station: 15 min.
• LaGuardia Airport: 27 min by taxi.
• Newark Liberty International Airport: 32 min by taxi.
• John F. Kennedy International Airport: 39 min by taxi.
• Empire State Building: 11 min.
• Times Square: 11 min by transit.
• The Museum of Modern Art: 16 min by transit.
• The High Line: 19 min.
• Grand Central Terminal: 15 min by transit.
• The Plaza: 16 min by transit.
• Rockefeller Center: 11 min by transit.
• Whitney Museum of American Art: 21 min by transit.
• Brooklyn Bridge: 20 min by transit.
• The Metropolitan Museum of Art: 32 min by transit.
• Top of The Rock: 12 min by transit.
• Bryant Park: 10 min by transit.

What guests say

• Ratings: 3.8/5 (1,340 reviews).
• Praised: Location (93% positive); Atmosphere (87% positive); Restaurant (81% positive).
• Complaints: Accessibility (87% negative); Bathrooms and toiletries (61% negative); Room amenities (54% negative). Aggregate evidence favors location and service: 93% positive across 257 location mentions, 79% across 257 service mentions. Sleep is less convincing at 53% positive across 143 mentions; no newest-review sample is available.

Good to know

• Security deposit: Refundable $200 security deposit, associated with a major credit card.
• Luggage storage: Post-checkout storage costs $2 per bag.
• Offsite parking: Partner parking is at iPark, 55 West 26th Street. No in-and-out privileges; oversized vehicles cost extra. Hotel validation is required.
• Arrival and departure: Check-in starts at 3:00 PM; checkout is 11:00 AM. Front desk staffed 24 hours. Minimum check-in age is 21.
• Wheelchair access: The official site lists no accessible elevator or wheelchair ramp. Its accessible-room description concerns audio and visual features.
• Smoking and pets: Guestrooms are non-smoking. Pets are not permitted; service dogs are welcome.

Facts checked Oct 28, 2026. Sources: Hotel website · Tripadvisor · Expedia · Booking.com · mta.info · Guest reviews and travel times · Hotel supplier catalog.

Rooms, amenities and policies

• Rooms: Functional rather than polished. The official site lists standard king and twin rooms at 200 square feet; guest reviews repeatedly mention compact rooms and bathrooms.
• Cleanliness: The cleanliness feedback is 73% positive across 196 mentions. Expedia and Tripadvisor reviews also praise clean rooms, without establishing exceptional consistency.
• Service: Helpful, friendly staff are a repeated strength across Expedia and Tripadvisor. Reception is staffed 24 hours.
• Amenities: Free Wi-Fi, a fitness center, in-room refrigerators and coffee, and elevators cover the basics. The official site lists no accessible elevator or wheelchair ramp.
• Fees and surprises: A refundable $200 security deposit requires a major credit card. Post-checkout luggage storage is $2 per bag. Parking is offsite, with no in-and-out privileges; the official site publishes no parking amount.
• Hotel policies: Children aged 0–11: free

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