Resort Grand Sunset Princess - All Inclusive — Playa del Carmen, Mexico
Resort Grand Sunset Princess - All Inclusive is a sprawling, family-friendly five-star all-inclusive beach resort in Playa del Carmen, Mexico.
Address: Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen. Property ID: 1393521.
Source: https://helloaxel.com/en/hotels/playa-del-carmen/resort-grand-sunset-princess-all-inclusive-1393521
Prices and availability
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Axel's take: 8.2/10
A strong pool-and-family pick, with refreshed rooms but big-resort compromises. a sprawling, family-friendly five-star all-inclusive beach resort, scored for what it is.
Grand Sunset Princess is a sprawling five-star all-inclusive that makes more sense as a comfortable family resort than a luxury escape. Its extensive renovation finished in November 2025, and recent Expedia guests repeatedly praise the refreshed rooms, clean grounds and friendly staff. We'd pick it for pool days, restaurant variety and plenty to keep children occupied; the overall guest ratings support that verdict.
The trade-off is scale: expect substantial walking or internal shuttles, occasional bar waits and some planning around restaurant reservations. Recent beach reports vary considerably, with seaweed spoiling swimming for some guests. All-inclusive also has boundaries: the spa and Chill Out beach venue cost extra, while certain privileges require Platinum accommodation. We'd skip it for an intimate atmosphere, effortless dining or a trip where perfect sea swimming is essential.
Best for: Families who prioritize pools and activities; Couples comfortable with a large resort; Groups wanting varied on-site dining
Watch out for: Long walks across the grounds; Variable seaweed conditions; Restaurant reservations and paid extras
Location: Beachfront outside central Playa del Carmen; better for resort days than exploring town on foot.
Rooms: Refreshed by the 2025 renovation; recent guests generally praise their space, comfort and condition.
Cleanliness: A consistent strength across Expedia feedback and Booking.com's category ratings.
Service: Friendly staff draw repeated praise, though busy bars and occasional inconsistent handling temper expectations.
Amenities: Multiple pools, a water park, kids club, gym, sports facilities and entertainment suit active family holidays.
Fees and surprises: Spa and Chill Out beach venue are extra; Platinum-only privileges are not part of every booking.
Axel's opinion of Resort Grand Sunset Princess - All Inclusive, from the hotel's website and recent guest reviews. Sources: Hotel website · Expedia · Booking.com · Tripadvisor · travelweek.ca · Reddit. Reviewed Oct 27, 2026.
About Resort Grand Sunset Princess - All Inclusive
- Property type: Resort
- 4-star hotel
- Princess
- Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen
- Hotel policies: Cot: free; Early check-in or late check-out: MX$50
- Amenities: Outdoor pool, Children swimming pool, Kids club, Playroom, Babysitting and childcare, Children's playground, Breakfast, Restaurant, Bar, Restaurant (buffet style), Fitness facilities, Spa (extra charge), Parking, Parking nearby, Pets Not Allowed, Dry-cleaning (extra charge), Wheelchair access to restaurant, Free Wi-Fi, Internet (extra charge), Tennis court
- Check-in from: 15:00
- Check-out by: 12:00
- City page: Hotels in Playa del Carmen
Room types
Room types and selected features reported for this hotel. Check your dates for availability.
Source: ETG room descriptions.
Family room
Deluxe Double Junior Suite (full double bed)
- Beds: full double bed
- Deluxe Double Junior Suite (full double bed) — room photo 1
- Deluxe Double Junior Suite (full double bed) — room photo 2
- Deluxe Double Junior Suite (full double bed) — room photo 3
Deluxe Twin Junior Suite (twin beds)
- Beds: twin beds
- Deluxe Twin Junior Suite (twin beds) — room photo 1
- Deluxe Twin Junior Suite (twin beds) — room photo 2
- Deluxe Twin Junior Suite (twin beds) — room photo 3
Deluxe Swimout Double Junior Suite (full double bed)
- Beds: full double bed
- Deluxe Swimout Double Junior Suite (full double bed) — room photo 1
- Deluxe Swimout Double Junior Suite (full double bed) — room photo 2
- Deluxe Swimout Double Junior Suite (full double bed) — room photo 3
Deluxe Swimout Twin Junior Suite (twin beds)
- Beds: twin beds
- Deluxe Swimout Twin Junior Suite (twin beds) — room photo 1
- Deluxe Swimout Twin Junior Suite (twin beds) — room photo 2
- Deluxe Swimout Twin Junior Suite (twin beds) — room photo 3
Deluxe Double Suite with garden view (full double bed)
- Beds: full double bed
- Deluxe Double Suite with garden view (full double bed) — room photo 1
- Deluxe Double Suite with garden view (full double bed) — room photo 2
- Deluxe Double Suite with garden view (full double bed) — room photo 3
Deluxe Twin Suite with garden view (twin beds)
- Beds: twin beds
- Deluxe Twin Suite with garden view (twin beds) — room photo 1
- Deluxe Twin Suite with garden view (twin beds) — room photo 2
- Deluxe Twin Suite with garden view (twin beds) — room photo 3
Platinum Double Suite (full double bed)
- Beds: full double bed
- Platinum Double Suite (full double bed) — room photo 1
- Platinum Double Suite (full double bed) — room photo 2
- Platinum Double Suite (full double bed) — room photo 3
Platinum Twin Suite (twin beds)
- Beds: twin beds
- Platinum Twin Suite (twin beds) — room photo 1
- Platinum Twin Suite (twin beds) — room photo 2
- Platinum Twin Suite (twin beds) — room photo 3
Master Double Suite (full double bed)
- Beds: full double bed
- Master Double Suite (full double bed) — room photo 1
- Master Double Suite (full double bed) — room photo 2
- Master Double Suite (full double bed) — room photo 3
Double Laguna Villa Suite (full double bed)
- Beds: full double bed
- Double Laguna Villa Suite (full double bed) — room photo 1
- Double Laguna Villa Suite (full double bed) — room photo 2
- Double Laguna Villa Suite (full double bed) — room photo 3
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